Sr. Manager, MS Delivery - job 22 of 25

As a Sr. Manager, MS Delivery at Visa, your responsibilities include leading a team of Delivery Leads to deliver marketing services, overseeing the execution of marketing campaigns, and improving operational efficiencies. You will serve as a marketing strategy expert, facilitate collaboration across business sectors, and develop scalable frameworks to enhance speed and quality of service.

To qualify for the Sr. Manager, MS Delivery role at Visa, candidates generally need a strong background in marketing strategy and project management, alongside proven leadership skills. A degree in marketing or a related field is often essential, along with experience in campaign development, creative execution, and client relationship management.

The Sr. Manager, MS Delivery at Visa enhances client relationships by nurturing and growing partnerships, ensuring effective campaign execution, and providing valuable insights into marketing best practices. This role focuses on being a trusted advisor to clients, positioning Visa as their preferred marketing partner in the payments space.

Visa offers a hybrid work environment for the Sr. Manager, MS Delivery role, encouraging a mix of in-office collaboration and remote flexibility. This allows for a dynamic working culture where creativity and teamwork can thrive, while also accommodating individual work preferences.

The Sr. Manager, MS Delivery at Visa oversees comprehensive marketing campaigns that include market research, strategic planning, creative design, execution, and performance measurement for various U.S. Clients. These campaigns are tailored to meet client needs while showcasing Visa’s expertise in payments marketing.

When discussing your experience with executing marketing campaigns, highlight specific campaigns you've led or participated in, detailing your role, the strategies implemented, and the outcomes achieved. Showcase your ability to analyze data and adapt strategies for better results.

To ensure efficiency in campaign delivery, explain how you develop clear processes, utilize project management tools, and foster collaboration among team members. Share examples of how you’ve identified areas for improvement and implemented changes that have streamlined operations.

When describing your approach to managing a team of delivery leads, emphasize your leadership style, how you encourage collaboration and innovation, and the importance of providing constructive feedback. Cite examples of how you’ve successfully nurtured team growth and performance.

Discuss the metrics you typically use to measure campaign success such as ROI, engagement rates, and client satisfaction scores. Provide examples of how you’ve used data analytics to adjust campaign strategies and improve outcomes based on measurable results.

Share a specific, challenging marketing project and detail the obstacles you encountered, the strategies you employed to overcome them, and the successful results achieved. This showcases your problem-solving skills and adaptive thinking.

Explain your strategy for staying updated with marketing trends, such as following industry publications, attending webinars, and networking with other professionals. Highlight how you apply newfound insights into your work to keep campaigns fresh and relevant.

Discuss strategies you've implemented to build and maintain strong client relationships, such as active communication, understanding client objectives, and delivering consistent value. Share a success story if possible to illustrate your approach.

Mention specific project management tools, CRM software, and analytics platforms you're familiar with. Discuss how these tools help in planning, executing, and measuring marketing campaigns, enhancing both efficiency and effectiveness.

Describe your approach to cross-departmental collaboration, emphasizing communication, regular meetings, and shared goals. Provide examples of how working with other teams has led to successful campaign outcomes and improved processes.

Elaborate on the importance of creative strategy in your marketing approach, including how it helps capture attention and convey messages effectively. Share how you ensure that creative aspects align with overall campaign objectives and client goals.