Director, People Operations (contract)

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Our non-profit provides 24/7 life-saving support via phone, text, and chat.  We also operate the world’s largest safe space social networking site for LGBTQ+ youth and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart–We care deeply and commit to do what matters

Integrity–We build trust through our words and actions

Community-Together, we are an unstoppable force for good

Belonging-We serve as allies to the mission, and to each other

Progress-We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States.  The Trevor Project will not sponsor an employment visa for this position.

Role: Director, People Operations

Reports to: Chief People Officer

Supervisory Role: Yes

Classification: Exempt Full Time

Union Eligible? No

Salary Range: $110,000 - 135,000

Term: 6 month contract

Summary: 

The Director of People Operations is a strategic leader responsible for designing, implementing, and managing people strategies that align with the organization’s mission, values, and business objectives. This role oversees all aspects of human resources and employee experience, including total rewards, compliance, and organizational development. The Director of People Operations ensures a cohesive, innovative, and inclusive approach to managing and growing the organization’s most valuable asset: its people.

• Develop and execute the organization’s people strategy in alignment with business goals and values.
• Serve as a trusted advisor to leadership on organizational design, workforce planning, and change management initiatives.
• Analyze workforce trends and people data to inform decision-making and future strategies.
• Manage compensation and benefits strategies to attract and retain top talent.
• Ensure compliance with labor laws, employment regulations, and organizational policies.
• Evaluate and update people operations processes to ensure efficiency and compliance.
• Optimize HR systems and processes to enhance organizational efficiency.
• Partner with other teams (e.g., Finance, IT) to ensure seamless integration of people operations initiatives.

• Proven experience (4+ years) in human resources, people operations, or a related field, with 3+ years in a leadership role.
• Strong knowledge of HR practices, labor laws, and compliance standards.
• Experience designing and implementing scalable people operations strategies in a fast-paced environment.
• Proven track record in fostering an inclusive and equitable workplace culture.
• Demonstrated ability to lead through change and drive organizational improvements.
• Experience in nonprofit, mission-driven, or fast-growth organizations.
• Familiarity with HR systems (e.g., Culture Amp, Workday, ADP).
• Certifications such as SPHR, SHRM-SCP, or similar.
• Strategic thinking and problem-solving abilities.
• Excellent interpersonal, communication, and leadership skills.
• Data-driven mindset with experience using analytics to inform decision-making.
• Union experience is a plus but not required. 

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. The Trevor Project complies with all applicable laws.

Why Trevor?

A career that truly makes a difference in the lives of LGBTQ young people–every single day

Outstanding benefits, including:

Comprehensive health insurance, including plan coverage for various gender affirmation care (and we pay 100% of your employee contribution premiums for medical, dental, vision, AND basic life insurance)

403(b) retirement plan with 3% match

Generous vacation and 13 paid holidays (one of our holidays is Harvey Milk Day!) plus two floating holidays and three half-day Fridays during the summer

Employee Assistance Program to  help with confidential emotional support, work-life solutions, financial solutions, legal assistance, or online support

In-network mental health office and virtual visits are covered at 100%, and out-of-network visits are covered at an enhanced level.

Remote work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and reimbursement to outfit your work-from-home space!)

Professional and Learning Development Trainings/Education: including a professional subscription to LinkedIn Learning, providing access to more than 13,000 high-quality on-demand courses.

Online Subscription to Headspace, a digital mindfulness and meditation platform

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.

The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here.  Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.