DevOps Engineer

As a DevOps Engineer at Sinch, your responsibilities will include ensuring the reliability and efficiency of our platform, creating and maintaining CLI tools and Kubernetes operators, enhancing our logging and monitoring frameworks, and troubleshooting production issues in collaboration with development teams. You will also assist teams with deploying their services on our platform, making it crucial for the overall success of our operations.

To be considered for the DevOps Engineer position at Sinch, candidates should have extensive experience with Kubernetes in production environments, a strong background in AWS cloud services, and expertise in monitoring and alerting solutions. Additionally, proficiency in infrastructure automation tools like Terraform, familiarity with GitOps methodologies, and a Bachelor's degree in Computer Science or a related field are essential.

At Sinch, we prioritize the professional development of our DevOps Engineers by fostering a culture of continual learning and collaboration. With access to a broad network of experts and resources, you’ll be encouraged to explore new technologies and improve your skills in areas such as Kubernetes, AWS services, and observability platforms. We also offer regionally adjusted benefits to support your time at Sinch and throughout your career.

DevOps Engineers at Sinch utilize a variety of tools and technologies, including Kubernetes for container orchestration, AWS for cloud services, and observability tools like Grafana and Datadog. You will also work with tools for infrastructure automation such as Terraform, and contribute to building and maintaining CLI tools in Go, establishing a solid foundation for our infrastructure management.

The work environment for a DevOps Engineer at Sinch is collaborative, flexible, and diverse. We have a strong emphasis on inclusivity and encourage open communication among team members. You'll have the opportunity to work with people from various backgrounds and cultures, which enhances creativity and innovation in problem-solving. Our aim is to create engaging work conditions that support both professional and personal well-being.

When answering this question, focus on specific projects where you've utilized Kubernetes. Explain how you've deployed or maintained applications, managed scaling, and worked with services. Highlight any challenges you faced and how you overcame them, demonstrating your problem-solving abilities.

Outline your methodology for implementing monitoring and logging solutions. Discuss any tools you've used, such as Grafana or Datadog, and how you've set up alerts. Provide examples of how monitoring helped to identify issues before they impacted users, showcasing your proactive approach.

An effective answer should illustrate your problem-solving process during production incidents. Discuss how you prioritize incidents, collaborate with teams to gather information, and how you've utilized monitoring tools. Share a specific example that demonstrates your calm demeanor under pressure and effectiveness in resolving issues.

Share your experience with infrastructure as code (IaC) tools, like Terraform or Crossplane, and your strategies for automating deployment and scaling. Discuss how these tools enhance efficiency and reduce errors, and mention any specific implementations that changed processes positively.

In your response, explain your familiarity with CI/CD tools like GitLab CI/CD. Discuss how you've implemented pipelines in past projects, the configuration and testing processes you followed, and how you ensured code quality and quick deployments.

Demonstrate your understanding of GitOps by defining it and explaining how it enhances deployment. Share your experience applying GitOps principles to improve collaboration among teams, manage configurations, and enhance deployment consistency.

Discuss a specific instance where you identified an inefficiency in a process or technology and took steps to improve it. Focus on the outcome—both the immediate benefits and any long-term advantages it brought to the team or organization.

You should showcase your knowledge of deployment best practices, including canary releases, blue-green deployments, and ensuring the security of cloud environments. Discuss compliance with cloud service provider guidelines and the importance of thorough testing before deployment.

Stress the importance of collaboration across teams within DevOps roles. Discuss how working with developers, QA, and operations leads to improved efficiency and better resolutions of issues. Provide examples of how you've promoted this collaboration to foster a supportive work environment.

Take the opportunity to express why Sinch is appealing to you, whether it's the innovative technology, the inclusive culture, or the chance to work on large-scale communication solutions. This shows your enthusiasm and alignment with the company’s vision, enhancing your candidacy.