Audit Partner Manager - job 1 of 2

As the Audit Partner Manager at Vanta, your main responsibilities will include managing a subset of audit partners, becoming an expert on our auditor product to train and troubleshoot alongside them, onboarding and continuously training auditors, and collecting feedback to improve our product. You'll also explore commercial partnership opportunities with our auditors in collaboration with the Channel sales team, ensuring they are fully current on Vanta’s functionality.

To apply for the Audit Partner Manager position at Vanta, you’ll need experience working in an auditor firm and familiarity with security and privacy frameworks such as SOC 2, ISO 27001, and GDPR. While certifications like CISA, CISSP, and ISO 27001 Lead Auditor are preferred, they are not mandatory. A background that includes understanding information security compliance and audit processes will significantly strengthen your application.

Vanta supports its Audit Partner Managers through comprehensive training on our products, enabling them to effectively onboard auditors and provide continuous support. Additionally, the collaborative environment encourages feedback-sharing and improvement of processes, ensuring that APMs have the resources they need to excel in building relationships with audit partners and driving key customer metrics.

As an Audit Partner Manager at Vanta, you can expect a competitive salary and equity options, 100% covered medical, dental, and vision benefits, 16 weeks of paid parental leave, wellness stipends, and a generous PTO policy including 25 days off per year. Plus, Vanta promotes a flexible work environment with remote workspace allowances and various team-building activities, ensuring a healthy work-life balance.

Vanta's culture is built on inclusivity and empowerment, valuing diverse talent from all backgrounds. As an Audit Partner Manager, you will be part of a supportive team that promotes continuous learning and collaboration. The company hosts various events and activities aimed at fostering connections among team members, making it a great environment for personal and professional growth.

In responding to this question, focus on any direct experience you have with security frameworks like SOC 2, ISO 27001, or GDPR. Discuss specific projects or roles where you applied these frameworks, and highlight your ability to navigate their complexities, demonstrating your value to Vanta.

To effectively inform audit partners about Vanta’s products, I would implement a structured onboarding process that includes detailed training sessions and ongoing education materials. Regular check-ins and feedback mechanisms will also be vital for addressing questions and ensuring that auditors feel confident in using the platform.

When faced with a challenging conversation, I believe in active listening to understand the auditor's concerns fully, followed by a constructive dialogue aimed at finding a resolution. It's essential to establish trust and show that I value their input, ultimately leading to a collaborative solution that benefits both parties.

Effective partnerships with auditors are critical because they directly influence customer trust and satisfaction. As Vanta aims to secure customer data, having auditors who are knowledgeable and aligned with our products helps in providing seamless experiences and promotes a higher level of compliance for our clients.

To gather feedback, I would establish a feedback loop where auditors can share their input easily through surveys, meetings, and informal check-ins. I would then analyze this feedback, prioritize actionable items, and work closely with the product team to implement necessary improvements, ensuring that auditors feel heard and valued.

In my previous experience, I noticed a gap in our offerings that could be filled through a partnership with a complementary service provider. I initiated discussions with their team, presenting how our collaboration could benefit both of our businesses. This proactive approach led to a successful partnership that expanded our reach and improved customer offerings.

Prioritization involves assessing urgency and impact. I typically organize tasks based on their potential to drive key metrics or address immediate audit partner needs. Using project management tools and setting clear deadlines helps me stay organized and focused on what will deliver the most value to Vanta and its partners.

Effective communication is at the heart of my approach as an Audit Partner Manager. It ensures transparency with audit partners and fosters a collaborative environment. I focus on clear, concise messaging, whether during training sessions or when addressing feedback, to build strong relationships and facilitate constructive dialogues.

To stay current on compliance and auditing trends, I would engage with industry publications, attend relevant webinars and conferences, and participate in professional networks. Regularly networking with other compliance professionals and auditors also helps me keep a pulse on changes and innovations within the industry.

I find the opportunity to shape and grow partnerships with auditors most exciting. It combines my passion for security and communication, and knowing that my efforts contribute to enhancing trust in internet businesses is truly motivating. Being part of a team that's at the forefront of security solutions feels impactful and fulfilling.