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Manager, Social Creative - job 13 of 19

The Manager, Social Creative is part of the Global Content Strategy, Development & Distribution team. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

 

This individual will combine a design background with deep understanding of social formats and creative storytelling to develop social-first content that aligns with brand and business objectives. This person should have passion and experience in:

  • Concepting and designing “made for social” creative assets for priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Designing social posts across a wide range of creative styles– from photography to social graphics to in-platform formats (ex: Instagram Stories) – that grab attention in crowded social moments.

  • Partnering with Social Creatives and Social Strategists to dream up and design reactive and always-on content at the intersection of on-trend and on-brand.

  • Moving from initial concept to published content at the speed of social for both high-budget and quick-turn projects.

  • Using knowledge of the creator and content landscape – particularly across Sports, Music, and Travel – to design social assets for maximum engagement and relevance.

 

Essential Functions:

  • Design and concept social content that breaks through on priority platforms, including TikTok, Instagram, YouTube, and X.

  • Develop social assets with compelling storylines and clear visual hooks that align with best practices and trends.

  • Design thumbnail images and write titles/descriptions that command attention.

  • Set and model high creative standards, leading through example and inspiring partnership and learning across cross-functional and regional teams.

  • Combine content creation best practices, social platform nuances, and cultural trends into strategic recommendations and creative territories.

  • Partner with a team of Creative, Strategy, Editorial, and Community specialists to translate priority brand campaigns and sponsorships into social-first experiences and extensions.

  • Mine, track, and identify trends from the Visa community that can inform future strategies, franchises and campaigns.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Social Creative, Visa

As the Manager, Social Creative at Visa, located in the vibrant city of San Francisco, you'll become an integral part of our Global Content Strategy, Development & Distribution team. This role is all about harnessing your design expertise and thorough understanding of social formats to craft incredible social-first content that resonates with our brand's voice and business goals. You'll be diving into the exciting world of social media, creating amazing assets tailored for top platforms like TikTok, Instagram, YouTube, and X. Your tasks will range from conceptualizing and designing eye-catching creative pieces to collaborating with Social Creatives and Strategists in dreaming up reactive, timely content that stays on-trend. Your deep understanding of the creator landscape—especially regarding Sports, Music, and Travel—will help you design assets that spark engagement and relevance. In this fast-paced environment, you’ll navigate from initial concept to published content quickly, ensuring all deliverables meet the highest creative standards. You’ll set a benchmark for quality, inspiring your cross-functional and regional teams while translating brand campaigns into captivating social experiences. Plus, with a dynamic blend of innovation and strategy, you’ll track community trends to influence our future content strategies. If you thrive in a hybrid work model and have a passion for crafting content that truly makes an impact, this role could be the perfect match for you at Visa!

Frequently Asked Questions (FAQs) for Manager, Social Creative Role at Visa
What are the responsibilities of the Manager, Social Creative at Visa?

The Manager, Social Creative at Visa is responsible for crafting compelling social content that aligns with brand objectives. This includes designing social assets for platforms like TikTok, Instagram, YouTube, and X, and developing engaging storylines. The role also involves collaborating with Social Creatives and Strategists to create on-trend content while setting high creative standards across cross-functional teams.

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What qualifications are required for the Manager, Social Creative position at Visa?

To excel as a Manager, Social Creative at Visa, candidates should possess a strong design background along with experience in creating social content. Familiarity with social media trends and best practices, especially in sectors like Sports, Music, and Travel, is essential. A demonstrated ability to conceptualize and execute high-quality social assets quickly will also be a key qualification.

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How does the Manager, Social Creative contribute to brand campaigns at Visa?

In the role of Manager, Social Creative at Visa, you will partner with various teams to transform key brand campaigns into social-first experiences. You'll take on the challenge of mining trends and insights from the Visa community, enabling you to develop strategies that enhance campaign reach and engagement on priority social platforms.

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What type of content will the Manager, Social Creative be designing at Visa?

The Manager, Social Creative at Visa will create a wide range of content, including social posts, thumbnail images, and titles/descriptions for various platforms. The focus will be on 'made for social' assets that capture attention through photography, social graphics, and in-platform formats like Instagram Stories, all designed to maximize engagement.

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What is the work environment like for the Manager, Social Creative at Visa?

The work environment for the Manager, Social Creative at Visa is hybrid, with a mix of in-office and remote workdays. This flexibility allows for collaboration with teams while also fostering independence in your creative process. Regular communication and teamwork will be essential to ensure the successful development and distribution of social content.

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Common Interview Questions for Manager, Social Creative
Can you describe your experience in designing content for social media platforms?

When addressing your experience in designing content for social media platforms, highlight specific projects where you've successfully crafted tailored content for platforms like TikTok, Instagram, or YouTube. Discuss your creative process, the types of assets you've developed, and how you measure their impact.

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How do you stay current with social media trends and best practices?

To effectively stay up-to-date with social media trends, explain the various resources you use, such as industry blogs, social media analytics tools, and following relevant influencers. Showcase your proactive approach to continuously learning and adapting your strategies based on current trends.

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How would you approach creating timely and relevant content for Visa?

In approaching timely and relevant content for Visa, emphasize your method for monitoring real-time trends, utilizing tools to track audience engagement. Describe how you would brainstorm ideas in collaboration with teams and implement quick-turn projects without compromising quality.

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What strategies do you use for collaborating with cross-functional teams?

Discuss the importance of communication and project management tools in your collaboration strategy. Share examples of how you’ve successfully worked with various departments, such as creatives, strategists, and community managers, to achieve project goals, ensuring everyone is aligned and motivated.

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Can you provide an example of a social campaign you designed that succeeded?

Share a specific example of a social campaign where you designed content that led to increased engagement or brand awareness. Discuss your initial concept, the execution process, and the measurable results that demonstrate the campaign's success, showcasing your ability to create impactful social assets.

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How do you define success for social media content?

Success for social media content can be defined through various metrics such as engagement rate, shares, comments, and overall reach. Explain how you evaluate each campaign's performance against these metrics and how such reflections inform future content strategies.

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What role does data play in your creative process?

Discuss how data informs your creative process by helping you better understand your audience and informing your design choices. Explain how you leverage insights and analytics to refine your content, optimizing it for maximum engagement on platforms like TikTok and Instagram.

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How do you balance creativity with brand guidelines?

Illustrate your approach to balancing creativity with brand guidelines by explaining your process of understanding brand values while still innovatively crafting content. Give examples of how you successfully integrated brand voice into various creative projects.

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What platforms do you think are most effective for Visa's marketing goals, and why?

Research the platforms where Visa's target audience spends their time actively engaged. Compare these platforms based on user demographics, engagement levels, and types of content that perform well. Provide logical reasoning for your choices, demonstrating a clear understanding of brand marketing strategies.

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What is your experience in using content management tools for social campaigns?

Highlight your experience with content management tools, explaining how you use them to streamline content planning, scheduling, and analytics. Discuss specific tools you've utilized, their features, and how they helped enhance your efficiency and effectiveness in executing social campaigns.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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