Maintenance Technician - job 1 of 6

As a Maintenance Technician at Village Green, your primary responsibilities will involve the timely completion of work orders and special projects, addressing service requests, and handling on-call emergencies. Additionally, you'll assist in the maintenance and repair of HVAC systems, demonstrating your proficiency in diagnosing electrical and mechanical faults, and ensuring all systems remain clean and functional.

To qualify for the Maintenance Technician position at Village Green, candidates should ideally have experience in the hotel industry or multifamily housing. A strong background in plumbing, electrical work, appliances, and painting is essential. Customer service skills are vital, and bilingual abilities are a plus. Certifications or licenses in plumbing and contracting are also advantageous.

While prior experience in the hotel industry or multifamily housing is preferred for the Maintenance Technician role at Village Green, it is not strictly required. We value enthusiasm and a willingness to learn, so dedicated individuals with relevant skills and a strong work ethic are encouraged to apply.

Village Green offers an outstanding benefits package to its Maintenance Technicians, which includes health, vision, and dental plans, a competitive salary with bonus opportunities, and a 401k plan with company matching. We believe in rewarding hard work and dedication with comprehensive support for our employees’ well-being.

The work environment for Maintenance Technicians at Village Green is collaborative and supportive. As a Maintenance Technician, you'll work alongside a dedicated team in a drug-free workplace that values diversity and encourages all candidates to apply, regardless of their background. Teamwork and effective communication are key components of daily operations.

When answering this question, focus on a specific instance where you demonstrated problem-solving skills or efficiency while under time constraints. Highlight the steps you took to assess the issue, resolve it, and the positive feedback you received afterward.

Explain your methodical approach to diagnosing HVAC mechanical faults, detailing how you assess the system, identify symptoms, and use troubleshooting techniques. Share any relevant tools or techniques you rely on to ensure thorough assessments.

Discuss your ability to evaluate the urgency of each request, considering factors like safety and resident impact. Emphasize your skills in time management and how you communicate with team members or property managers to ensure timely resolutions.

Share specific examples of plumbing repairs you've completed, emphasizing any complex issues you tackled. Highlight the knowledge you have regarding plumbing systems and any relevant certifications that bolster your credibility.

Provide an example of a challenging interaction with a resident and how you utilized your customer service skills to resolve the situation. Emphasize the importance of empathy, communication, and crafting constructive solutions.

Detail your familiarity with both common and complex electrical systems. Provide examples of tasks you've completed, such as troubleshooting or repairing issues, and emphasize safety standards you follow in such situations.

Illustrate your teamwork skills by referencing a specific project where collaboration was key. Discuss your role, how you communicated with your team, and the project's outcome, emphasizing the power of teamwork in achieving results.

Discuss the various methods you use to stay informed, such as attending workshops, participating in online forums, or following industry publications. Emphasize your commitment to continuous improvement in your maintenance skills.

Describe your understanding of safety protocols, including PPE use, proper tool handling, and following local regulations. Share an example of how you implement these protocols in your daily work to ensure both your safety and that of others.

Articulate your enthusiasm for the position at Village Green, highlighting the company values that resonate with you. Emphasize how your skills align with the Maintenance Technician role and your desire to contribute positively to the team.