Director, Channel Partner Enablement - job 15 of 20

The Director of Channel Partner Enablement at Visa is responsible for building a partner enablement framework to empower and grow VAS channel partnerships. This includes driving the setup of the global channel partnerships enablement function, creating a VAS-wide Channel Partner strategy, and engaging with various stakeholders to identify and solve blockers in channel selling.

Candidates should demonstrate strong program design and program management skills, along with experience in change management and building governance models for scalable businesses. Effective stakeholder engagement, strong analytical skills, and the ability to create operational models are also critical for this role.

The ideal candidate will have substantial experience working on a global scale in complex environments, along with a proven track record in channel enablement, sales acceleration, and operational model development. This position requires a well-rounded professional who thrives in a fast-paced, often ambiguous atmosphere.

A typical day involves collaborating with cross-functional teams, designing and building systems to enable channel partnerships, conducting market analysis, and developing key enablement frameworks. The Director will also work closely with stakeholders to support the creation of partner playbooks and other essential resources.

This position operates on a hybrid model, meaning that while some tasks may be completed remotely, there is an expectation of being in the office for a specified number of days, as per your Hiring Manager's guidance.

To build a partner enablement framework effectively, focus on identifying the specific needs of partners, collaborating with key stakeholders to develop tools and resources, and continuously refining approaches based on feedback and market dynamics.

Detail your past program management experiences, emphasizing your ability to design, execute, and iterate on programs that drive partnership success. Discuss specific projects where you managed stakeholder engagement and navigated complex challenges.

Utilize a combination of data analysis and stakeholder interviews to pinpoint obstacles. Engage in open dialogue with partners to understand their challenges and collaboratively design solutions that address these blockers.

Discuss your involvement in developing a strategic framework by analyzing market trends and partner needs, establishing key performance indicators, and ensuring alignment across departments to drive success.

Share a specific instance where you encountered challenges in establishing governance. Highlight the steps you took to address these issues and the outcomes achieved, showcasing problem-solving skills and leadership.

Effective communication is key. Share examples of how you establish rapport with stakeholders, actively listen to their needs, and provide regular updates to ensure alignment and foster collaboration.

Highlight your experience with market analysis, performance metrics, and data-driven decision-making. Discuss tools or methodologies you've employed to derive insights and influence strategy based on your findings.

Detail your process for developing an enablement toolkit, including conducting partner needs assessments, researching best practices, and ensuring resources are accessible and effective in supporting partner growth.

Emphasize the importance of understanding both the market landscape and partner capabilities. Discuss strategies such as ongoing training, feedback loops, and targeted marketing initiatives to drive channel growth.

Share your approach to managing ambiguity, focusing on adaptability, prioritizing tasks, and employing strategic planning to navigate uncertain situations while remaining focused on achieving organizational goals.