Director, Workplace Technology Cloud Engineering - job 10 of 21

The Director of Workplace Technology Cloud Engineering at Visa is primarily responsible for leading a team of cloud engineers and architects to develop and deploy advanced cloud solutions. This includes overseeing projects related to Microsoft 365 and Azure, managing hybrid architectures, ensuring compliance with cybersecurity standards, and facilitating smooth migrations. You will also promote collaboration among teams to align cloud strategies with Visa's goals.

For the Director of Cloud Engineering role at Visa, a strong background in cloud computing, particularly with Microsoft Azure and Microsoft 365, is essential. Candidates should have leadership experience managing technical teams and projects. Familiarity with cybersecurity frameworks, compliance regulations, and automation tools are also crucial. A background in software engineering or a related field is typically expected.

Visa prioritizes data protection and governance by implementing Microsoft Purview solutions to manage and safeguard data across on-premises, multi-cloud, and SaaS environments. The Director of Workplace Technology ensures a robust Cloud Cybersecurity framework, adhering to key regulatory standards like PCI, GDPR, and CCPA, to maintain data integrity and confidentiality.

The Director actively fosters a collaborative environment by guiding teams in setting their Objectives and Key Results (OKRs) and facilitating communication across cross-functional groups such as IT, cybersecurity, and business units. This collaboration is key to aligning cloud strategies with Visa's broader organizational goals, helping to create a unified approach to technology implementation.

Visa is committed to the professional growth of its employees, including the Director of Cloud Engineering. Through mentoring programs, ongoing training in the latest cloud technologies, and opportunities for leadership development, Visa aims to empower its leaders to succeed and innovate, ensuring that they can drive impactful change within the organization and boost their career trajectory.

When discussing your experience with cloud migrations in Azure, emphasize specific projects where you managed migrations, detailing the strategies you used to minimize downtime and ensure data security. Highlight your comfort with tools like BitTitan for tenant migrations, particularly in complex environments such as mergers and acquisitions.

To answer this, discuss your leadership philosophy, focusing on fostering a collaborative environment and empowering team members through mentorship. Mention how you set clear goals, encourage innovation, and prioritize continuous improvement within your teams, ensuring they are aligned with the organization's objectives.

Emphasize the importance of compliance in your role as it relates to governance frameworks. Discuss how you integrate cybersecurity measures in line with regulations such as PCI and GDPR into cloud engineering practices. This shows your understanding of the critical intersection between cloud solutions and regulatory requirements.

Discuss your strategies for architecting solutions that facilitate smooth integration. Highlight your experience with Hybrid environments, mentioning specific technologies like Active Directory Federation Services and Microsoft Entra Connect as part of your approach to maintaining robust communication across platforms.

Share specific challenges you faced, such as managing data integrity during migrations or navigating compliance complexities. Discuss the strategies you employed to address these challenges, such as implementing robust testing protocols or collaborating closely with stakeholders, illustrating your problem-solving capabilities.

Highlight your experience using automation tools to enhance operational efficiency in cloud environments. Discuss specific AI platforms you've worked with and how they contributed to improved productivity, showcasing your ability to leverage technology to streamline processes.

Discuss the importance of maintaining clear and collaborative communication with vendors to ensure that the services you receive align with Visa's objectives. Highlight your negotiation skills and how you leverage these relationships to enhance cloud service delivery and performance.

Emphasize the importance of continuous learning and adaptation in the fast-evolving tech landscape. Discuss how you engage in professional development, attend industry conferences, or join relevant groups to stay updated on new trends and technologies, which can significantly benefit your role at Visa.

Talk about the KPIs and metrics you track to evaluate project success, including elements like system performance, user satisfaction, and ROI. Emphasize the importance of collecting stakeholder feedback and using it for continuous improvement in future projects.

Discuss your multi-layered approach to cybersecurity, which includes implementing best practices for data governance, engaging in regular audit activities, and ensuring compliance with relevant industry standards. Highlight how you empower your team to prioritize security in every phase of cloud solution deployment.