Seasonal Ice Cream Server - Greenwich

As a Seasonal Ice Cream Server at Van Leeuwen Ice Cream, your primary responsibilities include preparing and serving a variety of menu items, processing guest transactions while maintaining a friendly demeanor, and ensuring the store remains clean and adheres to safety guidelines. You will also assist with inventory tasks and interact with vendors as shipments arrive, all while delivering excellent guest service and fostering a welcoming atmosphere.

To apply for the Seasonal Ice Cream Server position at Van Leeuwen Ice Cream, you should have flexibility in your schedule to work at least three shifts per week, be able to lift up to 50 pounds, and work efficiently in a fast-paced environment. While a food handler's certificate or barista experience is a plus, it’s more important to bring energy and a love for ice cream to the role!

Yes, the Seasonal Ice Cream Server position at Van Leeuwen Ice Cream offers some flexibility with working hours. However, candidates must be available to work at least three shifts per week, including late-night shifts, especially during peak summer months when the demand for our tasty ice cream rises!

A Seasonal Ice Cream Server at Van Leeuwen Ice Cream can expect to earn a competitive hourly wage starting at $16.35, with the potential to earn an average of $6 more per hour in tips! This makes it a rewarding job for those who enjoy interacting with guests and spreading joy through ice cream.

The Seasonal Ice Cream Server position at Van Leeuwen Ice Cream is specifically designed for summer, with employment extending until October 3, 2025, unless otherwise specified in the interview. This position ties directly to the peak tourist season, providing a great opportunity for those looking for work during the summer months.

Excellent guest service as an Ice Cream Server revolves around creating a warm atmosphere for customers. Show your enthusiasm for the ice cream you're serving, engage with guests by asking about their favorites, and ensure they feel appreciated. It’s important to listen and respond to their needs promptly!

When faced with a difficult customer, remain calm and empathetic. Listen to their concerns without interrupting, acknowledge their feelings, and offer a solution or alternative. Highlighting how Van Leeuwen values customer satisfaction can help diffuse the situation.

In my previous roles, teamwork has been crucial. For instance, during busy hours, I often assisted colleagues by cross-training, whether it was helping at the register or preparing orders. Showing support and communication ensures a smooth operation, which is vital for delivering great service.

Prioritizing tasks during busy shifts requires staying organized and calm. I typically identify the immediate needs—like customer orders—while also keeping an eye on inventory and cleanliness. Setting small goals throughout the shift helps me stay focused and efficient.

While I love trying new flavors, I’d say my favorite is classic vanilla. It’s versatile, pairs well with so many desserts, and brings back childhood memories of ice cream cones on warm days. Sharing a personal connection with ice cream not only adds a personal touch during customer interactions but shows my enthusiasm for the product.

Ensuring cleanliness and sanitation involves consistently following established guidelines. This means regularly wiping down counters, properly storing ingredients, and properly cleaning equipment. I would prioritize hygiene not only for customer safety but for a smooth operation, making it part of my daily routine.

To learn the POS system efficiently, I would first review the provided training materials, then practice using it during quieter periods. Asking questions and seeking feedback from experienced colleagues would help me become quicker and more confident in processing transactions.

I'm motivated by the opportunity to bring joy to people's days. Knowing that a simple scoop of ice cream can brighten someone's mood makes me excited to excel in my role. Whether it’s through providing great service or recommending a flavor, I thrive on making lasting memories for customers.

From what I understand, Van Leeuwen's company culture emphasizes happiness and community. It’s about delicious ice cream and creating an environment where everyone feels valued and included. I believe this reflects in the service we provide—there’s a passion that connects the team and the customers alike.

I hope to gain valuable experience in customer service and teamwork while working at Van Leeuwen. I’m eager to meet diverse customers and develop my communication skills. Plus, getting to work with delicious ice cream is an added bonus that makes the experience even more enjoyable!