Engineering Manager (Sr SWE Manager) - job 2 of 3

The Engineering Manager (Sr SWE Manager) at Visa is responsible for leading a collections expansion team, overseeing technical delivery, mentoring engineers, and managing contract teams. Additionally, this role involves contributing to system architecture and improving technical capabilities within the Money Movement Solutions group.

To qualify for the Engineering Manager position at Visa, candidates should possess a Bachelor's degree in Computer Science or a relevant field, alongside 2+ years of experience in engineering management or as a tech lead. A background in the financial domain and familiarity with agile processes, Java microservices, and event-based architectures is beneficial.

Ideal candidates for the Engineering Manager position at Visa should have strong SQL knowledge, experience in building applications that utilize Kubernetes, and familiarity with DevOps environments. Additionally, expertise in event-driven architectures and streaming solutions, particularly using Kafka, would be highly valued.

An Engineering Manager at Visa should exhibit a genuine interest in the intersection of finance and technology, have excellent stakeholder management skills, and a self-starter attitude. They should also possess strong communication skills and the ability to effectively influence cross-functional teams.

Yes, the Engineering Manager position at Visa is remote, allowing for flexible work arrangements. However, candidates may occasionally be required to attend Visa office meetings with scheduled notice.

In managing an engineering team like at Visa, prioritize tasks based on project urgency, alignment with strategic goals, and team capacity. Communicate openly with your team to understand their workloads and involve them in the prioritization process, ensuring transparency and collaboration.

When discussing your experience with agile methodologies, mention specific frameworks you’ve implemented, such as Scrum or Kanban. Highlight how these approaches have improved team productivity and project delivery times, supporting your points with examples of challenges faced and lessons learned.

Fostering team collaboration can be achieved by promoting open communication, organizing regular team-building activities, and encouraging knowledge sharing. As an Engineering Manager at Visa, implementing tools for collaborative work, like version control systems and project management software, can also enhance teamwork.

When handling conflicts in a team setting, it’s essential to address issues promptly and facilitate a dialogue between involved parties. Encourage openness and provide a neutral space for them to express concerns. As the Engineering Manager, it’s your responsibility to mediate and find a solution that aligns with Visa’s collaborative values.

In your answer, detail your hands-on experience with microservices architecture, including the tools and technologies you’ve used. Discuss challenges faced during implementation, how these were overcome, and the benefits gained, specifically mentioning how they align with Visa's objectives for scalable and reliable payment solutions.

Mentorship is crucial in my management style. I believe in empowering each engineer on my team to grow professionally while fostering a culture of learning and feedback. At Visa, I would prioritize one-on-one sessions to identify growth areas, set goals, and facilitate skill development within our technical landscape.

Ensuring quality involves implementing rigorous testing protocols and continuous integration practices. As an Engineering Manager at Visa, I would advocate for a strong automated testing culture alongside code reviews to maintain high standards in software development and delivery.

Share a compelling story about a project, detailing your leadership role, objectives, challenges, and how your team overcame them. Emphasize the outcomes achieved, such as improved efficiency or user satisfaction, linking these results to Visa’s mission of providing secure and innovative payment solutions.

One of the most crucial skills for an Engineering Manager is effective communication. It's vital to convey technical concepts clearly to both engineers and stakeholders, ensuring everyone is aligned. This facilitates collaboration, mitigates misunderstandings, and drives project success within Visa's diverse teams.

Approach innovation by fostering an environment where team members feel encouraged to explore new ideas. Implement regular brainstorming sessions and allocate time for research and development to inspire creativity. Relate this back to Visa, emphasizing how innovation can drive improved financial technologies and customer experiences.