SMB Account Executive - US (m/f/d)

As an SMB Account Executive at SoSafe, your primary responsibilities include driving new business opportunities within the SMB market, managing the complete sales cycle from prospecting to closing, and collaborating closely with Business Development Representatives to build a solid pipeline of qualified leads. You'll be actively engaging with key decision-makers to highlight SoSafe’s cybersecurity solutions, conducting product demonstrations, and participating in events to present our offerings. Ultimately, your goal will be to make cybersecurity accessible and engaging for your customers.

To succeed as an SMB Account Executive at SoSafe, you should have at least six months of experience in a quota-carrying sales role, with a strong background as a Business Development Representative. A proven track record of meeting or exceeding sales targets, specifically in the SMB sector, is essential. Additionally, you should possess strong prospecting skills through various channels like cold calling, email outreach, and social media, alongside excellent teamwork capabilities to thrive in a fast-paced startup environment. Fluency in English is a must.

SoSafe believes in nurturing its employees by fostering a supportive work environment that values work/life balance and personal growth. As an SMB Account Executive, you'll benefit from a generous vacation policy of 33 days per year, comprehensive healthcare benefits, and various team-building events that allow for collaboration and connection with colleagues. The company also provides learning and development allowances, tech equipment, and referral bonuses to help you excel in your role and further your career.

The sales process for an SMB Account Executive at SoSafe involves several key stages, starting with prospecting potential customers and identifying their specific cybersecurity needs. You'll reach out through various channels, engage in meaningful discussions, and schedule product demonstrations to showcase our solutions. Once interest is established, you'll guide the customer through the decision-making process, negotiate deals, and ultimately close sales. Post-sale, you may collaborate with teams like Customer Success to ensure a smooth onboarding and continued engagement for lasting partnerships.

The impact of an SMB Account Executive at SoSafe is significant as they are responsible for driving growth in the SMB market by bringing our innovative cybersecurity solutions to organizations that need them most. By building relationships with key decision-makers and understanding their challenges, you play a vital role in shaping the cybersecurity posture of various businesses. Your efforts not only contribute to SoSafe's success but also enhance the overall safety of the digital landscape.

When answering this question, provide a detailed overview of your sales process, focusing on key stages such as prospecting, lead nurturing, and closing. Highlight any specific achievements or targets you met in previous roles, showcasing your understanding of how to effectively engage with customers.

Discuss your strategies for identifying potential customers, including research methods, utilizing CRM tools, and networking. Share examples of how you've successfully identified leads in the past and how you approached them to initiate discussions.

Explain the importance of relationship-building in sales and describe specific tactics you've used, such as personalized outreach, involvement in industry networking events, and consistent follow-ups. Include examples of successful relationships that led to closed deals.

Share your approach to handling objections, such as actively listening to the customer's concerns, addressing them directly, and offering tailored solutions based on their needs. Use anecdotes that highlight your ability to turn objections into opportunities.

Present a specific example of a successful deal that illustrates your sales skills. Discuss the initial challenges, your strategies for overcoming them, and how you ultimately closed the deal. This will demonstrate your practical sales expertise.

Emphasize the importance of collaboration with cross-functional teams such as Pre-Sales and Customer Success. Provide examples of how collaborating has enhanced your ability to close deals and ensure client satisfaction.

Discuss your methods for staying updated with industry trends, such as following relevant blogs, attending webinars, and participating in professional networks. Illustrate how this knowledge helps you adapt your sales strategies and introduce relevant solutions.

Outline the tools you are familiar with, such as CRM systems, marketing automation software, and social selling platforms. Explain how these tools have streamlined your prospecting efforts and improved lead management processes.

Highlight the significance of customer experience and your commitment to providing great service. Discuss how you foster communication, manage expectations, and follow up effectively to ensure clients feel valued and supported.

Share your personal motivations and what drives you to excel in sales. This could include a strong desire to help organizations improve their cybersecurity posture, the thrill of achieving targets, or the satisfaction of building lasting client relationships.