Director, Channel Partner Enablement - job 1 of 20

The Director, Channel Partner Enablement at Visa is responsible for creating and implementing a comprehensive enablement framework to grow VAS channel partnerships globally. This role entails driving the programmatic setup of the global channel partnerships function, supporting the development of a VAS-wide strategy, engaging with various stakeholders to identify and resolve barriers to selling, and designing tools and processes to streamline channel partnerships.

For the Director, Channel Partner Enablement role at Visa, candidates should possess strong program design, management, and change management skills. Experience in developing governance models for scalable businesses and designing operational models at scale is crucial. Strong analytical skills and excellent stakeholder engagement abilities are also important to excel in this position.

The Director, Channel Partner Enablement contributes to Visa's growth by accelerating channel opportunities through the design and implementation of enablement tools and playbooks tailored for partners. By identifying key opportunities and addressing barriers, they facilitate smooth operations that optimize the sales process, ultimately driving increased revenue through successful channel partnerships.

Essential skills for success in the Director, Channel Partner Enablement role at Visa include strong program design capabilities, change management expertise, and the ability to build operational models for scaled businesses. Furthermore, strong analytical skills and the ability to engage with various stakeholders effectively are paramount to ensure collaborative efforts towards growth.

A typical workday for the Director, Channel Partner Enablement at Visa includes collaborating with cross-functional teams, conducting market analyses to identify growth opportunities, designing enablement frameworks, and addressing partner challenges. The director might also spend time building relationships with stakeholders, overseeing the development of sales tools, and ensuring alignment with Visa's global strategy.

In responding to this question, discuss specific instances where you've successfully built relationships with different departments such as marketing, sales, or product teams. Highlight your strategies for overcoming barriers and fostering collaboration to achieve common goals.

Here, share your systematic approach to program management. Discuss the steps you take from planning to execution, including timelines, stakeholder involvement, and measurement of success, while using examples from previous experiences to illustrate your process.

Explain your methods for market analysis and opportunity assessment. Focus on analytics tools, competitor research, and stakeholder feedback you leverage to pinpoint growth areas, and provide examples of previous successes you've had in tapping into new opportunities.

Provide an example of a specific change management initiative you've led. Discuss the challenges faced, how you communicated the changes to stakeholders, and the measurable results that were achieved following the implementation.

Discuss any relevant experience you have creating or leading the development of enablement toolkits. Outline what components you believe are crucial in these toolkits and how they support channel partners in achieving sales objectives.

Share your organizational skills and tools. Talk about systems you use, such as project management software, prioritization techniques, and methods to ensure that all partnerships receive the appropriate attention and resources.

Provide a detailed example that illustrates the steps you took to enable a partnership effectively. Describe your approach, the tools and strategies you employed, and the outcomes resulting from that partnership.

Explain your criteria for assessing product readiness for resale. Discuss factors such as market demand, training requirements, and sales support needed, and provide a framework you typically follow for evaluation.

Share your passion for building effective partnerships and driving business growth. Discuss how enabling others and seeing them succeed motivates you, along with any personal or professional experiences that shaped this passion.

Communicate a specific challenge you encountered in a leadership role within channel partnerships. Focus on how you approached the problem, the resources you drew upon, and the eventual resolution that helped strengthen team dynamics.