Senior Engineering Manager
We're seeking an experienced Engineering Manager to lead our New Patient Experience engineering team. You'll be responsible for a critical part of our patient journey, overseeing technology that guides patients from their first interaction with us through to their initial appointment. Our new patient experience, from initial outreach to first appointment, is a major strategic focus this year. We pride ourselves on our strong management culture and talented engineering teams.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
- Lead and develop a team of engineers working on our new patient experience platform
- Drive technical strategy and execution for all new patient touchpoints
- Collaborate with product, design, and clinical teams to create seamless patient onboarding
- Set clear goals, prioritize effectively, and ensure timely delivery of high-quality solutions
- Establish robust engineering practices and technical standards
- Mentor team members and foster their professional growth
- Contribute to Talkiatry’s engineering and management culture
- 6+ years of software engineering experience
- 2+ years of engineering management experience
- Strong technical background with hands-on development experience with React and TypeScript
- Excellent communication skills with both technical and non-technical stakeholders
- Track record of delivering complex software projects on time
- Ability to balance business needs with technical excellence
- Passion for creating exceptional user experiences
- Next.js experience
- Experience working with marketing data in a HIPAA-compliant environment
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
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At Talkiatry, we're on the lookout for a Senior Engineering Manager to join our expanding New Patient Experience engineering team! This role is crucial as you’ll be steering technology that shapes the entire experience for our patients, guiding them from their first interaction with us all the way to their initial appointment. As we prioritize enhancing this journey, your leadership will be pivotal in driving technical strategy and execution at every new patient touchpoint. With over six years of software engineering experience and a strong background in managing engineering teams, you will lead talented professionals dedicated to creating seamless onboarding experiences. You’ll collaborate closely with diverse teams including product, design, and clinical to ensure we’re meeting our strategic goals effectively. Plus, you’ll have the chance to instill best practices and standards that not only bolster our engineering culture but also empower your team members to grow within their roles. Talkiatry sets itself apart by being a national mental health practice focused on providing accessible and quality care, and with your expertise, we can make a lasting impact on the accessibility of mental health services. You will be joining a dynamic group committed to improving the lives of patients. Are you ready to lead the charge in transforming psychiatry with us?
Transform psychiatry with accessible, human, and responsible care.
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