Network Expansion Manager - job 2 of 2

As a Network Expansion Manager at Visa, you will be responsible for expanding the Money Movement Solutions (MMS) capabilities throughout Europe. Your role hinges on engaging with various financial institutions and clients, addressing their unique business needs and ensuring the successful adoption of Visa's innovative payment technologies. This includes overseeing product specifications, driving customer enablement, and maintaining high performance metrics for Visa Direct and associated services.

To qualify for the Network Expansion Manager position at Visa, candidates should possess significant experience in the payments sector, particularly within European markets. Essential qualifications include excellent analytical and problem-solving skills, familiarity with business intelligence tools like Tableau or Power BI, and experience in program/product management. A solid understanding of payment schemes such as ACH and RTP, along with knowledge of card performance drivers, is also crucial.

The Network Expansion Manager plays a vital role in driving Visa's growth by expanding the Money Movement Solutions across Europe. This role focuses on engaging with issuers and financial clients, developing tailored implementation plans, and enhancing the overall acceptance and enablement of Visa Direct services. By connecting with key stakeholders and adapting to market needs, you’ll help ensure Visa remains a leader in innovative payment solutions.

The working culture for a Network Expansion Manager at Visa is dynamic and collaborative, fostering a start-up mindset within a well-established global organization. You will have the opportunity to work alongside diverse teams and engage with various stakeholders, enabling you to learn and grow while contributing to Visa’s mission. The hybrid work model promotes flexibility, allowing you to balance office work with remote engagement.

Success as a Network Expansion Manager at Visa hinges on a unique blend of technical expertise, strategic thinking, and excellent interpersonal skills. Strong analytical capabilities, problem-solving skills focused on outcomes, and an understanding of the payments landscape are essential. Additionally, having influential communication skills will enable you to effectively engage with clients and help drive the vision of Visa's Money Movement Solutions across Europe.

In expanding Visa's Money Movement Solutions in Europe, I would begin with a thorough market analysis to identify key opportunities and challenges. Then, I would engage with issuers and clients to understand their specific needs and pain points, tailoring our solutions accordingly. Collaborating closely with internal teams would also be essential to ensure alignment and maximize Visa’s value proposition.

Certainly! I have significant experience working with various payment processing technologies, including ACH and RTP, and I’ve been involved in deploying real-time payment solutions. My focus has been on understanding the intricacies of each technology to better support clients and ensure seamless integration into existing systems, ultimately driving user adoption.

Influencing stakeholders effectively starts with active listening and understanding their perspectives. I would provide data-driven insights and demonstrate how Visa’s solutions align with their goals. By building rapport and trust, I can engage stakeholders in meaningful dialogues, ensuring that their concerns are addressed and that they see the mutual benefits of our collaboration.

In a previous role, I managed a challenging client relationship where expectations were misaligned. I initiated a series of collaborative meetings to clarify goals and establish a tailored roadmap for implementation. By fostering communication and transparency, I was able to restore the client’s confidence and ensure a successful project rollout.

When assessing product performance, I prioritize metrics such as transaction volumes, acceptance rates, and compliance measurements. Additionally, data quality and user engagement metrics provide insight into how well the product meets client expectations. Regularly analyzing these metrics allows for evolving strategies aimed at continuous improvement.

If a client raises a performance issue, I would handle it promptly by first acknowledging their concerns. I would then investigate the root cause, collaborating with relevant internal teams. Communication is key—keeping the client informed throughout the process is essential. Once a solution is identified, I would ensure a clear implementation plan and follow up to confirm satisfaction.

Visa's offerings stand out due to our emphasis on security, innovation, and scalability. Our extensive network enables seamless cross-border capabilities and real-time solutions that cater to diverse client needs. Furthermore, our commitment to enhancing user experiences through technological advancements is a key differentiator that attracts clients to our services.

I consistently approach product enhancements with a strategic mindset, focusing on market trends, user feedback, and competitive analysis. By aligning enhancements with both client needs and overarching business goals, I ensure that product developments not only address immediate concerns but also position Visa for long-term success in the marketplace.

I have a solid understanding of various regulatory requirements affecting payment products, including those related to data protection, financial compliance, and anti-money laundering. Staying updated on these regulations allows me to proactively address compliance issues and adapt strategies to ensure that Visa’s offerings remain competitive and legally sound.

I'm particularly drawn to Visa's mission of connecting the world through innovative payment solutions. The opportunity to work with cutting-edge technologies that have a tangible impact on global commerce excites me. Additionally, Visa's commitment to a diverse and inclusive culture resonates with my values, making it an appealing place to contribute my expertise.