PayOps Analyst - job 12 of 19
The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.
The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.
What we expect of you, day to day.
Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Average salary estimate
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As a PayOps Analyst at Visa Payments Ltd in vibrant Miami, you will play a key role in ensuring the seamless execution of payment processes and effective liquidity management. Your day-to-day responsibilities will include approving payments such as Faster Payments and International Payments, all while maintaining strict adherence to established cut-off times. This vital position involves not only handling the approval of incoming liquidity but also assisting the team with general investigations related to payment exceptions, including rejections and returns. You will be the go-to person for resolving these issues, liaising effectively with our network of partners through various communication channels to minimize any potential impacts on service. By developing a deep understanding of our payments platform and collaborating with internal teams such as compliance and customer support, you will contribute to optimizing our overall operations. This hybrid role offers flexibility, with specific days in the office to be confirmed by your hiring manager. If you enjoy a dynamic and supportive team environment where innovation is encouraged, and you’re ready to tackle exciting challenges in payment operations, then look no further than joining Visa Payments Ltd as a PayOps Analyst.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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