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Senior Manager Repair

Job Description

 

Are you ready for an experience? Let Sixt drive your career! 

 

Repair Manager 

Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit. 

 

What to expect: 

As a Fleet Manager, you are given considerable responsibility and authority to make decisions that directly impact the success of the branch. You will demonstrate good judgment, honesty and integrity everyday while overseeing your team and working with vendors.   

 

What you’ll do to be Sixt-cessful: 

  • Oversee and monitor subordinates as well as vendors to ensure that the fleet is maintained in accordance with established standards, within acceptable timeframes and in a cost-efficient manner.  

  • Ensure that policies and best practices are properly followed. 

  • Oversee all in-fleeting activities including timely new vehicle acceptance, PDI, installation of tags and other proprietary items making vehicle ready to rent. 

  • Oversee all de-fleeting activities including timely inspection, reconditioning, plate removal, and movement of program and sale vehicles to marshalling centers or auctions. 

  • Oversee all estimate writing, quality checks for repair work performed, turnback inspections at marshalling centers. 

  • Planning, directing, and monitoring preventive maintenance, body repair, warranty and other repair work for all company rental vehicles and customer service buses. 

  • Vendor selection and continuous evaluation (for body shops, dealers and other maintenance-related vendors). 

  • Collaborate with Branch Operations Management to ensure maximum fleet availability and cohesion between Fleet and Operations. 

  • Keep Regional Fleet Manager apprised of relevant performance indicators on a regular basis 

  • Provide reports and create presentations as required. 

  • Perform other duties as assigned. 

 

What you’ll need: 

  • 2+ years of management experience. 

  • Experience in fleet maintenance. 

  • ASE certification and/or bachelor’s degree a plus. 

  • Strong organizational skills with the ability to multi-task and work effectively under pressure. 

  • Familiarity and working knowledge of vehicle maintenance, collision repair, systems, components and design. 

  • Must possess excellent communication and leadership skills. 

  • Ability to influence and make decisions by applying independent judgment. 

  • Competency in various computer applications systems including Microsoft Office. 

  • Likely to require at least 20% travel, some of which may be by airplane 

  • Must be at least 21 years old. 

  • Must be able to work 40 hours per week. 

  • Must be able to work a flexible schedule including day and/or evening hours. 

  • Must be authorized to work in the United States. 

 

Additional Information

About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

Average salary estimate

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$60000K
$80000K

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What You Should Know About Senior Manager Repair, SIXT

Are you ready to drive your career forward with Sixt as a Senior Manager Repair? Based in beautiful Kailua-Kona, HI, this role isn't just about managing a fleet; it's about creating an unparalleled customer experience that combines innovation, style, and service. At Sixt, we believe in empowering our team members to take ownership of their work, and as a Senior Manager Repair, you’ll be at the helm, overseeing the maintenance and readiness of our impressive fleet. You’ll collaborate with a talented and diverse team as you ensure that all vehicles meet our high standards of quality and customer satisfaction. In this dynamic position, you’ll handle everything from overseeing vendor selection to conducting quality checks on repair work. Your strong leadership skills will shine as you guide your team through preventive maintenance, collision repairs, and much more. We're looking for someone with a proven track record in management and fleet maintenance who can influence and engage a team to reach new heights. Join us at Sixt, where we're redefining mobility with our extensive range of services and a top-tier customer experience. If you’re ready to revolutionize the world of mobility and lead a passionate team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager Repair Role at SIXT
What does a Senior Manager Repair do at Sixt?

A Senior Manager Repair at Sixt is responsible for overseeing all maintenance and repair operations for our fleet, ensuring that vehicles meet our high standards. The role involves monitoring vendor performance, leading a team, and executing procedures to maintain fleet quality and availability.

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What qualifications do I need to apply for the Senior Manager Repair position at Sixt?

To be considered for the Senior Manager Repair position at Sixt, candidates should have a minimum of 2 years in a management role, experience in fleet maintenance, and strong organizational skills. An ASE certification or a bachelor’s degree in a related field would be beneficial.

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How can I succeed as a Senior Manager Repair at Sixt?

Success as a Senior Manager Repair at Sixt involves demonstrating excellent leadership, effective multitasking, and strong communication skills. Staying updated on industry best practices and being proactive in improving fleet operations will also help you thrive.

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Is travel required for the Senior Manager Repair role at Sixt?

Yes, the Senior Manager Repair role at Sixt may require at least 20% travel, which could include trips by airplane. This is essential for overseeing repair operations and vendor relationships in different locations.

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What is the work environment like for a Senior Manager Repair at Sixt?

The work environment for a Senior Manager Repair at Sixt is dynamic and collaborative, as you'll be working closely with various teams to ensure operational excellence. The role demands flexibility and a positive attitude in a fast-paced setting.

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What kind of training does Sixt provide for Senior Manager Repair employees?

Sixt offers comprehensive training programs to help Senior Managers Repair familiarize themselves with our vehicles and operational procedures, ensuring they are well-equipped to lead their teams effectively.

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What opportunities for advancement are available for Senior Manager Repair at Sixt?

At Sixt, there are ample opportunities for career advancement from the Senior Manager Repair position. High performers may move into higher management roles or specialize in areas such as fleet optimization or vendor relations.

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Common Interview Questions for Senior Manager Repair
What strategies do you use to manage a team effectively as a Senior Manager Repair?

To manage a team effectively as a Senior Manager Repair, it's important to foster open communication, set clear expectations, and provide continuous feedback. Utilizing performance metrics and encouraging team collaboration can also enhance productivity and morale.

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How do you ensure that all repairs and maintenance are completed on time?

To ensure timely repairs and maintenance, I prioritize organization and proactive scheduling. I work closely with my team and vendors to create clear timelines, regularly follow up on progress, and adjust plans as necessary to meet deadlines.

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What is your experience with vendor management in vehicle repair services?

In my previous roles, I've effectively managed relationships with vendors by establishing performance standards, regularly evaluating their work, and communicating expectations clearly. This has helped ensure we received high-quality service consistently.

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How do you approach quality assurance in vehicle maintenance?

I approach quality assurance in vehicle maintenance by implementing standardized checks and processes. Regular inspections and feedback sessions with my team help maintain high standards, and addressing any discrepancies promptly is crucial.

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Can you explain your experience with fleet management software?

I have extensive experience with various fleet management software systems, which I use to track vehicle performance, schedule maintenance, and analyze data to make informed decisions. Familiarity with these tools allows me to optimize fleet operations effectively.

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What makes you a good fit for the Senior Manager Repair position at Sixt?

My strong background in fleet management, combined with my leadership experience and passion for customer service, makes me a great fit for the Senior Manager Repair position at Sixt. I am committed to maintaining an efficient fleet and delivering excellent service.

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How do you handle conflict within your team?

Handling conflict within a team requires open communication and addressing issues directly. I encourage team members to express their concerns and facilitate discussions to find common ground and solutions together, promoting a positive work environment.

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Describe a challenging situation you’ve faced in fleet management and how you resolved it.

A challenging situation I faced was a significant vehicle recall that impacted the fleet. I coordinated with vendors to prioritize repairs, communicated transparently with customers, and implemented contingency plans to maintain service availability during the process.

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How do you stay informed about the latest trends in vehicle maintenance and repair?

I stay informed about the latest trends in vehicle maintenance and repair through industry publications, attending workshops and conferences, and actively engaging with professional networks. Continuous learning is key to adapting to changes in the automotive industry.

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What role does data analysis play in your approach to fleet management?

Data analysis plays a crucial role in fleet management by providing insights into maintenance trends, vehicle performance, and cost-effectiveness. I regularly analyze data to identify areas for improvement and make strategic decisions that enhance fleet efficiency.

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Sixt rent a car was founded in 1912 making it the first rent a car in Europe and is the Oldest car rental company today. Sixt rent a car has thousands of rental car locations worldwide making it also one of the biggest car rental companies today. ...

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Full-time, on-site
DATE POSTED
November 29, 2024

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