Sr. Systems Engineer - job 9 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, your responsibilities will primarily revolve around providing Infrastructure Operations and Production Support. You'll be deeply involved in the deployment, configuration, scaling, and management of containerized applications, particularly using Docker and Kubernetes. Additionally, you will work on hardening and securing Kubernetes clusters, contributing to security remediation processes, and collaborating with different teams to ensure seamless infrastructure support across Visa's operations.

To qualify for the Sr. Systems Engineer position at Visa Technology & Operations LLC, candidates typically should have a strong background in systems engineering, with a deep understanding of container technologies like Docker and Kubernetes. Experience in managing containerized applications, along with knowledge of security best practices and ITIL processes, is essential. Relevant certifications and a robust problem-solving skill set can also enhance your application as you aim to join their innovative team.

The Sr. Systems Engineer role at Visa Technology & Operations LLC is crucial in ensuring the seamless operation of various technical infrastructures that support all business lines within Visa. By managing and securing container technologies and orchestrating platforms, you'll help maintain reliability and efficiency, contributing to overall business success while enhancing security measures and collaboration between departments.

Yes, there is a strong emphasis on work-life balance for Sr. Systems Engineers at Visa Technology & Operations LLC. The company recognizes the importance of flexibility, allowing for partial telecommuting options. While on-call responsibilities are part of the position, Visa embraces a culture that supports the well-being of its employees, ensuring you can balance your professional and personal life.

Candidates applying for the Sr. Systems Engineer position at Visa Technology & Operations LLC should be familiar with a range of technologies, particularly container technologies like Docker and Kubernetes. Knowledge of orchestration platforms, security remediation processes, vulnerability assessment, and patch management is also essential. Familiarity with ITIL best practices regarding incident, change, problem, and release management will further strengthen your candidacy.

In answering this question, highlight specific projects where you've successfully deployed and managed containerized applications using Docker and Kubernetes. Discuss your roles in scaling and securing these applications, providing concrete examples of the tools and practices you've implemented.

When responding, outline the steps you take for hardening a Kubernetes cluster, including implementing network policies, using role-based access control (RBAC), and establishing monitoring and auditing mechanisms. Be specific about the tools and practices you’ve found most effective in maintaining security.

Discuss your experience working with other teams by showcasing instances where collaboration led to project success. Point out your communication skills and how you promote transparency and teamwork to achieve common goals.

Detail your experience with ITIL processes such as Incident, Change, Problem, and Release Management. Share examples of how you've applied these practices to improve efficiency and service delivery in your previous roles and how they benefited the organization.

A strong answer would include specific examples of how you've conducted vulnerability assessments, the tools you've used, and how you've prioritized and executed remediation efforts. Discuss any frameworks or methodologies you follow to ensure robust security.

Share your strategies for managing on-call responsibilities, such as developing comprehensive documentation, adhering to established incident response protocols, and leveraging monitoring tools to quickly identify issues. Emphasize the importance of preparation and teamwork.

Discuss the monitoring tools you've used, such as Prometheus, Grafana, or ELK Stack. Explain why you prefer them and how they assist you in gaining insights into system performance, health, and security.

Deliver a detailed narrative of a challenging situation, discussing the steps you took to diagnose the issue, the collaboration involved, and the outcome. This demonstrates your problem-solving skills and ability to think on your feet.

Outline your best practices for CI/CD in a containerized environment, including specifics about automation tools and deployment strategies you've successfully implemented in past projects.

In your response, express your enthusiasm for Visa's innovative approach and values. Mention your alignment with the company's mission and how you believe your skills and experiences uniquely qualify you to contribute to their ongoing success.