Sr. Systems Engineer, Virtualization - job 30 of 30

As a Sr. Systems Engineer, Virtualization at our Highlands Ranch location, you will handle a diverse set of responsibilities including the installation, configuration, maintenance, and troubleshooting of Windows Server environments. You'll focus heavily on virtualization technologies like ESXi and vSphere, while also engaging in proactive maintenance activities to ensure the stability of critical applications. Additionally, you'll be involved in scripting and automation initiatives that enhance our production support processes.

To qualify for the Sr. Systems Engineer, Virtualization position at our company, candidates should possess extensive experience in systems engineering, particularly with Windows server administration and virtualization technologies. Proficiency in scripting and automation is crucial, coupled with a familiarity with ITIL v4 processes. Strong problem-solving skills and the ability to communicate effectively in a team environment are also essential for success in this role.

The Sr. Systems Engineer, Virtualization role is pivotal to operational efficiency by identifying automation and innovation opportunities within our business-as-usual environment. This involves creating tools and scripts to automate routine administration tasks, significantly reducing manual workloads. Additionally, you'll be involved in change management processes and participate in service improvement initiatives that streamline operations and improve system stability.

A Sr. Systems Engineer, Virtualization should be well-versed in various tools and technologies such as ESXi, vSphere, Microsoft Hyper-V, and system administration tools like Microsoft System Center Configuration Manager (SCCM). Familiarity with third-party monitoring and automation tools like Splunk, Netcool, and BMC Patrol is also beneficial. Experience with scripting languages for automation in a Wintel infrastructure environment is a plus.

At our Highlands Ranch office, a Sr. Systems Engineer, Virtualization can expect a collaborative and dynamic work culture that values innovation and individual contributions. We encourage open communication and teamwork, which fosters an environment for creative problem solving. Additionally, our hybrid model allows for flexibility, accommodating both in-office and remote workdays—ensuring our staff can maintain work-life balance while contributing to our company's goals.

In your response, focus on the specific versions of Windows servers you have worked with, alongside details of the administrative tasks you performed such as installation, configuration, and troubleshooting. Highlight any projects where you improved server performance or handled high-availability configurations.

Describe your understanding of incident management processes, especially in a virtualized context. Mention specific ITIL practices you adhere to, how you prioritize incidents based on severity, and your methods for communicating status updates to stakeholders.

Discuss the scripting languages you are familiar with, such as PowerShell or Python, and provide examples of how you've utilized them for automation tasks. This could include deployment scripts, monitoring, or integrating various systems.

Talk about your familiarity with security practices such as regular patch management, vulnerability assessments, and the implementation of secure configurations. Highlight any experience you have with security tools or processes, emphasizing proactive measures to mitigate risks.

Use the STAR method (Situation, Task, Action, Result) to outline a specific issue you encountered, detailing your systematic approach to identifying the root cause, the resources you leveraged, and the eventual outcome. Highlighting teamwork and communication skills will strengthen your answer.

Mention specific automation tools you have used, and provide concrete examples of how they improved workflow efficiency. You could describe a project where automation significantly reduced manual tasks or enhanced service delivery.

Discuss your knowledge of cloud technologies, particularly how they relate to virtualization. Explain concepts such as hybrid cloud deployments, and share experiences you've had managing resources in cloud environments, demonstrating your adaptability to the evolving landscape.

Articulate your strategies for staying updated, such as following industry blogs, attending webinars, or pursuing further education. Mention how this ongoing learning impacts your work and enhances your contributions to the team.

Emphasize the importance of documentation in managing systems effectively. Discuss the tools you use for documentation and share your approach to ensuring that technical processes are communicated clearly, including any experience training others on those processes.

Explain your philosophy regarding teamwork and collaboration—highlight specific examples from past experiences. Discuss how you establish good working relationships with other disciplines and how that has led to successful project outcomes.