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Sr. Marketing Manager - job 9 of 23

Visa is seeking a versatile Sr. Marketing Manager with a generalist approach to join our dynamic team. The ideal candidate will have a broad marketing skill set in the small business marketing space and  will be responsible for  creating compelling content for our digital, social media, and events platforms, managing customer advocacy and success stories, and coordinating both in-person and virtual events in collaboration with a supportive team. This role requires a creative, strategic thinker with a profound understanding of how to use content to engage audiences and develop strategies that drive revenue growth. The role will sit within the Authorize.net brand of Visa Acceptance Solutions, an open digital payments management platform. This role reports to Head of Marketing for Authorize.net, a Visa Solution.
This Position Will Be Responsible For
Develop and execute a content strategy for our digital and social media platforms that aligns with our business goals and is tied to revenue growth.

  • Create engaging, digital, SEO-optimized content that resonates with our target audience and promotes brand engagement.

  • Support content creation and management with 3rd party publishers tied to quarterly growth campaigns.

  • Lead creation of webinars and break down content into other digital usable formats.

  • Draft regular newsletters to our target audiences and other email content to promote crossell/upsell opportunities to our clients and report back findings with a test and learn mindset.

  • Manage customer advocacy programs, including the collection and promotion of customer success stories tied to business goals and bringing value to our clients.

  • Coordinate and manage both in-person and virtual events, such as webinars.

  • Collaborate with cross-functional teams to ensure brand consistency and meet content objectives.

  • Support product collateral updates and messaging for new and improved features and functionalities.

  • Monitor, analyze, and report on performance to inform future strategies and provide points of view into best practice and ways to improve.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Sr. Marketing Manager, Visa

If you're a creative mastermind with a knack for strategic marketing, Visa has an exciting opportunity for you as a Sr. Marketing Manager in vibrant Austin! Joining the Authorize.net team means diving into the world of small business marketing where your broad skill set is not just valued, but essential. In this role, you'll be the architect behind engaging content that shines across digital and social media platforms, pulling in audiences and driving meaningful engagement. You’ll take the lead on customer success strategies and play a vital role in hosting both in-person and virtual events that leave a lasting impression. Your ability to weave together compelling narratives and data-driven insights will facilitate revenue growth and ensure that every piece of content resonates deeply with our target audience. You’ll work closely with cross-functional teams to maintain brand consistency while also contributing to the development of product collateral that showcases our innovative features. The perfect candidate will not only be an adept strategist and creative thinker but will also have a finger on the pulse of current marketing trends. With flexibility in a hybrid working environment, this role promises to be challenging and rewarding as you propel Visa and Authorize.net’s marketing efforts to new heights!

Frequently Asked Questions (FAQs) for Sr. Marketing Manager Role at Visa
What are the main responsibilities of a Sr. Marketing Manager at Visa?

The Sr. Marketing Manager at Visa is tasked with a myriad of responsibilities including developing and executing a content strategy that aligns with business goals, creating engaging SEO-optimized content, managing customer advocacy programs, and coordinating both in-person and virtual events. Additionally, this role involves collaborating with cross-functional teams to ensure brand consistency and monitoring performance metrics to refine future marketing strategies.

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What qualifications are needed for the Sr. Marketing Manager position at Visa?

To succeed as a Sr. Marketing Manager at Visa, candidates should have a robust background in marketing, especially in small business contexts. A degree in marketing or a related field is typically required, alongside proven experience in content marketing, digital campaigns, and event management. Strong analytical skills and a creative mindset are crucial for developing successful strategies that support revenue growth.

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How can a Sr. Marketing Manager at Visa improve customer engagement?

A Sr. Marketing Manager at Visa can enhance customer engagement by creating personalized, value-driven content that resonates with the target audience. Utilizing customer success stories, actively participating in advocacy programs, and consistently analyzing engagement metrics are also effective strategies to boost interaction and brand loyalty.

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What types of events does a Sr. Marketing Manager at Visa coordinate?

In the role of Sr. Marketing Manager at Visa, you will coordinate various events including webinars, workshops, and client gatherings. Both in-person and virtual events are part of the responsibilities, ensuring that they align with marketing strategies and help promote Visa's products and services effectively.

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What is the expected work environment for a Sr. Marketing Manager at Visa?

The Sr. Marketing Manager position at Visa is hybrid, meaning that employees can work both from home and in the office. The exact days spent in the office will be communicated by the hiring manager, allowing for flexibility while maintaining team collaboration and creativity.

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Common Interview Questions for Sr. Marketing Manager
What experience do you have in content marketing for small businesses?

Highlight specific projects where you've tailored content to small business needs, emphasizing your understanding of their unique challenges. Discuss how your work drove engagement or resulted in measurable growth.

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Can you provide an example of a successful campaign you've led?

Share details about a campaign you led from conception to execution, focusing on your strategic approach, tools used, engagement metrics, and how it impacted revenue growth for your team or organization.

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How do you measure the effectiveness of your marketing content?

Explain the KPIs you track, such as engagement rates, conversion ratios, and ROI. Discuss how you use analytical tools to interpret data, adapt strategies, and optimize future content.

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What strategies do you use to manage multiple marketing projects simultaneously?

Describe your organizational and prioritization skills, mentioning tools you employ for project management, like Trello or Asana. Emphasize your ability to collaborate within teams to ensure all deadlines are met.

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How do you stay updated with marketing trends, especially in digital and social media?

Talk about your commitment to continuous learning through industry podcasts, webinars, journals, and networking with other professionals. Mention any courses or certifications you've pursued to sharpen your skills.

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What role does data analysis play in your marketing strategy?

Emphasize the importance of data analysis in guiding your decision-making process. Discuss specific instances where data insights influenced your campaigns, helping to refine messaging or target audiences effectively.

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Describe your experience with event management.

Provide examples of events you’ve organized, detailing the planning process, coordination tasks, and post-event analyses. Highlight how these events contributed to marketing goals and customer engagement.

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What do you find most challenging in digital marketing?

Identify a specific challenge you’ve faced, perhaps related to changing algorithms or audience engagement, and explain how you addressed it effectively, showing your problem-solving skills.

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How do you promote brand consistency across different platforms?

Explain your approach to maintaining a consistent brand voice and visual identity across channels. Mention collaboration with designers and content creators to align messaging and aesthetics.

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What are your thoughts on customer advocacy and success stories?

Discuss the value of customer advocacy in shaping brand perceptions, and share methods you employ to collect and present success stories as part of your marketing strategy.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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