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Bilingual Support Developer

Spiria is seeking a Bilingual Support Developer to join our Applications Managed Services (AMS) team. This role goes beyond coding—you will act as a trusted technical advisor for our clients, managing post-production maintenance, development, and support in a fast-paced, client-facing environment. 


As a Bilingual Support Developer, you will:
  • Collaborate directly with clients to review, discuss and resolve technical issues across multiple projects daily; 
  • Write, modify, review, optimize, and debug code across various technologies; 
  • Assist in testing and quality control activities; 
  • Manage and resolve client support cases, ensuring timely and effective solutions; 
  • Document and communicate incremental product improvements to enhance client applications; 
  • Maintain clear, concise, and professional communication with clients and internal teams; 
  • Display flexibility and good judgment, shifting between multiple technologies and clients throughout the day; 
  • Self-manage time and priorities, balancing client requests with internal initiatives such as backlog work, app documentation, and skill development. 


The keys to your success:
  • 4+ years of software development experience, with a strong focus on client-facing collaboration;
  • Fluency in both French and English (spoken and written) – this is essential for client communication*;
  • A strong understanding of business needs, enabling you to bridge the gap between technical solutions and client goals;
  • Professional programming experience in at least two or more of the following languages: JavaScript, Python, PHP, Ruby, Java, Objective-C, C#, Kotlin, Swift, etc.
  • Independence and problem-solving skills—you’re resourceful, adaptable, and proactive.
  • A collaborative mindset, contributing to team success while working autonomously.
  • Strong communication and planning skills, ensuring clarity and efficiency in client interactions.


Why Join the AMS Team?
  • Work on diverse projects with well-established clients.
  • Enjoy a collaborative and supportive team environment.
  • Grow your career in a dynamic and evolving space.


What we offer:
  • 100% hybrid work policy, because it's usually not about where you are, but what you do; 
  • In addition to vacation weeks, our HUG program allows for flexible leave when things aren't going your way, plus additional vacation days during the Christmas period;  
  • DPSP-RRSP program with employer contribution;  
  • Complete group insurance plan, including telemedicine;  
  • Spiri-Flex program to ensure a healthy body, mind and environment, we offer a total reimbursement of $250 per year for expenses related to health, wellness or work at home;
  • A competitive salary (range: 74K-95K) based on a 37.5-hour workweek.


Work Life

Balancing work and personal life is essential. That’s why our work mode is completely hybrid. Spiria offers you great flexibility in your choice of workplace. At home, at one of our offices or elsewhere, it’s up to you. If you commit to working at least half of the time in a Spiria office, you will have your own exclusive workstation.

 

About us!

Powered by a passion for technology, Spiria designs and develops custom digital products that simplify the world for industry leaders who want to run better businesses, deliver more value to their customers and generate growth through digital transformation. As we grow, we stay true to what we love: quality software, technological innovation, and creative collaboration.

 

*Bilingualism is essential for this role. The person in this position will need to collaborate with internal and external clients across North America in both French and English for all their tasks.

 

We are committed to the principle of employment equity and encourage women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2S+ individuals, and other marginalized persons to apply

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Average salary estimate

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$74000K
$95000K

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What You Should Know About Bilingual Support Developer, Spiria

Join Spiria as a Bilingual Support Developer and take your career to the next level in our Applications Managed Services team right here in vibrant Montreal! In this dynamic role, you won't just be writing code; you'll act as a trusted technical advisor, helping clients resolve technical issues across various projects daily. Your expertise will shine as you develop, maintain, and support diverse applications in a fast-paced, client-centric environment. You'll collaborate directly with clients, assist in testing, and ensure timely solutions to support cases with your excellent communication skills. With over four years of software development experience and fluency in both French and English, you’ll be perfectly suited to bridge the gap between technical solutions and client needs. Get ready to adapt and thrive as you tackle multiple technologies and client requests in a supportive and collaborative team setting. Plus, with a flexible hybrid work policy, competitive salary, and unique wellness programs like Spiri-Flex, Spiria is committed to helping you find the right work-life balance while delivering quality software and innovation. Ready to make an impact? Come join us!

Frequently Asked Questions (FAQs) for Bilingual Support Developer Role at Spiria
What are the primary responsibilities of a Bilingual Support Developer at Spiria?

As a Bilingual Support Developer at Spiria, your key responsibilities will include collaborating with clients to address their technical issues, managing support cases, writing and debugging code in various programming languages, and conducting quality assurance activities. You'll also document product improvements and maintain professional communication with both clients and internal teams to ensure seamless operations.

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What qualifications are required for the Bilingual Support Developer role at Spiria?

To excel as a Bilingual Support Developer at Spiria, you should have at least four years of software development experience, fluency in French and English, and professional proficiency in two or more programming languages such as JavaScript, Python, or Java. Strong problem-solving skills, adaptability, and the ability to communicate effectively with clients are also essential for success in this role.

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How does Spiria support career growth for Bilingual Support Developers?

Spiria encourages career development for Bilingual Support Developers by fostering a collaborative work environment, offering opportunities to work on diverse projects, and providing access to internal skill development initiatives. The company's supportive culture ensures that you can grow in a dynamic space while working closely with well-established clients.

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What is the work-life balance like for a Bilingual Support Developer at Spiria?

Spiria values work-life balance, providing a 100% hybrid work policy that allows Bilingual Support Developers to choose their work environment, be it at home or in-office. This flexibility enables you to tailor your work experience to fit your personal needs while maintaining productivity and engagement with your responsibilities.

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What kind of projects will a Bilingual Support Developer at Spiria work on?

As a Bilingual Support Developer at Spiria, you will engage with a variety of projects that enhance client applications, resolving technical issues and driving product improvements. You'll have the chance to collaborate with diverse teams across multiple industries, helping clients achieve their business goals through innovative digital solutions.

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Common Interview Questions for Bilingual Support Developer
Can you explain your experience with client-facing software development?

When answering this question, provide specific examples of past experiences where you successfully collaborated with clients. Highlight your ability to manage expectations and communicate effectively, which is crucial for a Bilingual Support Developer at Spiria.

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Which programming languages are you proficient in and how have you used them in past projects?

Discuss your proficiency with at least two programming languages relevant to the position, explaining how you've utilized them in different contexts. This will demonstrate your technical ability and adaptability for the Bilingual Support Developer role at Spiria.

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How do you prioritize technical support requests from clients?

Outline your approach to managing client requests, emphasizing the importance of understanding customer needs, evaluating urgency, and organizing your workload effectively to provide timely responses, a key quality for a Bilingual Support Developer at Spiria.

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Describe a time you faced a difficult technical challenge and how you solved it.

Choose a specific instance to showcase your problem-solving skills. Avoid using jargon and instead focus on the steps you took to identify the problem, implement a solution, and communicate with stakeholders throughout the process, ensuring clarity—a crucial aspect for this role.

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How comfortable are you with multitasking across different technologies and projects?

Share your strategies for effectively managing multiple priorities without compromising quality. Highlight your organizational skills and flexibility to adapt to changing demands, which are essential traits for a Bilingual Support Developer at Spiria.

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What strategies do you use for maintaining clear communication with clients?

Discuss specific techniques you utilize to foster effective communication, such as regular updates, clear documentation, and empathetic listening. Strong communication is vital for the Bilingual Support Developer role to ensure smooth client interactions at Spiria.

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Why do you believe bilingualism is essential for this position?

Explain the impact of effective bilingual communication in a client-facing role. Emphasize your fluency in French and English as critical assets that will facilitate collaboration with clients across North America, aligning with the needs of a Bilingual Support Developer at Spiria.

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How do you ensure quality control in your deliverables?

Detail your quality assurance process, which may include code reviews, testing, and soliciting feedback. Demonstrating your commitment to delivering high-quality work is crucial for a Bilingual Support Developer at Spiria.

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What motivates you to work in a fast-paced, client-facing environment?

Share your passion for technology and how working closely with clients can enrich your career. Highlight how this motivation aligns with Spiria's goals and your desire to make a tangible impact as a Bilingual Support Developer.

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Can you share your approach to developing solutions that align with client business needs?

Discuss your strategy for understanding client objectives and translating technical solutions into business value. This will underscore your ability to bridge the gap between technology and client goals, an essential aspect of the Bilingual Support Developer role at Spiria.

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April 1, 2025

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