LOGO COORDINATION SUPPORT -TEMPORARY

As a Logo Coordination Support at Antigua, your main responsibilities include assisting the Logo Coordination Reps with customer orders through effective communication via phone and email. You will learn how to accurately and promptly enter order information into different setup sheets for E-Commerce accounts, ensuring all data is precise. Your role involves data entry tasks, attention to detail, and maintaining a high standard of customer service.

To qualify for the Logo Coordination Support position at Antigua, a high school diploma or equivalent is required. You should be computer literate, with demonstrated proficiency in Microsoft Word and TEAMS. Moreover, having intermediate Excel skills is crucial, along with customer service experience and a detail-oriented mindset. Familiarity with ERP systems and EDI orders is preferred.

Essential skills for the Logo Coordination Support role at Antigua include excellent written and verbal communication capabilities, strong data entry skills, and a detail-oriented approach. Proficiency in Excel is a must, and any experience with Photoshop, Adobe Illustrator, or Adobe InDesign will be greatly advantageous. A good understanding of licensed sports and their associated colors will help you connect with the branding aspect of the job.

While prior experience in the same role may not be strictly necessary for the Logo Coordination Support position at Antigua, having some customer service experience is highly beneficial. Familiarity with ERP systems and EDI processes can provide a competitive edge. Passion and a willingness to learn will also be critical to your success in this temporary role.

The Logo Coordination Support position at Antigua is based in-office in Peoria, Arizona. Being part of the in-house team allows for better collaboration and support as you assist with customer orders and engage with your colleagues in real-time.

When answering this question, express your enthusiasm for working in the sportswear industry and contributing to a brand like Antigua. Talk about your interest in customer service and the importance of precision in coordinating logos effectively.

Discuss your organizational skills and strategic approach. Explain how you break tasks down into manageable parts, use tools like calendars or task lists to stay focused, and communicate with team members as necessary.

Briefly recount your experiences with data entry, emphasizing your attention to detail. Explain the methods or tools you use to double-check data entries and prevent mistakes, such as leveraging checklist systems or software capabilities.

Highlight your customer service skills by discussing the importance of empathy and active listening. Describe how you remain calm, acknowledge the customer’s concerns, and work towards a satisfactory solution.

Mention specific software like Microsoft Word, TEAMS, and Excel. If you have experience with design tools like Photoshop or Illustrator, highlight them as well, since they enhance your capability in supporting logo coordination.

Explain your adaptive learning strategy, such as utilizing online tutorials, seeking guidance from colleagues, or engaging with user communities. Emphasize that you are proactive in familiarizing yourself with new technologies.

Describe how you view feedback as an opportunity for growth and improvement. Share that you actively solicit feedback and incorporate constructive criticism to enhance your performance.

If you have experience, briefly explain how you have worked with EDI orders in past roles. If not, express your understanding of EDI and your eagerness to quickly learn how to manage these orders at Antigua.

Highlight that attention to detail is crucial in logo coordination as accuracy in customer orders directly affects satisfaction and brand reputation. Explain your methods for ensuring meticulousness in your work.

Research Antigua beforehand and mention key points such as their commitment to high-quality sportswear, their customer-centric approach, and how you admire their established reputation in the industry. This shows your genuine interest in the company.