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Sales Business Development Representative

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Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

Start Date: Monday, April 21st

What you’ll be doing:

Primary point of contact and build long-term relationships with customers
Effectively manage your book of business through productivity and pipeline management
Collaborate with internal business partners
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Manage existing customer accounts to drive sales and achieve profit margins
Consistently meet or exceed productivity metrics and goals
Build and develop internal and external business relationships
Make outbound sales calls to grow customer base
Educate our customers on our products, programs, and consolidation opportunities

What you bring to the table:

A high level of integrity in all business dealings
Strong time management and organization skills
Strong time management skills
Ability to uncover, develop, and close sales
Strong relationship building skills
Knowledge of product, pricing, competition, and sales objectives
Ability to sell company values and services, in addition to program features and benefits via phone and internet
Adaptable to a fast-paced organization that changes to continuously improve the customer experience
Ability to sell multiple buyer levels within small to mid-sized customers

What’s needed- Basic Qualifications:

High school diploma or G.E.D
6 months+ of relevant experience in sales or customer service role
Effective communication (oral and written) and effective relationship building skills

What’s needed- Preferred Qualifications:

Proven account management or other relevant experience
Creative and cognitive thinking ability
High level of business acumen and sales strategy
Excellent oral and written communication skills
Proficient computer skills and knowledge of Microsoft Office
Strong organizational and problem-solving skills
Ability to work in a fast-paced environment and adjust well to change

We Offer:

Inclusive culture with associate-led Business Resource Groups
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Average salary estimate

$50000 / YEARLY (est.)

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$40000K

$60000K

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What You Should Know About Sales Business Development Representative, Staples, Inc.

If you're looking to make a significant impact as a Sales Business Development Representative at Quill, you've come to the right place! Quill, a proud part of the Staples family since 1998, has a rich history of providing exceptional office supplies and services. In this role, you’ll be the primary point of contact for our valued customers, building long-term relationships that foster loyalty and satisfaction. Your day-to-day will involve managing your own book of business while collaborating with various internal partners to ensure all of our clients receive the best service possible. You’ll drive sales by making outbound calls to both new and existing customers, educating them about our fantastic product range, including everything from paper and ink to tech solutions. To succeed, you’ll need an integrity-driven work ethic, strong organizational skills, and the ability to uncover and close sales effectively. With more than half a century of expertise, Quill values its associates, offering an inclusive culture, generous PTO, and wellness programs that put your well-being first. If you're ready to take your sales career to the next level while helping customers thrive, come join Quill and be part of something great!

Frequently Asked Questions (FAQs) for Sales Business Development Representative Role at Staples, Inc.

What are the primary responsibilities of a Sales Business Development Representative at Quill?

As a Sales Business Development Representative at Quill, you'll be responsible for building long-term customer relationships, managing your business pipeline, and ensuring client satisfaction. You will handle day-to-day client service, make outbound sales calls to expand our customer base, and educate clients on our diverse product offerings and programs. Your role is pivotal in driving sales while maintaining high customer engagement.