Software Quality Engineer - Mobile (Remote)

As a Software Quality Engineer - Mobile at Jenius Bank, your main responsibilities will include designing and executing test plans for both iOS and Android applications, creating automated test cases, and ensuring comprehensive manual testing. You'll work closely with developers and product managers to ensure high quality and performance standards are met, while also identifying defects and tracking their resolution. Your proactive approach will help us maintain a seamless user experience that aligns with our commitment to high standards.

To be considered for the Software Quality Engineer - Mobile role at Jenius Bank, you’ll need a Bachelor’s degree in a related field, or equivalent experience. Ideally, you should have at least 5 years of experience in automated testing on mobile platforms such as iOS and Android, along with familiarity with popular testing frameworks like Espresso and Appium. A solid understanding of programming languages such as Objective C/Swift and Java/Kotlin, coupled with a background in Agile methodologies, will set you up for success in this role.

The work environment for a Software Quality Engineer - Mobile at Jenius Bank is dynamic, collaborative, and fast-paced. We prioritize a culture of innovation and adaptability, encouraging our team to think creatively and tackle challenges head-on. You’ll be part of a close-knit team of financial and tech professionals, and every voice is valued. Our startup mindset, backed by the history and stability of SMBC Group, allows for a unique blend of agility and support.

A Software Quality Engineer - Mobile at Jenius Bank should be well-versed in mobile testing frameworks and automation tools including Espresso, XCTest, Cucumber, and Appium. Familiarity with performance monitoring software will also be beneficial, as it helps track application's performance metrics. Understanding software development lifecycle (SDLC) tools is essential for improving the testing efficiencies and overall quality of our products.

The Software Quality Engineer - Mobile plays a pivotal role in helping Jenius Bank achieve its ambitious goals by ensuring that the mobile applications are of the highest quality. This directly impacts user satisfaction and retention, which are critical for a digital bank. Your role in detecting and resolving bugs, enhancing processes, and identifying new testing technologies will help us provide a seamless banking experience and foster our continued growth in the digital sector.

In responding to this question, you should highlight your direct experience with specific automated testing tools such as Espresso, XCTest, or Appium. Explain how you have used these tools to improve the efficiency of mobile application testing and give examples of projects where you implemented automation strategies to improve quality.

For this question, describe your strategy for developing test plans, including how you gather requirements, collaborate with stakeholders, and define the scope of testing. Mention your experience in identifying crucial test cases, selecting appropriate testing methods, and ensuring that user experience is always considered in your testing approach.

In your answer, emphasize the importance of clear communication with the development team, the use of tracking tools, and your method for categorizing defects based on severity and priority. Discuss any specific methodologies you apply for root cause analysis that ensures continued improvement and prevention of similar issues in future cycles.

Discuss your time management skills and adaptive strategies. Explain how you prioritize tasks, focus on high-impact areas, and involve team members in collaborative problem-solving. Give specific examples of past experiences where you successfully maintained quality standards despite challenging timelines.

When answering this question, touch on the unique challenges that mobile testing presents due to the variety of devices, operating systems, and screen sizes. Discuss how these factors can affect performance and impact user experience, and share your strategies for overcoming these challenges by using flexible testing frameworks and continuous learning.

Here, you’ll want to explain how you have applied Agile principles in your past projects, emphasizing your ability to adapt quickly to changes and contribute effectively to sprint planning and reviews. Share examples of how Agile practices have improved collaboration and sped up the delivery of high-quality mobile products.

Discuss the importance of understanding each platform's specifications and user expectations to tailor your testing strategies accordingly. You can mention performance monitoring techniques and usability testing methods used to ensure optimal performance and a seamless user experience on both platforms.

Indicate your commitment to professional development by discussing your engagement with webinars, industry publications, and community forums. Mention any specific resources that keep you informed about the latest tools and practices in mobile quality assurance, demonstrating your proactive approach to continuous learning.

In your response, describe the bug in detail, including its implications on user experience and how you traced the root cause. Highlight your communication skills by explaining how you presented the findings to the team and worked collaboratively to resolve the issue effectively.

This is your chance to express genuine enthusiasm for Jenius Bank's mission and culture. Talk about your admiration for their goals in the digital banking space and how your skills and values align with their commitment to delivering high-quality customer experiences. Share how you see yourself contributing to their continued success.