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Director of Operations, Planning, and Analytics

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Phillips Academy is seeking a Director of Operations, Planning, and Analytics to lead advancements in data strategy and analytics in the Office for Academy Resources.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Oversees a team of 13, leads planning, budgeting, and process redesign, and sponsors a transition to a new advancement information system.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong leadership in information strategy, planning, and process design; proficiency in data tools; excellent communication and collaboration skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor’s degree with 8-10 years in advancement operations or related fields; passion for philanthropy and private education.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Andover, Massachusetts, USA

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $95,000 - $150,000.



Phillips Academy seeks a leader for advancement data and information strategy to become its next Director of Operations, Planning, and Analytics in the Office for Academy Resources (OAR).

Brief Position Summary

The Director will report to the Secretary of the Academy and will oversee a department of 13 professional and administrative staff comprising Information Resources, Prospect Development, and Reporting, Data, and Analytics. In collaboration with colleagues across OAR and Phillips Academy, the Director will lead process re-design, annual planning, budgeting, and forecasting efforts as well as ensure a high degree of proficiency in using data tools across the division.

In addition, over the near horizon (2025-2027), the Director will serve as the primary sponsor of an anticipated transition of the core advancement information system from a legacy product to a platform-based ecosystem.

For a  complete job description and to apply or express interest, please visit:  https://www.andover.edu/about/employment/administrator-and-staff

Phillips Academy is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender expression, gender identity, age, physical or mental disability, genetic information, veteran status, military service, application for military service or any other characteristic protected by law. Any offers of employment will be contingent upon successful CORI/SORI and fingerprinting background checks, as well as unrestricted authorization to work in the United States.

Ideal candidate and role qualifications:

  • Must demonstrate experience or aptitude to succeed through team leadership and personal action in several key areas: information strategy, planning and process design/re-design, technology and business unit planning, and the ability to infuse information-rich decision making into functions accustomed to experiential or anecdotal understandings.
  • A passion for the roles that philanthropy and private education play in changing lives is required.
  • Bachelor’s degree coupled with 8-10 years’ experience in advancement operations in an educational institution, or demonstrated success in related roles, is required.
  • Excellent written and verbal communication and interpersonal skills, the ability to take initiative and collaborate with others, and an understanding of and commitment to private education is required.

Average salary estimate

$122500 / YEARLY (est.)
min
max
$95000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Operations, Planning, and Analytics, The Phillips Academy

Join Phillips Academy as the Director of Operations, Planning, and Analytics, where you’ll spearhead innovative advancements in data strategy and analytics within the Office for Academy Resources. In this pivotal role based in Andover, you’ll oversee a dynamic team of 13 professionals dedicated to enhancing information resources, prospect development, and analytics. As the captain of planning and budgeting processes, you’ll lead the way in redesigning our methods to better utilize data tools, ensuring our operations run smoothly and efficiently. A key part of your mission will be to manage an exciting transition to a new advancement information system, transforming how data supports our philanthropic efforts. This role is perfect for someone who has a deep-seated passion for education and philanthropy, along with a wealth of experience—ideally 8 to 10 years—in advancement operations or similar fields. You’ll need excellent communication and collaboration skills, as you’ll engage with various stakeholders across Phillips Academy to foster a culture of information-driven decision-making. Phillips Academy is committed to equal opportunity and diversity. If you’re ready to make a tangible difference in the lives of students by leading our team at Phillips Academy, we’d love to have you on board!

Frequently Asked Questions (FAQs) for Director of Operations, Planning, and Analytics Role at The Phillips Academy
What are the main responsibilities of the Director of Operations, Planning, and Analytics at Phillips Academy?

The Director of Operations, Planning, and Analytics at Phillips Academy will be responsible for overseeing the planning, budgeting, and process redesign efforts within the Office for Academy Resources. This includes managing a team of 13 and ensuring a high degree of proficiency in data tools across the division. Additionally, the Director will sponsor a significant transition to a new advancement information system, fundamentally changing how the Academy utilizes data for philanthropy and planning.

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What qualifications are needed to apply for the Director of Operations, Planning, and Analytics position at Phillips Academy?

Applicants for the Director of Operations, Planning, and Analytics position at Phillips Academy should possess a Bachelor’s degree along with 8 to 10 years of experience in advancement operations or related fields. A strong passion for philanthropy, exceptional leadership skills in information strategy, planning, and process design are also essential to succeed in this role.

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What skills are critical for the Director of Operations, Planning, and Analytics role at Phillips Academy?

Critical skills for the Director of Operations, Planning, and Analytics role at Phillips Academy include strong leadership in information strategy and planning, as well as expertise in data tools related to analytics and process redesign. Excellent communication and collaboration skills are vital to effectively engage with various stakeholders and promote data-driven decision-making across the organization.

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How does the Director of Operations, Planning, and Analytics contribute to Phillips Academy’s mission?

The Director of Operations, Planning, and Analytics plays a crucial role in advancing Phillips Academy's mission by implementing robust data strategies that enhance fundraising efforts and institutional planning. By overseeing a talented team and spearheading technological transitions, the Director ensures that data is effectively leveraged to make informed decisions that support the Academy’s commitment to private education and philanthropy.

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What is the work environment like for the Director of Operations, Planning, and Analytics at Phillips Academy?

The work environment for the Director of Operations, Planning, and Analytics at Phillips Academy is collaborative and supportive. The role involves working closely with a diverse team of professionals dedicated to improving advancement activities. The Academy values innovation and strives to create a culture where data-driven planning and communication are paramount, thus fostering a positive environment for growth and development.

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Common Interview Questions for Director of Operations, Planning, and Analytics
Can you describe your experience with data-driven decision-making as a Director of Operations?

When answering this question, it's beneficial to provide specific examples of how you've utilized data to influence strategic decisions. Discuss any tools or methodologies you've employed and the positive outcomes that resulted from your data-driven approach.

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How do you prioritize tasks when managing a large team, especially in fast-paced environments?

To effectively tackle this question, explain your approach to prioritization by mentioning techniques such as the Eisenhower Matrix or Agile methodologies. Share stories where your prioritization led to successful project outcomes.

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What strategies would you employ to transition to a new advancement information system?

Highlight your understanding of change management in your response. Discuss strategies to communicate with the team, initiate training sessions, and gather feedback during the transition process, ensuring team involvement and smooth adaptation.

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Can you give an example of a successful process redesign you initiated in your previous roles?

When responding, provide details about a specific instance where you identified inefficiencies and reengineered processes successfully. Discuss the steps you took and the resulting improvements in efficiency or team morale.

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How do you approach budgeting and forecasting in operations?

In your answer, elaborate on your financial management skills. Discuss any tools or frameworks you've used for budgeting and forecasting and provide insights into how you ensure alignment with organizational goals.

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What role does collaboration play in your leadership style?

Explain how you foster teamwork and collaboration within your team. Share examples of how collaborative efforts have produced successful results or innovative solutions in past projects.

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Why do you think a passion for philanthropy is important in this role?

Highlight the importance of aligning personal values with organizational goals. Discuss how a genuine passion for philanthropy enhances motivation, strengthens team bonds, and ultimately drives success in advancement operations.

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How do you keep your team informed and engaged with advancements in data tools?

Discuss methods you use to stay updated with industry trends and technology advancements, such as attending conferences or webinars. Explain how you share this knowledge with your team through workshops or team meetings.

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Tell us about a time you had to manage conflict within your team.

To answer this question effectively, share a specific instance of conflict and your resolution strategy. Discuss communication techniques and outcomes that improved team dynamics.

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What do you view as the biggest challenge currently facing data analytics in advancement operations?

Here, showcase your awareness of industry challenges, such as data privacy concerns or integrating disparate data systems. Discuss potential solutions that could mitigate these challenges in the context of Phillips Academy.

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The mission of The Phillips Academy is to provide a comprehensive, positive, educational program for youth with complex behavioral, social, emotional and educational needs. Through collaboration with our families and the referring school district...

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Full-time, on-site
DATE POSTED
April 9, 2025

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