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People Advisor, Manager - job 7 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

If you're passionate about people and poised to make a real difference, then the role of People Advisor, Manager at Visa in Austin is calling your name! This opportunity sits at the heart of Visa's Global People Advisors team, where you'll help shape the company’s approach to workforce development and enhance employee experiences. As a generalist with a talent for empathy, you'll be providing top-notch consultative services to People Leaders throughout the organization. From coaching on talent development strategies to guiding them through the annual compensation review process, your expertise will be invaluable! Your role goes beyond merely advising; you'll be a catalyst for fostering strong leadership qualities aligned with Visa’s Leadership Principles. An essential part of your day will involve partnering with various Centers of Excellence to roll out innovative people initiatives that drive results. You'll also drill down into analytics to inform business decisions and ensure a smooth operational flow. Managing conflicts and resolving workplace issues will come naturally to you as you work on enhancing communication between employees and managers. This hybrid role promises a dynamic work environment where your efforts will directly impact Visa’s people journey. If you're eager to drive change and elevate the experience of people leaders while collaborating with a talented team, then this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the main responsibilities of a People Advisor, Manager at Visa?

As a People Advisor, Manager at Visa, your key responsibilities include coaching and guiding People Leaders on various talent management processes, facilitating effective team management, and resolving workplace conflicts. You'll also provide consultative support during the annual compensation review, employee engagement initiatives, and performance management cycles, ensuring leaders are well-equipped to foster a positive work environment.

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What qualifications are required for the People Advisor, Manager position at Visa?

Visa's People Advisor, Manager position typically requires a strong background in human resources or a related field, with experience in talent development, coaching, and conflict resolution. A keen analytical mindset to interpret data for informed decision-making is crucial. Leadership abilities aligned with Visa's Leadership Principles and a commitment to enhancing employee relationships are also essential for success in this role.

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What does a typical day look like for a People Advisor, Manager at Visa?

A typical day as a People Advisor, Manager at Visa involves engaging with People Leaders to provide support on their individual management challenges. You might run workshops to promote best practices in talent development or analyze data to influence business decisions. Each day will be different, but your focus will always be on improving the employee experience and ensuring leaders have the tools they need to be successful.

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How does the People Advisor, Manager role contribute to Visa’s people agenda?

The People Advisor, Manager role is critical in shaping Visa's people agenda as it involves providing advisory services that directly impact employee management and engagement. By coaching leaders and supporting the roll-out of impactful people initiatives, you'll help promote a culture of excellence and support the transformation of Visa’s People Team to meet evolving organizational needs.

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Is the People Advisor, Manager position at Visa a remote or hybrid role?

The People Advisor, Manager position at Visa is a hybrid role, which means you'll have a mix of in-office and remote workdays. The exact expectations regarding in-office days will be confirmed by your hiring manager, offering flexibility while still allowing you to engage closely with your team and stakeholders.

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Common Interview Questions for People Advisor, Manager
Can you describe your coaching style as a People Advisor, Manager?

When addressing my coaching style, I emphasize a collaborative and empathetic approach. I believe in listening first to understand the challenges People Leaders face, and then guiding them through proven strategies to enhance their management skills and decision-making processes.

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How do you manage conflict resolution in a team?

My approach to conflict resolution is to first identify the root cause of the conflict through open dialogue. I promote transparency and encourage team members to express their viewpoints, allowing me to mediate and find mutually beneficial solutions that foster a healthier team dynamic.

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What experience do you have with data analytics in HR decision-making?

I have extensive experience in utilizing data analytics to drive HR decisions. By analyzing trends in employee engagement and performance metrics, I can provide actionable insights that support leadership in making informed decisions about talent management and organizational development.

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How do you stay updated on HR best practices and legal requirements?

Staying updated on HR best practices and legal requirements is crucial. I regularly attend industry workshops and webinars, participate in professional networks, and follow thought leaders in HR to ensure my knowledge is current and comprehensive, which ultimately benefits the organization.

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Describe a time you successfully improved employee engagement?

In a previous role, I initiated a feedback survey to gauge employee satisfaction and engagement levels. Based on the results, I collaborated with leadership to implement a recognition program that acknowledged outstanding contributions, which led to a significant increase in employee morale and engagement scores.

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How do you handle feedback from employees about management?

I believe that constructive feedback is essential for growth. When I receive feedback about management, I take the time to discuss it openly with management, ensuring we approach it as a learning opportunity to improve practices and enhance the overall team environment.

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What strategies do you use to support leaders in performance management?

I employ a combination of training sessions and one-on-one coaching to enhance leaders’ performance management skills. By providing them with best practices and tools, I help them foster constructive evaluations that focus on development rather than just assessment, promoting a growth-oriented culture.

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How do you approach coaching leaders on talent development?

My approach to coaching leaders on talent development is to align development plans with both business goals and individual career aspirations. I emphasize ongoing conversations and mentorship, ensuring that talent development is integrated into their routine leadership responsibilities.

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What role does empathy play in the position of People Advisor, Manager?

Empathy is central to the role of a People Advisor, Manager. It enables me to understand the perspectives of both leaders and employees, fostering a supportive environment where people feel heard. This approach builds trust and enhances the overall workplace culture.

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How do you measure the success of your initiatives as a People Advisor?

I measure the success of my initiatives through various metrics, such as employee engagement scores, feedback from managed teams regarding their leadership experiences, and observational improvements in team dynamics. These insights help refine future strategies to ensure continued growth and alignment with organizational goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11646 jobs
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Full-time, hybrid
DATE POSTED
April 22, 2025

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