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VP Business Development - Municipal Water & Wastewater - job 1 of 2

Company Description

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

Job Description

BENEFITS

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. 

Position Purpose: 

The Vice President Business Development is a pivotal role for the West Region of the Municipal Water Contract Operations business. The candidate will manage and execute the company’s project development efforts in the water, wastewater and utility business. Main responsibilities will include supporting sales objectives and developing new business opportunities across the diverse region which includes  Arizona, California, Colorado, Montana, New Mexico, Nevada, Utah, Oregon, Washington, Wyoming, Hawaii. The successful candidate will be fluent in proposal development, excellent at client presentations and closing transactions effectively, and interested in leveraging a team in the region to achieve the Region’s growth strategy and vision.

 

Primary Duties/Responsibilities:

  • Excellent Customer Service: Interprets customer requirements and determines which products best meet those requirements. Makes presentations to target customers to inform, persuade, educate and close business. Leads negotiation with the customer including preparation of agreements and possible structuring of financing solutions.

  • RFP’s (Request for Proposal) and RFQ’s (Request for Quotation) for New Business Development: Manages and participates in proposal preparation, pricing and presents to customers. Conducts proposal meetings, assigns tasks and sets deadlines, tracks progress, communicates and compiles information from involved departments and ensures that customer requirements and deadlines are met.

  • Sales: Supports the Sales group in the planning and preparation of sales presentations for existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and executing in-depth selling in all accounts.

  • Account Management: Works closely with Account Management teams, keeping them apprised of customer needs and any deviations. Maintains current business development database. Prepares monthly reports and internal memos efficiently, communicates and outlines opportunities, takes corrective actions to resolve issues before they become problems and to assists with forecasting.

  • Workflow optimization: Automates processes where possible and ensures that historical data can be recaptured and utilized for future proposals where appropriate..

  • Internal Partnership and Cross-functional Collaboration: Partners with other members in the Veolia team including operations, finance, legal, insurance, risk management, etc., coordinating involvement from technical staff and upper-level management including contact with the customer where necessary

  • Municipal Water Industry: Keeps abreast of new products, specifications, and industry trends, competitor strengths and weaknesses and communicates new information to colleagues. Attends industry-sponsored trade shows and seminars. Communicates potential opportunities to other Veolia locations and business units.

Work Environment:

  • Heavy travel schedule (50%+ of time, more if based in home office) to customer office locations and corporate centers.

Qualifications

Education/Experience/Background:

  • Bachelor’s Degree in a related field or equivalent commercial experience. Technical undergraduate combined with MPA or MBA is ideal.

  • Experience in performance contracting, utility management, capital project management, project finance and/or public administration background is desirable; proficiency with various models of public-private-partnerships involving funding is necessary, including: grants, low interest loan funds, bonding, concessions, DBFO/BOT and others. 

  • 10+ years of progressive business development experience in municipal contracting with a proven track record and demonstrated aptitude with complex business transactions, pricing and project finance, financial models and spreadsheets. Demonstrates effective proposal writing.

  • 5+ years of supervisory experience in a project development or management situation. This should include work in directing remote staff, training and motivation.

  • Experience with corporate risk management processes.

  • Ability to present to senior management.

Knowledge/Skills/Abilities:

  • Ability to review, comprehend and negotiate complex legal contracts (with Attorney support).
  • Acquires in reasonable time; in depth knowledge of company's service offering, inter-relationship with other divisions in the Veolia Group, knowledge of markets, current market share within market, competition and strategy to develop new market concepts.
  • Demonstrates a strong ability to customize an offering around a customer’s needs and drivers, and to develop creative structures for such customized offerings.
  • Ability to develop the partnering opportunities required to successfully win business.
  • Demonstrated understanding of internal economic factors (cost, margins, profit impact of decisions) and external economic factors affecting assignment areas. Knowledge of the various funding sources and structures for infrastructure projects.
  • Demonstrates effective project planning and organizational skills and effective use of time and resources to accomplish work and ability to meet deadlines.
  • Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications, reports and presentations for management, clients and the general public.
  • Demonstrates a high level of interpersonal, verbal, persuasion, presentation, and relationship/team building skills in order to effectively communicate with all levels of internal and external contacts. Proven ability to negotiate with high-level government and industry representatives.
  • Ability to modify communication and presentation style in order to relate to a variety of people and personalities.
  • Must be proficient in the use of word processing, spreadsheet, and presentation software.
  • Demonstrated commitment to compliance with applicable laws and regulations, the Company’s Code of Business Conduct and other Company policies and procedures.
  • Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.

Required Certification/Licenses/Training:

  • Must have a valid driver's license with a safe driving record if operating company vehicles.

Physical Requirements:

  • Amount of time spent – Standing 25%, Sitting 65%, Walking 10%.
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Is occasionally required to stoop, kneel, or crouch and enter confined spaces.
  • May be required to use stairs. ladders, catwalks and supports at heights of 50 feet above the ground.
  • May occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires close visual observation to detect process non-conformance and machine malfunction.

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

What You Should Know About VP Business Development - Municipal Water & Wastewater, Veolia Environnement SA

Are you ready to take your career to new heights as the VP of Business Development at Veolia North America? Situated in the vibrant Greater Phoenix Area, you'll step into a pivotal role shaping the future of municipal water and wastewater services. At Veolia, we pride ourselves on offering a full spectrum of water, waste, and energy management services, and we're looking for an innovative leader to join our dynamic team. In this role, you'll be responsible for driving project development efforts across various states, fostering new business opportunities while collaborating with key stakeholders. Your expertise in proposal development and client presentations will be vital as you interpret customer needs and negotiate successful agreements. Be prepared to embrace a heavy travel schedule—over 50%—as you meet clients and expand our market reach. We're seeking someone with a solid background in municipal contracting, ideally with over 10 years of business development experience. Strong interpersonal skills will allow you to build relationships and effectively communicate with diverse teams and clients. If you're passionate about making a positive impact in the water industry and have the vision to align with our growth strategy, we want to hear from you. Veolia North America offers a competitive benefits package, including health insurance and a 401(k) plan, ensuring you have the support you need as you thrive in this challenging yet rewarding role.

Frequently Asked Questions (FAQs) for VP Business Development - Municipal Water & Wastewater Role at Veolia Environnement SA
What qualifications are required for the VP Business Development position at Veolia North America?

To be considered for the VP of Business Development role at Veolia North America, candidates should possess a Bachelor's degree in a relevant field or equivalent commercial experience. Ideally, candidates will have 10+ years of progressive business development experience in municipal contracting, showcasing a proven track record of managing complex business transactions. Additionally, supervisory experience and familiarity with public-private partnerships are crucial.

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What are the primary responsibilities of a VP Business Development at Veolia North America?

As the VP of Business Development at Veolia North America, you will manage project development efforts in the municipal water sector, focusing on fostering client relationships and executing sales objectives. Key responsibilities include preparing and presenting proposals, leading negotiations, optimizing workflows, and collaborating with internal teams to align resources effectively to meet customer needs.

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How much travel is expected for the VP Business Development role at Veolia North America?

The VP Business Development position at Veolia North America entails a significant travel commitment, with over 50% of the time spent visiting customer office locations and corporate centers. This travel allows you to engage with stakeholders directly and understand their specific needs better, essential for achieving business development goals.

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What skills are essential for success as a VP of Business Development at Veolia North America?

Successful candidates for the VP Business Development role at Veolia North America will demonstrate strong interpersonal and communication skills, along with the ability to build relationships and customize offerings based on client needs. Additionally, proficiency in proposal writing, negotiation, and understanding funding models for infrastructure projects is vital to excel in this position.

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What kind of work environment can a VP of Business Development expect at Veolia North America?

The work environment for the VP Business Development role at Veolia North America is dynamic and collaborative, requiring engagement across various teams and departments. Candidates should also be prepared for a fast-paced atmosphere that includes substantial travel to meet client demands and ensure seamless execution of business strategies.

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Common Interview Questions for VP Business Development - Municipal Water & Wastewater
Can you describe your approach to developing new business opportunities in the water industry?

When developing new business opportunities in the water industry, I focus on understanding customer needs and building long-term relationships. This involves a consultative approach where I listen to client concerns, assess their requirements, and tailor our services to provide optimal solutions. Regular market analysis and networking also play a crucial role in identifying potential projects.

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How do you handle objections from potential customers during the sales process?

Handling objections requires a proactive listening strategy. I actively engage with the customer to understand their concerns fully, address each objection with relevant data or case studies, and reposition our value proposition to align with their goals. My priority is to see objections as opportunities for further discussion and clarification.

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What strategies do you use to lead successful team collaborations?

Successful team collaboration relies on clear communication, defined roles, and shared objectives. I facilitate regular meetings to ensure every team member is aligned and feels empowered to share insights. Furthermore, encouraging an open-door policy where feedback is welcomed helps to strengthen teamwork and drive collective success.

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How do you prioritize business development tasks in a complex project environment?

Prioritizing tasks in a complex environment starts with identifying key objectives and deadlines. I utilize project management tools to divide projects into manageable tasks, delegating responsibilities to team members based on their strengths. Regular check-ins help to adjust priorities based on evolving project needs and emerging opportunities.

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Describe your experience with proposal development for municipal contracts.

I have extensive experience in proposal development for municipal contracts, which includes researching project specifications, collaborating with technical teams, and crafting compelling narratives that highlight our strengths. I focus on aligning our proposals with municipal goals while ensuring compliance with all regulatory frameworks, which increases our chances of success.

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What role does customer feedback play in your business development strategy?

Customer feedback is invaluable in shaping my business development strategy. I actively solicit feedback through surveys and discussions to understand client satisfaction, which informs our service offerings and strategic decisions. By acknowledging and implementing client suggestions, we foster trust and encourage repeat business.

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How do you ensure compliance with industry regulations in your business dealings?

Ensuring compliance with industry regulations involves staying informed of current laws and best practices. I collaborate closely with our legal and compliance teams to review contracts and business procedures. Ongoing training and communication within the team are also vital to maintain compliance and uphold our company's integrity.

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Can you provide an example of a successful negotiation you have led?

In a recent negotiation with a municipal client, I emphasized creating a win-win scenario by presenting customized solutions that addressed their budget constraints while ensuring quality service delivery. By navigating through discussions and proactively proposing flexible financing options, we successfully secured a multi-year contract that boosted our regional presence.

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What tools or software do you utilize for project management and business development?

I rely on various tools such as CRM software for tracking leads and communications, project management platforms for task delegation, and data analytics tools to assess market trends. Utilizing technology enhances efficiency, supports strategic planning, and enables better reporting for stakeholders.

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How do you stay updated on industry trends and competitor activities?

Staying updated involves a mix of attending industry conferences, subscribing to professional journals, and engaging in network discussions with peers. I also analyze competitor offerings to identify gaps in the market, which allows me to innovate and position our services effectively against competition.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, on-site
DATE POSTED
January 14, 2025

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