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Sr. Site Reliability Engineer - job 23 of 44

  • Collaborate with all Business and Technology units within VISA to identify critical, time-sensitive functions. Define associated recovery time objectives (RTOs) and recovery point objectives (RPOs). 

  • Develop and implement a best-practices Disaster Recovery (DR) program to safeguard VISA’s information assets.

  • Ensure appropriate information security measures and disaster recovery processes are in place. Regularly validate and maintain the disaster recovery plan and program through rigorous testing, plan updates, and maintenance. 

  • Lead annual DR testing activities to ensure VISA's readiness to maintain or restore systems online during a DR event. 

  • Apply knowledge of network configurations, VPNs, firewalls, and other network components to investigate and provide guidance on potential network issues. 

  • Utilize cloud-hosted services expertise in the implementation and management of disaster recovery processes. 

  • Employ knowledge of storage devices and systems to define protective measures for data, including backups, replication, and encryption. 

  • Utilize knowledge of databases like MySQL, Oracle, PostgreSQL, or MongoDB to provide expertise on data backup, restoration, replication, and database failover procedures. 

  • Effectively collaborate with middleware teams, utilizing platforms such as Java Web Services, Apache Kafka/Tomcat, Hazelcast to integrate diverse and complex systems. 

  • Develop and maintain necessary documentation, including impact analysis, risk assessment, and DR/resiliency standards for service architecture and technology domain patterns. 

  • Lead governance, documentation, and coordination with various technology teams and stakeholders in executing Visa’s Offline Backup & Recovery program. 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Site Reliability Engineer, Visa

At VISA, we are seeking a passionate and experienced Sr. Site Reliability Engineer to join our team in Ashburn. As part of our dynamic and collaborative environment, you will work closely with various business and technology units to identify critical functions and define essential recovery time and point objectives. Your expertise will be crucial in developing and implementing a robust Disaster Recovery (DR) program that safeguards our invaluable information assets. We count on you to ensure that our disaster recovery processes are not only in place but also rigorously tested and maintained through regular updates. You'll lead annual DR testing activities, guaranteeing that VISA is always ready to restore systems during any unexpected events. Your in-depth knowledge of network configurations and cloud services will help guide our efforts in investigating network issues, while your experience with databases like MySQL and PostgreSQL will enhance our data backup and restoration strategies. Collaboration is key, as you will partner with middleware teams to integrate complex systems effectively. If you're looking to make a significant impact in a hybrid workplace, where you'll lead, document, and govern the Offline Backup & Recovery program, VISA is the right place for you.

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa
What are the main responsibilities of a Sr. Site Reliability Engineer at VISA?

As a Sr. Site Reliability Engineer at VISA, you will be responsible for identifying critical functions, defining recovery time and point objectives, and developing a comprehensive Disaster Recovery (DR) program. Your role will also involve ensuring stringent information security measures, leading DR testing activities, and collaborating with various technology teams to integrate complex systems consistently.

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What qualifications are required for the Sr. Site Reliability Engineer position at VISA?

For the Sr. Site Reliability Engineer position at VISA, candidates should have a strong background in IT infrastructure, disaster recovery planning, and network configuration. Proficiency with cloud-hosted services, knowledge of databases like MySQL and PostgreSQL, and experience with middleware technologies such as Java Web Services are also essential. Strong problem-solving skills and the ability to collaborate across teams are crucial.

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How does VISA's Disaster Recovery program benefit from the Sr. Site Reliability Engineer role?

The Sr. Site Reliability Engineer plays a pivotal role in VISA's Disaster Recovery program by developing best practices to protect valuable information assets. This includes establishing recovery objectives, conducting rigorous testing, and leading governance efforts to ensure that all recovery processes are effective and up-to-date, ultimately enhancing the resilience of VISA's systems.

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What skills are essential for a Sr. Site Reliability Engineer at VISA?

Essential skills for a Sr. Site Reliability Engineer at VISA include expertise in disaster recovery processes, knowledge of database management, and experience with cloud services. Additionally, a strong understanding of network components, the ability to document and lead governance efforts, and exceptional collaboration skills are vital for success.

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What is the work environment for the Sr. Site Reliability Engineer role at VISA?

The Sr. Site Reliability Engineer role at VISA is classified as a hybrid position. This means you will have the flexibility to work both remotely and in the office in Ashburn. The exact expectations regarding office presence will be confirmed by your Hiring Manager, allowing for a balanced work experience conducive to productivity and collaboration.

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Common Interview Questions for Sr. Site Reliability Engineer
Can you describe your experience with disaster recovery planning?

Talk about specific experiences you have had in planning and implementing disaster recovery strategies, emphasizing measurable impacts like reduced downtime or improved recovery times. Highlight any frameworks you used and your role in testing and validating these plans.

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How do you ensure that a disaster recovery plan is effective?

Discuss how you regularly validate and test the disaster recovery plan, including the various testing methodologies you've used. Mention how you assess the plan’s effectiveness and make required adjustments based on testing outcomes or evolving business needs.

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What are the key elements to consider when defining recovery time objectives?

Highlight the importance of understanding business processes, critical functions, and their tolerances for downtime. Explain how you collaborate with different teams to derive realistic RTOs and ensure they align with business goals.

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How familiar are you with cloud services in relation to disaster recovery?

Share your experience with various cloud service providers and how you’ve utilized their features for disaster recovery, such as data replication, backup solutions, and failover capabilities. Discuss how you stay updated with cloud technologies that can enhance disaster recovery.

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How would you lead a team during a disaster recovery drill?

Explain your approach by focusing on clear communication, understanding team roles, and ensuring everyone is familiar with the recovery procedures. Emphasize the importance of post-drill reviews and learning from the exercise to improve future response.

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What databases are you familiar with, and how do you manage their backup and restoration?

Discuss the databases you’ve worked with, such as MySQL or MongoDB, and provide insights into the strategies you have implemented for backups, failover processes, and any specific tools you used for data integrity.

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What tools do you find most effective for monitoring disaster recovery processes?

Share specific tools you’ve utilized for monitoring, such as AWS CloudWatch or other vendor-specific solutions, and discuss how these tools help to automate reporting, alerting, and ensuring reliability in the disaster recovery workflow.

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How do you stay updated on emerging trends in disaster recovery and site reliability?

Talk about the resources you consume to keep current, such as blogs, webinars, or industry conferences. Mention any professional networks or communities where you share insights and learn from peers.

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Can you provide an example of a time you resolved a significant disaster recovery issue?

Share a specific instance where you faced a challenge in disaster recovery and detail the steps you took to address it. Focus on the analytical skills you applied and the impact of your resolution on the organization's overall reliability.

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How do you approach documentation for disaster recovery processes?

Emphasize your systematic methods for maintaining clear and concise documentation. Discuss the importance of accessible documentation for training and onboarding, and how it supports efficient recovery efforts during a crisis.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

8846 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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