Senior Software Engineer, Infrastructure

As a Senior Cloud Infrastructure Engineer at Twelve Labs, your key responsibilities include designing, implementing, and managing both cloud and on-premise infrastructure. You will be building single-tenant architectures for enterprise clients, utilizing Infrastructure as Code with tools like Terraform and Ansible, and ensuring the highest levels of security and compliance. Your role will be collaborative, working cross-functionally to optimize our AI video platform’s infrastructure, enhancing both performance and reliability.

To qualify for the Senior Cloud Infrastructure Engineer position at Twelve Labs, you should possess 5+ years of hands-on experience in infrastructure deployment, especially on platforms like AWS, Azure, or GCP. It’s crucial to have deep technical expertise in cloud infrastructure, alongside scripting skills using languages like Python or Go. Strong interpersonal skills to collaborate effectively and optimize team performance are essential.

At Twelve Labs, security and compliance are paramount for a Senior Cloud Infrastructure Engineer. You will champion best practices in these areas by implementing robust security measures that safeguard customer trust and data integrity. Regular audits, configuring secure architectures, and incorporating industry standards into our processes are some ways we assure compliance and security across our cloud infrastructure.

The culture at Twelve Labs is open and inclusive, fostering an environment where Senior Cloud Infrastructure Engineers are encouraged to collaborate, innovate, and contribute to cutting-edge AI technology. We believe in a strong team culture built on best practices and mutual respect, where diverse backgrounds and experiences are valued. Plus, we prioritize work-life balance with flexible PTO and a supportive workplace.

As a Senior Cloud Infrastructure Engineer at Twelve Labs, you will engage in projects that involve designing scalable infrastructures for AI video models, optimizing cloud deployments, and ensuring robust operations across multiple environments. You'll also have the opportunity to work on advanced technological solutions that utilize AI and machine learning in cloud infrastructures, making significant contributions to our groundbreaking projects.

Discuss specific projects where you've successfully implemented Infrastructure as Code using Terraform. Highlight your ability to automate and streamline infrastructure setup, detailing your approach to testing and deployment to ensure reliability and security.

Talk about the various layers of security you implement, including securing access controls, regular vulnerability assessments, compliance checks, and monitoring for anomalies. Provide examples of how you’ve reacted to security breaches or threats in past roles.

Highlight your communication strategies, such as regular check-ins or collaborative tools you use. Discuss a specific instance where collaboration led to a successful project outcome, emphasizing your ability to align team goals and foster a cooperative environment.

Specify the cloud platforms you have hands-on experience with, such as AWS, Azure, or GCP. Share your knowledge of their specific services and your experience using them for deploying and managing infrastructure effectively.

Provide a detailed example of a challenging cloud infrastructure issue you encountered, the steps you took to investigate and resolve it, and the successful outcomes of your efforts. Be sure to discuss any collaboration with team members if applicable.

Discuss your familiarity with monitoring tools like Prometheus or Grafana. Explain how you utilize these tools to track performance, detect anomalies, and anticipate issues, showcasing your proactive approach to infrastructure management.

Describe your experience with designing scalable solutions and the principles you follow to ensure infrastructure can handle increased loads. Include specific methodologies, such as auto-scaling, load balancing, and capacity planning.

Emphasize the importance of documentation in infrastructure management. Discuss methods you use to document various components of the architecture, ensuring they are clear, up-to-date, and easily accessible for team members.

Share your preferred programming languages, such as Python or Go, and explain why you favor them for scripting tasks. Provide examples of how you've used these languages for automation or configuration management in past roles.

Reflect on Twelve Labs’ innovative approach to multimodal AI and its commitment to diversity and inclusion. Discuss how the company’s vision aligns with industry advancements and express your enthusiasm for being a part of a team that drives meaningful change.