Assistant Branch Manager

Job DescriptionThe Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations, including customer service, sales, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff.The individual selected for this role will be expected to work at Automotive Branch #9122 located at 47 Roanoke Avenue, West Springfield, MA 01089. This is a full time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.Responsibilities• Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives• Support business strategies to increase sales and optimize profitability• Build and maintain knowledge of all products to ensure effective customer recommendations• Ensure high levels of customer satisfaction through excellent service• Verify customer orders and transactions are completed and documented accurately• Maintain branch inventory levels• Ensure compliance with policies and procedures including safety, loss prevention, and security• Support employee training, development, performance management, and corrective action• Respond to and resolve any customer and/or employee complaints• Assist in determining staffing needs and develop work schedules• Analyze management and financial reports, including financial ratios relative to Profit & Loss (“P&L”)• Assist with daily bank depositsQualificationsMinimum Requirements• Must be at least eighteen 18 years of age• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future• Must have a valid, unrestricted Driver’s License• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion• Must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin-Williams Development ProgramPreferred Qualifications• Have at least three (3) years of work experience in customer service, retail, or sales• Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch• Have at least one (1) year of work experience in an automotive aftermarket industry• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams• Have at least one (1) year of work experience using Microsoft Office products (e.g. Word, Excel, Power Point, Teams, and/or Outlook)• Have work experience using timekeeping and/or customer relationship management ("CRM") systems• Have an associate degree or higher in Business, Sales, or Marketing• Willingness to relocate for future job opportunitiesAbout UsHere, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!What is the Process to get Started?Step 1 – Online ApplicationFind the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partnersStep 2 – Digital InterviewUpon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questionsYou’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitationStep 3 – In-Store InterviewYour video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.