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Sr SW Test Engineer - job 18 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

Join Visa Inc. as a Senior Software Test Engineer and become an integral part of our Global Client Services team right here in sunny Miami! In this role, you'll play a crucial part in ensuring that our clients' transaction processing systems meet Visa's rigorous technical requirements. You'll be responsible for developing and executing tests to validate and certify clients' software and hardware before they go live, which is vital to maintaining the integrity of transactions through VisaNet. Using your strong analytical skills, you'll perform Functional and Regression testing on Test Transaction Processing Environments and simulators, tackling issues with a keen eye for detail. You’ll also directly interface with various teams at Visa, including Product Management and Development, helping to identify opportunities to enhance our testing processes. And, while you will work independently on many of your tasks, there’s always support and collaboration from our dedicated team. As part of a company known for its innovative technology and commitment to quality, you’ll contribute to shaping the future of payment processing on a global scale. We thrive on achieving successful outcomes and delivering superior client support, making this an exciting opportunity for your career growth!

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What are the main responsibilities of a Senior Software Test Engineer at Visa Inc.?

As a Senior Software Test Engineer at Visa Inc., your primary responsibilities will include developing and executing test plans, validating and certifying clients' transaction processing systems, and ensuring compliance with Visa's technical standards. You will also conduct functional and regression testing for transaction processing environments and simulators, respond to technical queries from clients, develop documentation, and propose improvements for testing processes.

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What qualifications do I need to become a Senior Software Test Engineer at Visa Inc.?

To qualify for the Senior Software Test Engineer position at Visa Inc., candidates typically need a degree in Computer Science or a related field, alongside several years of experience in software testing. Strong analytical skills, proficiency in testing methodologies, and familiarity with transaction processing systems are essential. Additionally, having the ability to communicate effectively across various teams within Visa is important for success in this role.

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What skills are essential for a Senior Software Test Engineer at Visa Inc.?

Essential skills for a Senior Software Test Engineer at Visa Inc. include strong execution and analytical abilities, a good understanding of test methodologies, and the capacity to interface directly with multiple internal and external stakeholders. Proficiency in both functional and regression testing is critical, as well as the ability to identify test dependencies and document testing processes efficiently.

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What tools and technologies will I work with as a Senior Software Test Engineer at Visa Inc.?

As a Senior Software Test Engineer at Visa Inc., you will work with various tools and technologies including Test Transaction Processing Environments, simulators, and tracking systems for project implementation. Familiarity with Chip testing on cards and terminals is also beneficial, as you will be engaged in tasks that ensure error-free implementations of key systems.

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How does the Senior Software Test Engineer contribute to the Global Client Services team at Visa Inc.?

The Senior Software Test Engineer is integral to the Global Client Services team at Visa Inc. as they ensure the quality and integrity of transaction processing systems for clients. By developing test plans and providing validation and certification, they directly influence the successful deployment of Visa projects, enhancing overall client satisfaction and system reliability.

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Common Interview Questions for Sr SW Test Engineer
Can you explain your approach to developing test plans for software systems?

When developing test plans, I focus on understanding the project's requirements, identifying critical paths, and defining test objectives. I prioritize risks and ensure comprehensive coverage by including functional, regression, and performance testing. Collaborating with developers and stakeholders is key to gaining insights that shape the test plan effectively.

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Describe your experience with functional and regression testing.

In my previous roles, I have performed extensive functional testing to validate that software systems behave as expected under various scenarios. I've also conducted regression testing to ensure that updates or changes do not adversely affect existing functionality, leveraging automated testing tools to enhance efficiency.

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How do you handle discrepancies encountered during testing?

When I encounter discrepancies, I first gather all relevant details and document them thoroughly. I communicate with my team and developers to analyze the root cause and collaborate on solutions. If necessary, I suggest design improvements to prevent similar discrepancies in the future while ensuring timely resolutions.

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How would you approach testing a new feature that has not been implemented before?

For a new feature, I would begin by reviewing the requirements and conducting discussions with stakeholders to understand the intended functionality. I would then create detailed test cases outlining various scenarios, including edge cases, and utilize exploratory testing to ensure comprehensive coverage before formal validation.

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What strategies do you utilize to prioritize testing tasks?

To prioritize testing tasks, I assess the criticality of features based on project timelines, stakeholder requirements, and the potential impact on users. I implement risk-based testing strategies, focusing on areas that carry higher risks while also ensuring that all features receive appropriate validation before release.

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Can you provide an example of how you improved a testing process in your previous job?

In my last job, I identified that communication gaps were delaying our testing cycles. I proposed regular stand-up meetings, which enhanced collaboration and allowed for immediate feedback. This adjustment led to a noticeable reduction in testing time and improved overall product quality.

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What role does collaboration play in software testing, especially in a team environment?

Collaboration is crucial in software testing as it fosters a shared understanding of project goals and ensures that all team members are aligned. Engaging with developers, product managers, and other stakeholders throughout the testing process leads to better issue identification and innovative solutions, ultimately ensuring superior product delivery.

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How do you ensure that your tests are aligned with client requirements?

I ensure tests are aligned with client requirements by actively involving clients in the requirements gathering process, reviewing documentation, and validating user stories. Regular check-ins and feedback loops throughout the testing phases allow me to adjust tests to reflect actual client needs accurately.

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What tools and technologies have you used for test automation?

I have used several test automation tools such as Selenium, JUnit, and TestNG for web applications, and I have experience with CI/CD pipelines to integrate the automated tests within the development lifecycle, which improves efficiency and allows for quicker feedback on code quality.

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How do you stay updated with the latest trends in software testing?

I stay updated with the latest trends in software testing by participating in webinars, following relevant online forums and publications, and networking with peers in the field. Continuous learning through certifications and courses also helps me hone my skills and adopt new best practices effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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