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Sr Federal Enterprise Account Executive - 4th Estate

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50% 

 

 

 

 

For positions in this location, we offer a base pay of  $128,400 - 191,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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Average salary estimate

$159700 / YEARLY (est.)
min
max
$128400K
$191000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Federal Enterprise Account Executive - 4th Estate, ServiceNow

At ServiceNow, we’re on a mission to make the world work for everyone, and as a Sr Federal Enterprise Account Executive focused on the 4th Estate, you’ll play a key role in this exciting journey! Located in Fairfax Square III, you'll be responsible for driving new business sales revenue through our innovative SaaS licensing model. You’ll engage directly with C-suite executives, leveraging your extensive experience to develop relationships that matter. Your knack for account and territory planning will allow you to research prospects, implement business development strategies, and utilize various sales techniques to close deals. Collaboration is at the heart of your success; you’ll lead a virtual team that includes Solutions Consultants and Partners to craft tailored strategies for our clients. We’re looking for someone who thrives on being a trusted advisor, helping customers understand how ServiceNow can revolutionize their IT operations. With at least 10 years of sales experience in software or solutions sales, you'll have the ability to understand the broader IT landscape and maintain strong C-Level relationships. You’ll work in a supportive environment that values customer success and teamwork, all while keeping the big picture in mind. Get ready to make a significant impact, enjoy competitive compensation, and benefit from a flexible work culture. Join us at ServiceNow, where the future begins with you!

Frequently Asked Questions (FAQs) for Sr Federal Enterprise Account Executive - 4th Estate Role at ServiceNow
What are the primary responsibilities of a Sr Federal Enterprise Account Executive at ServiceNow?

As a Sr Federal Enterprise Account Executive at ServiceNow, your primary responsibilities include driving new business sales revenue through a SaaS license model, engaging with C-suite personas, developing tailored strategies for clients, and overseeing the orchestration of a virtual team to achieve account goals.

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What qualifications are necessary for the Sr Federal Enterprise Account Executive position at ServiceNow?

To succeed as a Sr Federal Enterprise Account Executive at ServiceNow, applicants should possess over 10 years of sales experience in software or solutions sales. They should also have the ability to establish trusted relationships with clients, integrate AI into work processes, and maintain a focus on customer success.

Join Rise to see the full answer
How does ServiceNow support work-life balance for its Sr Federal Enterprise Account Executives?

ServiceNow promotes a flexible working environment for its Sr Federal Enterprise Account Executives. This includes options for remote work, a flexible time away plan, and support for family leave programs, all designed to help you maintain a healthy work-life balance.

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What can a new hire expect regarding onboarding and training as a Sr Federal Enterprise Account Executive at ServiceNow?

New hires for the Sr Federal Enterprise Account Executive position at ServiceNow can expect comprehensive onboarding and training programs that focus on product knowledge, sales techniques, and relationship-building strategies, ensuring they are well-prepared to succeed in their roles.

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What does the team dynamic look like for a Sr Federal Enterprise Account Executive at ServiceNow?

At ServiceNow, the team dynamic for a Sr Federal Enterprise Account Executive involves collaboration across a broad virtual team, including Solutions Consultants and partners, fostering a supportive environment where success is achieved collectively.

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Common Interview Questions for Sr Federal Enterprise Account Executive - 4th Estate
Can you describe your experience with SaaS sales and how it relates to the Sr Federal Enterprise Account Executive role?

When answering this question, highlight your specific SaaS sales experiences, including successes, challenges, and what you learned. Relate your background directly to the objectives of the Sr Federal Enterprise Account Executive position, demonstrating how you can bring value to the team at ServiceNow.

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How do you establish and maintain relationships with C-suite executives?

In your response, outline your approach to relationship-building with C-suite executives, focusing on trust, understanding their business needs, and the importance of personalized communication. Provide examples of past experiences to illustrate your success in this area.

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What strategies do you utilize for account planning and territory management?

Discuss the tools and methodologies you employ for effective account planning and territory management. Be sure to mention how you prioritize prospects, adapt to changes in the market, and ensure that your strategies align with the overall sales goals.

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Describe a successful sales initiative you've led. What was your strategy?

Think of a specific sales initiative that showcases your skills. Discuss the objectives, strategies you implemented, challenges faced, and ultimately the results achieved. Remember to link your initiative to what you could achieve as a Sr Federal Enterprise Account Executive.

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How do you leverage AI in your sales processes?

Elaborate on your experience with AI tools and how you’ve used them to automate workflows, analyze data, or gain insights that drive business decisions. Relate it back to how you could apply this knowledge at ServiceNow to enhance sales effectiveness.

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What motivates you to achieve and exceed sales targets?

Share personal motivations related to success, such as competition, team success, and customer satisfaction. Discuss how these motivations drive you to go above and beyond in pursuing sales targets.

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How do you approach a new territory or set of prospects?

Explain your systematic approach to researching and understanding new territories or clients. Highlight methods for gathering insights on prospects, mapping out potential strategies, and engaging effectively to initiate conversations.

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What role does teamwork play in your sales approach?

Discuss the importance of collaboration in your sales strategies. Provide examples of how working with others, like marketing and technical teams, enhances your ability to engage clients and close deals.

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Can you provide an example of overcoming a significant sales challenge?

Prepare a situational example where you faced a notable obstacle in sales. Explain the context, how you approached it, the solutions you implemented, and what you learned from the experience.

Join Rise to see the full answer
What do you know about ServiceNow and why do you want to join the company?

Demonstrate your knowledge about ServiceNow by discussing its products, values, and position in the market. Express genuine enthusiasm for the role and alignment with the company’s mission and culture, emphasizing why this opportunity excites you.

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We're on a mission to become the defining enterprise software company of the 21st century.

2192 jobs
MATCH
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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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