Franchise Sales Manager

The Franchise Sales Manager at Starbird Chicken is crucial in driving franchise sales and managing the entire franchise development process. Responsibilities include prospecting and generating leads in targeted markets, leading candidate interviews and discovery days, managing marketing collateral, and assisting with the onboarding process of new franchisees. Additionally, you’ll prepare necessary documentation, maintain accurate tracking of deals, and collaborate with various departments to ensure a smooth integration. Strong organizational and communication skills are imperative to excel in this pivotal role.

To be considered for the Franchise Sales Manager role at Starbird Chicken, candidates should have 5-10 years of demonstrated experience in franchise brand growth. Familiarity with the franchising process and tools like Franconnect is preferred. Additionally, candidates should possess strong leadership, sales, and communication skills while maintaining professionalism and integrity. A keen financial acumen and the ability to relate to diverse Franchise Partners are also essential for success in this position.

At Starbird Chicken, the Franchise Sales Manager will receive robust support from our marketing and operational departments. This involves collaboration on creating effective marketing plans tailored for prospective franchisees and assistance in managing franchise communication. You'll also have access to comprehensive tools and resources like Franconnect and project management platforms, helping you to efficiently manage and track lead progress. This supportive environment ensures that you have everything you need to thrive while leading the franchise sales strategy.

The Franchise Sales Manager role at Starbird Chicken offers significant growth potential as the company is rapidly expanding. With plans to open five additional locations in the Bay Area and Southern California, there will be plenty of opportunity to increase sales and forge robust franchise partnerships. Success in this role could also lead to leadership positions or involvement in higher-level strategic planning, making it an exciting and promising career choice for those eager to contribute to our growth.

When you join Starbird Chicken as a Franchise Sales Manager, you’ll be equipped with comprehensive training to ensure your success. This includes detailed onboarding processes, access to our ongoing support departments, and continuous learning opportunities related to franchise management practices. You'll receive insights into our corporate values and operational practices, enabling you to represent the brand effectively and confidently engage with potential franchise partners.

Discuss the methods you've used for lead generation, such as networking events, online campaigns, and leveraging existing franchise relationships. Highlight your ability to tailor your approach to specific markets, aligning with the Starbird brand ethos and values.

Be prepared to discuss your familiarity with drafting and negotiating franchise agreements. Share specific examples of how you’ve navigated the legal processes, collaborated with legal teams, and maintained compliance to secure favorable outcomes for both the company and franchisees.

Explain how you prioritize clear and transparent communication throughout the franchise development process. Highlight your experience in setting expectations, providing regular updates, and actively listening to address the concerns of prospective franchisees.

Discuss your qualifications assessment process, including interview techniques, background checks, and financial evaluations. Explain how you ensure that candidates align with Starbird's brand vision and values to build a successful partnership.

Share your approach to onboarding new franchisees, including the tools and resources you use, like training programs, operational manuals, and mentorship. Emphasize the importance of ensuring each new franchisee feels supported and ready for success.

Describe your prior experiences of developing effective franchise marketing plans that resonate with targeted audiences. Be sure to mention any successful campaigns you've run, and how you measure their effectiveness.

Share a specific instance where you handled a conflict, focusing on your problem-solving skills, ability to listen to differing viewpoints, and methods utilized to reach a mutually beneficial resolution. This will demonstrate your negotiation and relationship management skills.

Discuss your experience with franchise management solutions like Franconnect, as well as project management tools like Asana or Slack. Mention your comfort level with using these technologies to streamline processes and improve communication.

Outline the key performance indicators (KPIs) you track, such as the number of leads generated, applications submitted, franchise agreements signed, and overall franchisee satisfaction. Share how you use this data to refine your strategies continually.

Emphasize the importance of integrity and relationship-building. A successful Franchise Sales Manager must represent the brand authentically, build trust with potential partners, and maintain an unwavering commitment to the company's values while navigating the complexities of franchise development.