Sales Engineer
What We're Looking For:
Sift is looking for an experienced, results-oriented Sales Engineer to join our growing presales team and enterprise segment to iterate on our go-to-market strategy from a technical lens. In this role, you will support and work closely with our team of Enterprise Account Executives who drive distribution of our industry-leading fraud solution to the largest and fastest-growing businesses in the world while bringing a cross-functional B2B sales approach that focuses on demonstrating value to business/technical buyers, all the way up to C-Suite.
About the team:
The Sales Engineering team is composed of creative, technical problem solvers. The team partners with prospects to understand their Digital Trust challenges, architect solutions, and onboard them to the Sift platform driving tangible business value to online business throughout the globe across all major industries.
Sales Engineers are subject matter experts who have deep mastery of the Sift product suite and underlying machine learning technology representing the voice of the customer, both internally and externally. We deliver immediate impact for prospects, while paving the way for future customers by working closely with product managers to stay ahead of the market and move toward emerging digital fraud trends.
What you’ll do:
Evangelize the Sift platform: Build trust with a prospect’s technical teams, by thoroughly demonstrating how the Sift technology works and provides value.
Simplify complex businesses: Work with Sift’s largest prospects to identify critical problems and unlock opportunities through bespoke product integrations.
Enable the organization: Develop internal knowledge, tooling, and process to eliminate friction and standardize Sift’s go-to-market strategy, making our sales cycle more efficient.
Influence the product road map: Analyze market feedback from enterprise prospects to lead Sift towards product-market-fit, informing where functionality and partnerships should be developed.
What would make you a strong fit:
A drive and passion for technical sales and working with customers; ideally you are ambitious, self-motivated, and have experience with SaaS-based analytics or data management platforms.
5+ years experience working as a Sales Engineer in a technical sales cycle.
A strong technical background; preferred in fields such as: Computer Science, Engineering, Mathematics, Physics, or similar field.
Outstanding customer-facing communication skills, including the ability to communicate complex technical and business concepts to both developers and non-developers.
A strong work ethic and commitment to excellence. Being creative, collaborative, goal-oriented, thoughtful, and resourceful.
A bias for action. Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision.
Ability to work effectively in teams of technical and non-technical individuals across multiple concurrent projects.
Proficiency with programming languages such as Python, Java, Ruby, or similar languages, and familiarity with API-based SaaS products.
Experience with web servers and common databases used in today’s application architectures. Able to read and write SQL.
A desire to learn about ML fundamentals and stay on top of the latest trends in applied AI.
Bonus Points For:
Experience in Payment and/or Fraud space.
A little about us:
Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Zillow and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.
The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it’s not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.
Benefits and Perks:
Competitive total compensation package
401k plan
Medical, dental and vision coverage
Wellness reimbursement
Education reimbursement
Flexible time off
At Sift, we're on the lookout for an experienced, resourceful Sales Engineer to become an essential part of our vibrant presales team. As a Sales Engineer, you'll play a crucial role in shaping our go-to-market strategy through your technical insights. You'll collaborate with our talented Enterprise Account Executives, helping to promote our cutting-edge fraud prevention solutions to some of the largest and most rapidly growing businesses globally. In this position, you'll be that essential link between complex technical details and value-driven solutions, clearly demonstrating to both technical and non-technical buyers, up to the C-suite, how our platform excels. Our Sales Engineering team thrives on creative problem-solving, forging strong partnerships with prospects, understanding their Digital Trust challenges, and guiding them through the onboarding process to ensure tangible business value right from the start. Your responsibilities will include showcasing the Sift platform, identifying opportunities for bespoke integrations, simplifying complex business scenarios, and directly influencing product development based on market feedback. If you have a robust technical background—ideally in fields like Computer Science or Engineering—experience in a Sales Engineer role, along with exceptional communication skills, we want to hear from you! Join Sift in redefining Digital Trust and Safety while working in an environment that encourages creativity, collaboration, and ongoing growth. Let’s pave the way for a fraud-free digital experience together!
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