Job details

Marketing and Sales Representative

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Our firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest-growing outreach and new customer acquisition firms in our area with a network impacting thousands of individuals nationwide.

Our mission is to ensure that our members have essential products and services in the local area. Our Marketing and Sales Representatives play a major role in shaping our company and connecting us to our local market. We looking to hire a driven Marketing and Sales Representative who is passionate about the community, providing essential services to local customers and helping others continue to grow and develop new skills.

The Marketing and Sales Representative acts as a liaison between our outreach campaigns to continue fostering prior professional relationships and acquiring new potential members. The Marketing and Sales Representative is responsible for assisting members or potential members with issues and/or inquiries they may have about their applications. This Marketing and Sales Representative role is responsible for receiving and addressing customer inquiries, resolution of member complaints, client education, and customer retention.

Marketing and Sales Representative Responsibilities:

Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
Assisting members in enrollment and provider services.
Following up on customer inquiries and complaints that have not been resolved.
Communicating effectively to members to ensure members understand expectations of their concerns.
Performing research on billing inquiries and claims to provide service.
Acting as a liaison between the member and various departments to address concerns.
Assisting in ongoing training for the marketing and sales departments
Additional duties as assigned.

Marketing and Sales Representative Requirements:

Previous experience in a brand marketing, customer service or sales role preferred
Maintains a high-energy attitude
Interested in learning work ethics and motivational skills
Strives for growth in a team dynamic
Open to management training

#LI-Onsite

Average salary estimate

$52500 / YEARLY (est.)

min

max

$45000K

$60000K

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What You Should Know About Marketing and Sales Representative, TMI Los Angeles

Join our dynamic team as a Marketing and Sales Representative at our Burbank, California office, where we’re passionate about serving our community. As a part of our outreach organization, sponsored by esteemed clients, you’ll be at the forefront of customer engagement and acquisition, impacting lives across the nation. This role is ideal for someone who thrives in customer relations, adeptly acting as a liaison between our outreach campaigns and potential members. Your responsibilities will include addressing inquiries, resolving complaints, and providing essential product and service information. We’re looking for an energetic individual who’s dedicated to community service and eager to grow professionally. You’ll assist members with enrollment, follow up on unresolved issues, and collaborate with various departments to ensure each customer's needs are met effectively. A passion for customer success and advocacy is key in this position. Furthermore, you will have the opportunity to participate in ongoing training and develop your skills in marketing and sales. If you’re motivated by helping others and ready to take the next step in your career, we can’t wait to welcome you to our team!

Frequently Asked Questions (FAQs) for Marketing and Sales Representative Role at TMI Los Angeles

What are the main responsibilities of the Marketing and Sales Representative at our Burbank office?

The Marketing and Sales Representative in our Burbank office plays a pivotal role in customer engagement, primarily by addressing inquiries about product offerings, managing complaints, and facilitating customer enrollment. They're also responsible for acting as a bridge between members and various departments to enhance customer satisfaction.