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Contract Campaign Operations Specialist

Overview

The Global Marketing Operations team at IDC is seeking a passionate and knowledgeable candidate for the Campaign Operations Specialist role

(Contractor), who will oversee the successful execution of marketing programs in our marketing automation and email platforms (Marketo).

 

This critical role will collaborate with marketing teams around the world to bring their programs to life. You will help to refine program frameworks to ensure optimized campaign execution, in addition to building, executing technical QA, and monitoring/reporting on programs delivered to stakeholders. You will assist in relevant platform and segmentation enhancements to drive performance improvements.

 

Why IDC ?IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

 

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

 

This is a contract assignment that is expected to be up to 12 months in duration. 

 

We will consider candidates located in Ontario, BC, Alberta or Nova Scotia with a 100% remote work from home schedule.

 

Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement.

Responsibilities

  • Interact with global marketing teams regularly and act as representative for Marketing Operations to understand campaign goals, provide guidance, and coordinate ultimate delivery of go-to-market programs.
  • Hands-on development and execution of marketing campaigns including asset creation (email, landing page, etc.), workflow testing, tracking, etc.
  • Perform technical QA of programs constructed (primarily in Marketo) to ensure optimized performance and alignment with best practices.
  • Work with Marketing Operations Manager on program production processes, including program frameworks, assets, segmentation, and target lists.
  • Execute operational initiatives to drive performance improvements and expedite program delivery.
  • Monitor, analyze and report on program and channel performance, providing insights and recommendations to the marketing organization.

Qualifications

  • Minimum 2-3 years of digital marketing experience in a B2B environment.
  • Minimum 2 years of hands-on experience with Marketo.
  • Marketo certification preferred.
  • Experience with project management tools (such as Monday.com) and resource management required.
  • Experience with Adestra and Salesforce preferred.
  • Familiarity with UTM strategy and experience with Google Analytics (GA4) preferred.
  • Excellent interpersonal skills with ability to understand project/program requirements and translate to deliverables.
  • Excellent organizational skills with the ability to prioritize tasks and manage time.
  • Excellent analytical and problem-solving skills.
  • Exemplary oral and written communication skills, including ability to concisely present project deliverables and outcomes.

 

IDC Canada is an equal-opportunity employer. It is the Company's policy to recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. Applicants must have a valid Canadian Social Insurance Number (SIN) card. Only qualified candidates will be contacted.

 

This is a contract position and will be paid hourly.  Compensation for IDC Canada will be determined based on current market data for CAD dollars.

What You Should Know About Contract Campaign Operations Specialist, UNAVAILABLE

If you’re looking for an exciting opportunity to join a cutting-edge team, IDC is seeking a Contract Campaign Operations Specialist to join our Global Marketing Operations team! As a key player in our marketing initiatives, you’ll be responsible for the seamless execution of our campaigns through our marketing automation and email platforms, specifically working with Marketo. In this role, you'll collaborate closely with global marketing teams to ensure that their creative ideas turn into successful marketing programs. You'll dive into developing and executing marketing campaigns, conducting technical QA, and analyzing channel performance metrics. With your problem-solving mindset, you'll refine our program frameworks to boost performance and offer critical insights to stakeholders. This contract role offers flexible, remote work, ideally suited for candidates located in Ontario, BC, Alberta, or Nova Scotia. Join us at IDC, and become part of a respected team recognized for its excellence in technology market research. We’re looking for someone who thrives in a collaborative, innovative environment, ready to tackle big challenges and drive customer success. This is not just a job; it’s a chance to shape the way the world engages with technology. We invite you to bring your passion for digital marketing to our team and help us change the way stuff happens in business and society. Come and explore your potential with us!

Frequently Asked Questions (FAQs) for Contract Campaign Operations Specialist Role at UNAVAILABLE
What are the primary responsibilities of the Contract Campaign Operations Specialist at IDC?

The Contract Campaign Operations Specialist at IDC will oversee the execution of marketing programs in Marketo, collaborating with global marketing teams to interpret campaign goals and ensure successful delivery of marketing initiatives. Key responsibilities include developing and executing campaigns, performing technical quality assurance of marketing programs, and analyzing program performance to provide actionable insights.

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What qualifications do I need to apply for the Contract Campaign Operations Specialist role at IDC?

To qualify for the Contract Campaign Operations Specialist position at IDC, candidates should have a minimum of 2-3 years of digital marketing experience in a B2B environment, along with at least 2 years of hands-on experience with Marketo. Preferred qualifications include Marketo certification, familiarity with project management tools like Monday.com, and experience with analytics tools such as Google Analytics (GA4).

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What tools and platforms will the Contract Campaign Operations Specialist work with at IDC?

In the Contract Campaign Operations Specialist role at IDC, you will primarily use Marketo for executing marketing campaigns, alongside other tools like Salesforce and Adestra. Familiarity with UTM strategies and project management applications like Monday.com will also be beneficial in streamlining workflows and enhancing productivity.

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What is the expected duration of the Contract Campaign Operations Specialist position at IDC?

The Contract Campaign Operations Specialist role at IDC is a contract assignment expected to last up to 12 months. This position is perfect for those looking for a dynamic remote work opportunity in today's rapidly changing world.

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What skills are essential for the Contract Campaign Operations Specialist role at IDC?

Essential skills for the Contract Campaign Operations Specialist role at IDC include strong analytical capabilities for interpreting campaign performance data, excellent organization and time management skills for prioritizing tasks, and effective communication skills to present project deliverables clearly. Additionally, competence in understanding project requirements and translating them into actionable deliverables is vital.

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Common Interview Questions for Contract Campaign Operations Specialist
Can you describe your experience with Marketo as a Contract Campaign Operations Specialist?

As a Contract Campaign Operations Specialist, it's essential to detail your hands-on experience with Marketo, focusing on specific campaigns you've managed, the level of complexity you handled, and any measurable outcomes that demonstrate your success in using the platform effectively.

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How do you ensure that marketing campaigns align with best practices?

To ensure alignment with best practices, you'd want to highlight your technical QA process, demonstrating how you review workflows, assets, and segmentation before launch. Mention any checklists or protocols you've followed to maintain quality and consistency.

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What strategies do you use to analyze and report on campaign performance?

Discuss the tools and metrics you focus on when analyzing campaign performance. Explain how you track KPIs and what reports you generate, illustrating your ability to derive insights and recommendations that can inform future marketing efforts.

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How do you prioritize multiple projects with tight deadlines?

Illustrate your time management skills by providing methods you employ to prioritize projects, such as using project management tools or categorizing tasks by urgency and importance. Provide past examples where you successfully managed competing deadlines.

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Can you share an example of a successful marketing campaign you executed?

When asked about a successful campaign, describe a specific project from concept to execution, highlighting your role in driving its success. Include the strategy utilized, the tools employed, and the results achieved to showcase your impact.

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What do you think makes a marketing campaign successful?

Focus on elements such as clear objectives, understanding the target audience, creative messaging, optimization based on data, and continuous improvement practices that contribute to a campaign's success.

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How do you handle feedback from stakeholders during a campaign?

Discuss your approach to receiving feedback positively, emphasizing open communication and adaptability. Share examples of how stakeholder feedback has shaped a campaign's direction or performance.

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What experience do you have with project management tools?

Talk about your proficiency with project management tools, particularly Monday.com, describing how you’ve used them to streamline collaboration, manage timelines, and track project progress to ensure all tasks are completed on schedule.

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What kind of insights do you usually provide from your campaign analysis?

Discuss the types of insights you derive from your analyses, such as conversion rates, audience engagement levels, and other performance metrics. Highlight how you communicate these insights to the marketing team effectively to inform strategic decisions.

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How do you keep up with digital marketing trends and technology?

Mention resources you utilize to stay updated on digital marketing trends, such as industry blogs, webinars, and courses. Discuss your commitment to continuous learning and networking in the marketing community to further enhance your skills.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Contract, remote
DATE POSTED
March 27, 2025

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