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Manager - Product Operations - job 9 of 19

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We are seeking a dynamic Product Operations Manager to lead Go-To-Market (GTM) product initiatives. This role will focus on product enablement, managing cross-functional messaging and documentation around product enhancements and value proposition and collaborating with product marketing to develop and execute on GTM plans. This is a highly visible role which requires exceptional verbal/written communications skills and flexibility in acting as the central hub between Product and other organizations including Marketing, Sales, Solutioning and Client Services.

Requirements:

Create a value proposition canvas to align customer needs with our offerings, while ensuring that we have a continuous feedback loop with Sales and Marketing around understanding client needs, behaviors and experiences through observation, feedback, and analysis.
Serve as a bridge between Product and client facing teams to equip them with the necessary product knowledge to effectively position and sell our product offerings.
Test product collateral usability with regional client facing teams and refine messaging appropriately based on feedback in partnership with Product Marketing.
Develop a systematic path to share customer feedback with Product Leaders gathered through a series of interviews, client council forums and focus groups to inform strategic product decisions.
Lead the charge in creating a robust communications plan for the broader Visa Direct Product organization ensuring the organization is abreast about the latest strategic objectives, product launches and updates while reinforcing product culture, team identify and mission.
On the external communication and messaging front, actively manage external product roadmap communications in partnership with Sales and Marketing.
Partner with cross functional teams to provide support during new product launches, ensuring that Product Marketing, Solutioning and Sales input into product planning and executive reporting and interface with sales, product marketing and client services.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About Manager - Product Operations, Visa

Are you ready to take your career to the next level? At our company, we are on the lookout for a talented Manager - Product Operations to join our growing team in San Francisco. In this pivotal role, you will lead Go-To-Market (GTM) product initiatives with a focus on product enablement. This exciting opportunity allows you to actively manage cross-functional messaging and documentation about our product enhancements and value proposition. You'll work closely with product marketing to create and execute effective GTM plans, making a significant impact on our organization. As the central hub between Product, Marketing, Sales, Solutioning, and Client Services, you'll leverage your exceptional verbal and written communication skills to ensure seamless collaboration. In your day-to-day, you'll develop a value proposition canvas that connects our offerings to customer needs while fostering a continuous feedback loop with Sales and Marketing. By serving as a bridge between Product and client-facing teams, you'll equip them with the vital product knowledge they need to effectively position and sell our offerings. You'll also collaborate with various teams to test usability of product collateral and refine messaging based on valuable feedback. This role is about more than just executing tasks; it's your chance to lead the charge in crafting communication plans that keep our entire organization informed and engaged. If you're a passionate individual with an eye for detail, ready for a hybrid position that lets you thrive both in the office and remotely, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Manager - Product Operations Role at Visa

What are the main responsibilities of a Manager - Product Operations at our company?

The Manager - Product Operations is essential in driving Go-To-Market initiatives while managing key processes such as product enablement, communication, and collaboration across departments, including Marketing, Sales, and Client Services. This role involves creating a value proposition canvas, testing product collateral usability, and ensuring a systematic approach to customer feedback. It's about being the central hub that aligns various teams to ensure product success.