OSS/Scheduler

As an OSS/Scheduler at TruTeam, your primary responsibilities include managing daily operations in our busy branch office, ensuring compliance across various departments such as purchasing and accounting, handling credit and collections, and supporting HR administrative tasks. You will also be involved in optimizing internal communication and performing general office duties. This role requires a proactive approach to maintain efficiency and effectiveness in all operations.

To apply for the OSS/Scheduler role at TruTeam, candidates must be at least 18 years of age. A valid driver’s license is necessary for those operating company vehicles. Previous experience in administrative services or related fields is preferred, alongside strong leadership qualities and the ability to manage multiple tasks efficiently. Being bilingual in English and Spanish is advantageous, enhancing communication within our diverse team.

TruTeam offers an extensive benefits package for OSS/Schedulers, including competitive compensation ranging from $22.00 to $27.00 per hour, medical, dental, and vision coverage, and a 401(k) matching scheme. Additionally, employees can enjoy paid holidays, time off, tuition reimbursement, and many wellness programs designed to prioritize health and wellbeing. We emphasize our commitment to supporting employees in their professional and personal lives.

An OSS/Scheduler at TruTeam will work in a typical office environment with a focus on teamwork and open communication. While the role does involve standing, bending, and light lifting, the atmosphere is vibrant, inclusive, and supportive, reflecting our values and dedication to employee engagement. You can expect mentorship and opportunities to develop your skills in a collaborative setting.

Preparing for your OSS/Scheduler interview at TruTeam involves researching the company's values and understanding the specific responsibilities linked to the role. Reflect on your previous experiences in administrative services and think of examples that demonstrate your organizational and leadership skills. Being ready to discuss how you can contribute to improving operational efficiency and employee relations will also support your success in the interview.

In responding to this question, focus on a specific instance where you successfully prioritized tasks. Discuss the strategies you employed to stay organized, such as creating checklists or using management software, and highlight the positive outcomes that resulted from your efforts.

Explain your familiarity with compliance protocols and how you have previously maintained adherence in past roles. Discuss your attention to detail and any systems or checklists you’ve implemented to monitor compliance effectively.

Share your approach to conflict resolution, emphasizing the importance of effective communication and understanding different perspectives. Provide an example of a past conflict you managed and how your intervention helped clarify issues and foster collaboration.

Discuss any previous experience you have with financial analysis where you were responsible for monitoring budgets, analyzing expenditures, or managing invoices. Highlight specific tools and techniques you employed to ensure accuracy and transparency.

Identify specific tools or software you’ve used in past roles, such as project management software, spreadsheets, or CRM systems. Explain how these tools have enhanced your productivity and supported your organizational skills.

Provide examples of strategies that you have used to promote open communication and collaboration, such as regular team meetings, shared platforms for updates, or informal check-ins. Discuss the positive impact these practices have on team dynamics.

Think critically about areas of improvement; provide specific suggestions you’ve thought through. Discuss your insights into workflow optimization, data management, and how incorporating new technologies could enhance efficiency.

Reflect upon potential challenges such as regulatory compliance, managing supply chain issues, or balancing diverse departmental needs. Share your thoughts on how effective planning and communication can help to navigate these challenges.

Share your methods for staying informed, such as attending workshops, following industry publications, or participating in relevant training. Highlight how this knowledge benefits your role and enhances your contributions to the team.

Express your enthusiasm for joining TruTeam and why it aligns with your career goals. Mention the company's commitment to innovation and community service, and reflect on how you can contribute to their vision while growing your skills in a supportive environment.