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Asset Protection Manager

Staples is business to business. You’re what binds us together.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

 

Primary Duties and Responsibilities 

 

  • Manages Asset Protection initiatives and programs in Supply Chain locations related to inventory loss, theft, and fraud. 
  • Ensures appropriate internal risk controls are in place through the application of programs including data analysis, audits, training, and investigations. 
  • Manages the Asset Protection Associate teams responsible for front line security in FCs and other locations including, hiring, training, evaluating, and making discipline decisions. 
  • Oversee investigations, interviews, and incident management system (case disposition, prosecution, restitution, etc.) Managing first responder and critical response programs.
  • Implement programs designed to improve overall safe working conditions for the associates and reduce worker’s compensation costs. 
  • Ensures compliance to safety regulatory compliance, and training. 
  • Works with Risk Management to analyze accident data and develop corrective action strategies. 
  • Manage workplace violence mitigation programs. 
  • Manages the WC claims process, in the field, and ensures compliance to the Return-to-Work efforts. Participate as vital team member on major company projects.
  • Manages programs related to Physical Security including security systems (CCTV, Access Control, burglar alarm protection) and the C-TPAT program. 
  • Applies best practices, standards, and processes to achieve effective system operations, efficiencies, and savings. 

 

QUALIFICATIONS:

  • Bachelor’s degree preferred or equivalent experience. 
  • Minimum of 5-8 years progressive loss prevention experience with supervisory responsibilities. 
  • Experience in the successful implementation of Loss Prevention/Shortage/Fraud Control Programs.
  • Strong preference for certifications in Wicklander, OSHA 10-hour, and AED/CPR, LPC, LPQ, etc. 
  • Strong interpersonal, supervisory, analytical, and decision-making skills. 

 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Average salary estimate

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$90000K

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What You Should Know About Asset Protection Manager, Staples, Inc.

Staples is looking for an Asset Protection Manager to join our dynamic supply chain team in Madison County, OH. If you're passionate about protecting assets and ensuring the integrity of our inventory, this role is for you! As the Asset Protection Manager, you'll play a critical role in overseeing initiatives designed to combat inventory loss, theft, and fraud. You'll manage a team of Asset Protection Associates, guiding them through hiring, training, and critical incident management to ensure we maintain secure and efficient operations. With responsibilities ranging from conducting audits and data analysis to developing workplace safety programs, your contributions will help create a safer environment for all employees. Your expertise will also be vital in working closely with Risk Management to develop corrective strategies based on accident data, ensuring compliance with safety regulations, and managing workplace violence mitigation. To thrive in this position, you'll need a Bachelor’s degree or equivalent experience, as well as 5-8 years in loss prevention with supervisory roles. Staples offers a supportive and inclusive culture, flexible PTO, and various wellness programs, ensuring that you can grow both personally and professionally while making a significant impact on our operations. Join Staples and be a part of a team that's dedicated to success and community engagement, where your skills in asset protection will shine!

Frequently Asked Questions (FAQs) for Asset Protection Manager Role at Staples, Inc.
What are the key responsibilities of an Asset Protection Manager at Staples?

As an Asset Protection Manager at Staples, you will oversee vital initiatives related to inventory loss, theft, and fraud in our supply chain locations. Your role will include managing Asset Protection Associate teams, conducting audits, applying internal risk controls, and ensuring compliance with safety regulations. You’ll also partner with Risk Management to derive strategies from accident data and manage critical safety programs aimed at improving workplace conditions and reducing workers' compensation costs.

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What qualifications does Staples require for the Asset Protection Manager position?

To be considered for the Asset Protection Manager role at Staples, candidates should preferably have a Bachelor’s degree or equivalent experience. A minimum of 5-8 years of progressive loss prevention experience is required, especially in supervisory roles. Additionally, experience in implementing loss prevention programs and certifications in areas such as OSHA, CPR, and LPC are strongly preferred to excel in this position.

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What does the team culture look like for an Asset Protection Manager at Staples?

The culture at Staples is vibrant and inclusive, fostering an environment where every employee is valued and encouraged to contribute their unique perspectives. As an Asset Protection Manager, you’ll work alongside a dedicated team that emphasizes collaboration, innovative thinking, and excellence in service delivery. Our commitment to inclusivity and diversity not only enhances our workplace but also improves our customer engagement and satisfaction.

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How does Staples support career development for an Asset Protection Manager?

Staples is committed to the development of its employees, including Asset Protection Managers. With access to flexible PTO, wellness programs, and various employee resource groups, you’ll find ample opportunities for personal growth and professional advancement. Staples also invests in training and certifications, ensuring you have the tools and resources needed to enhance your skills and advance your career within the company.

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What safety protocols are in place for Asset Protection Managers at Staples?

Safety is a top priority for the Asset Protection Manager at Staples. You’ll implement programs designed to improve overall working conditions and reduce the likelihood of accidents. This includes managing compliance with safety regulations, conducting risk assessments, and overseeing security systems. You'll also focus on developing workplace violence mitigation strategies to ensure a safe environment for all employees.

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Common Interview Questions for Asset Protection Manager
Can you describe your experience with loss prevention strategies?

In your response, highlight specific loss prevention strategies you've implemented in previous roles, detailing the context, challenges faced, and measurable outcomes. Show how your experience aligns with Staples’ commitment to preventing inventory loss and maintaining operational integrity.

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How do you handle a theft incident in the workplace?

Describe your approach to managing theft incidents, including the steps you take to investigate, document, and report findings. Emphasize your ability to remain calm under pressure and collaborate with law enforcement or security teams while complying with company protocols.

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What experience do you have managing compliance with safety regulations?

Detail your experience with safety compliance, such as training peers on safety procedures, overseeing audits, and working with legal teams. Illustrate your proactive stance on preventative measures and how you maintain high safety standards in the workplace.

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How do you motivate and lead your Asset Protection team?

Discuss your leadership style and the techniques you employ to inspire your team. Share examples of how you've built a cohesive, motivated team environment, particularly during challenging situations, to achieve company goals.

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What analytical tools do you use to assess loss prevention effectiveness?

Mention any specific analytical tools or software you have used for tracking and assessing loss prevention metrics. Explain how data analysis has driven decisions in your previous roles to improve processes and reduce inventory shrinkage.

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Can you share an example of a successful training program you've developed?

Talk about a specific training program you've created, focusing on how you identified training needs, the implementation process, and the positive outcomes achieved. Highlight how this experience would benefit your role as an Asset Protection Manager at Staples.

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What steps would you take to manage a workplace violence incident effectively?

Explain your preparedness for handling workplace violence issues through your experience with emergency response plans. Highlight specific actions you would take to ensure employee safety, including communication strategies and post-incident assessments.

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How do you stay updated on industry trends and regulations affecting asset protection?

Discuss the resources you utilize to keep informed about the latest trends and changes in the asset protection domain, such as attending workshops, professional associations, and online research. Emphasize your commitment to continuous learning in this vital field.

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Describe your experience with security systems and technology.

Detail your involvement with security technologies like CCTV, access controls, and alarm systems. Discuss how implementing these systems has helped improve safety and operational efficiency in previous roles.

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What do you think is the most critical aspect of an Asset Protection Manager's role?

Share your perspective on what you believe is the most important duty of an Asset Protection Manager, whether it be implementing effective loss prevention measures, fostering a safe work environment, or collaborating with other departments. Tailor your answer to reflect Staples' values regarding asset protection.

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Full-time, on-site
DATE POSTED
March 26, 2025

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