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Account Executive

About Tetra 

Tetra is leading the clean energy transformation by adding transparency and efficiency into a forgotten industry. Most homeowners are unaware they can reduce carbon emissions and lower their utility bills because home improvement contractors lack the automation and technology to easily share information and reach new customers. Homeowners are left in the dark to navigate a painful and confusing buying process.

Tetra provides the most efficient and affordable options to homeowners, improves their experience through a consultative approach, and coordinates the installation of home improvement projects. In doing so, we're “super powering” contractors by automating admin tasks and allowing them to focus on installation excellence and customer happiness.

We’re starting by transforming heating and cooling replacements for property owners, a $120 billion industry which makes up 12% of total energy usage in the US. Federal and state governments allocate billions of dollars in incentives to help homeowners choose high-efficiency systems—now at unprecedented levels thanks to the Inflation Reduction Act of 2022—but the dollars are historically underutilized due to lack of customer awareness. We’re democratizing and unlocking those incentive dollars in Massachusetts and New York, and soon expanding to many more markets.

About the job

With our significant early traction and Seed round co-led by Lerer Hippeau, Gutter Capital, Greycroft, and an angel syndicate of industry and startup gurus, Tetra is looking to add to our Homeowner Success team. This individual will advocate for homeowners to upgrade old heating and cooling systems (boilers, furnaces, air conditioners, mini splits, and water heaters) to save on their utility bills and reduce their carbon footprint.

Our 25-person team is based across 8 states and we work remotely. This role reports to Tetra’s Sales Manager. 

Compensation:  $120K OTE

What you will do

  • Consult property owners through the technical details of buying an installation / replacement over the phone without an in-person sales visit
  • Close new business and meet quarterly and annual sales goals via inbound inside sales (no outbound outreach, no cold-calling) with qualified leads provided by our SDRs, direct mail, SEO, SEM, and industry partnerships
  • Clearly articulate and embody the Tetra value proposition for homeowners so they understand how we make the installation faster, easier, and lower cost
  • Serve on the frontline of our new market growth so we can expand into other states

Experience we are looking for

  • 2+ years of experience in a sales role
  • Consistent track record of meeting or exceeding a sales quota
  • Ability to handle objections and demonstrate value for a complex service
  • Interest in the energy efficiency, home services industries, and/or technology industries
  • Experience working in residential/commercial property services, construction, and/or business development in a related industry
  • Previous experience in HVAC or the plumbing industry (preferred)
  • Adaptability in a fast-paced, dynamic environment
  • Self-starter with an ownership mentality who is able to deliver results, believes in continuous improvement and values customer satisfaction

Diverse perspectives  

We know that innovation thrives on product teams where diverse points of view come together to solve hard problems. We seek people that bring diverse life experiences, educational backgrounds, cultures, and work experiences.   

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Average salary estimate

$120000 / YEARLY (est.)
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$120000K
$120000K

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What You Should Know About Account Executive, Tetra+

Join Tetra as an Account Executive and be at the forefront of transforming the clean energy landscape from the comfort of your own home in New York City! At Tetra, we’re dedicated to revolutionizing the way homeowners think about upgrading their heating and cooling systems. With our tech-driven approach, we help homeowners save money on utility bills while decreasing carbon footprints—all through a seamless and consultative buying experience. As an Account Executive, you’ll be the voice for homeowners, guiding them through the process of upgrading inefficient HVAC systems with ease and confidence. You'll work mostly with qualified leads generated by our SDRs, ensuring that you won't have to engage in cold calling or outbound outreach. Your persuasive communication and understanding of our services will drive successful outcomes for homeowners while meeting your sales goals. Plus, with a competitive OTE of $120K, you’ll be well-rewarded for your efforts. Not only will you be making a difference in people's lives by improving their comfort and energy efficiency, but you will also be joining a diverse team of 25 professionals who represent a wide variety of backgrounds. If you have a passion for sustainability, excellent sales skills, and a desire to contribute to a brighter future, we’d love to hear from you and help you thrive with us at Tetra.

Frequently Asked Questions (FAQs) for Account Executive Role at Tetra+
What are the responsibilities of an Account Executive at Tetra?

As an Account Executive at Tetra, you will consult homeowners about upgrading outdated heating and cooling systems, guiding them over the phone through technical details and helping them understand the benefits of our services. Your primary focus will be to close new business and achieve quarterly sales goals through qualified leads. You will also be crucial in conveying Tetra's value proposition, ensuring that potential customers comprehend how we streamline the installation process and reduce costs.

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What qualifications are necessary for an Account Executive position at Tetra?

To excel as an Account Executive at Tetra, candidates should have a minimum of 2 years of experience in a sales role, along with a proven track record of meeting or exceeding sales quotas. Strong communication skills are vital, especially when articulating the value of complex services. It’s beneficial to possess knowledge of HVAC or plumbing industries, coupled with interest in energy efficiency and home services.

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What is the sales strategy for the Account Executive role at Tetra?

The sales strategy for Account Executives at Tetra focuses on inbound inquiries. You’ll be working with leads that have already shown interest in our services through various channels such as SEO, SEM, and direct mail. The absence of outbound cold calling allows you to concentrate on building relationships with potential customers, providing a more consultative sales experience.

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How does Tetra support its Account Executives in achieving their goals?

At Tetra, we are dedicated to your success. You will receive high-quality leads from our Sales Development Representatives, enabling a smoother sales process. Additionally, our comprehensive approach combines modern technology and personalized service, allowing you to focus on closing deals while we handle the administrative tasks. Continuous training and support from our experienced team will keep you well-informed and empowered.

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What does the work environment look like for Tetra's Account Executives?

Tetra's Account Executives enjoy a flexible remote work environment, fostering productivity and work-life balance. With a diverse team of professionals collaborating across multiple states, you'll be part of a culture that values innovation, inclusivity, and the sharing of diverse perspectives. Team communication tools and regular virtual meetings ensure a connected and supportive work atmosphere.

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Common Interview Questions for Account Executive
Can you describe your sales experience relevant to the Account Executive role at Tetra?

In your response, highlight specific roles where you've utilized your sales skills to meet quotas. Emphasize instances where you've worked with a complex product or service, particularly in the energy efficiency or home services sector. Share metrics or outcomes that showcase your success in these roles.

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How do you approach building rapport with potential clients?

Discuss specific techniques for establishing trust, such as active listening and addressing client concerns directly. Informative questions that show genuine interest in a client’s needs can facilitate a strong relationship. Use an example from your past where rapport-building led to a successful sale.

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What strategies do you use to handle objections from potential clients?

Explain how you listen to clients’ concerns fully before responding. Share techniques such as validating their feelings, providing clear data to counter their hesitations, and offering solutions. A real-life example where you successfully turned an objection into a sale will strengthen your answer.

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Why do you want to work as an Account Executive at Tetra?

Your enthusiasm for Tetra's mission should shine through. Discuss your passion for clean energy solutions and how you believe in the power of helping homeowners reduce their carbon footprints. Share your excitement about the growth of the clean energy industry and how your values align with those of Tetra.

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Can you give an example of successfully meeting a sales goal?

Pick a specific instance where you exceeded a sales target, detailing the strategies and efforts involved, such as enhancing product knowledge, networking effectively, or leveraging marketing efforts. Providing metrics can illustrate the impact you made.

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Describe a time when you had to adapt to changes in a sales environment.

Reflect on an experience when you faced significant changes, such as new technologies or changing market conditions. Emphasize your ability to pivot, learn swiftly, and maintain performance. Consider using specific examples that illustrate your adaptability.

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How do you prioritize tasks during a busy sales period?

Share your organizational techniques such as using task management tools or techniques like the Eisenhower Matrix to ensure crucial tasks take precedence. Concrete examples of how you maintained efficiency during peak sales times will provide a strong illustration.

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What role does teamwork play in your sales approach?

Discuss how collaboration contributes to your success. Illustrate how you’ve worked with team members, such as SDRs or marketing teams, to refine sales strategies, share leads, or improve overall results, reinforcing the importance of teamwork in a remote setting.

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How do you stay informed about industry trends and best practices?

Explain your methods for staying current, such as subscribing to relevant publications, attending webinars, or participating in industry forums. Reflect on how these insights have helped shape your sales strategies.

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What motivates you to succeed in sales?

Discuss both intrinsic and extrinsic motivators such as personal challenges, financial goals, customer satisfaction, or impacting sustainable changes. Connect these motivators to the specific work you aim to accomplish at Tetra.

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Full-time, remote
DATE POSTED
April 11, 2025

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