Sr. Systems Engineer, Virtualization - job 26 of 30

As a Sr. Systems Engineer focusing on Virtualization at our company, your responsibilities will include installation, configuration, and troubleshooting of Windows servers along with the support and administration of ESXi and vSphere environments. You will engage in proactive maintenance, automation, and manage incident and change processes to ensure stable application functioning.

To qualify for the Sr. Systems Engineer position, candidates should have extensive experience in Windows Server administration, ESXi, and Microsoft Hyper-V. Familiarity with scripting, automation, and tools like SCCM is also essential. Candidates should possess strong communication skills and an understanding of ITIL processes to align with our operational needs.

The hybrid work model for the Sr. Systems Engineer in Virtualization offers a blend of remote and in-office flexibility. You’ll be expected to work from the office 2-3 days a week, balancing collaboration with team members while also adapting to remote work for focused tasks, enhancing productivity and overall team synergy.

As a Sr. Systems Engineer, you will focus on automating routine administration tasks, such as system updates and patches using tools like SCCM. Identifying opportunities for innovation within the Business as Usual (BAU) environment will help streamline operations and improve overall efficiency.

ITIL processes are vital for a Sr. Systems Engineer as they guide the management of incidents, changes, and problems effectively. Understanding these processes ensures that workflows are streamlined, leading to improved service delivery and operational excellence in managing our critical applications.

To ensure stability in a virtualized environment, I prioritize proactive system monitoring, applying patches, and conducting regular performance assessments. I also ensure that backups are performed and recovery strategies are tested to mitigate any potential issues before they escalate.

I've worked extensively with Windows Server 2012, 2016, and 2019. The main differences are in features like containerization options in 2016 and Azure integration capabilities in 2019. Each version also improves security and performance, which is crucial for supporting enterprise-level applications.

I use a range of tools for virtualization management, including vSphere for virtual machine management, ESXi for server virtualization, and SCCM for patch management. Tools like Ansible assist in automating repetitive tasks, keeping environments consistent and efficient.

In my current role, I follow a structured incident management process, including initial triaging, documenting incidents, identifying root causes, and implementing solutions. I maintain clear communication with the support team to keep stakeholders informed and ensure rapid resolution.

For security remediation, I conduct regular vulnerability assessments and apply the necessary patches. I also work closely with security teams to ensure that best practices are followed, such as configuring firewalls and implementing policy updates across virtual machines.

I regularly attend webinars, participate in forums, and subscribe to industry publications to stay updated on the latest virtualization trends. Continuous learning is essential in this rapidly evolving field, alongside certification renewals to maintain my expertise.

In system administration, I have leveraged automation scripts to perform tasks like account provisioning, routine updates, and resource monitoring. Automating these repetitive tasks has enhanced efficiency and reduced human error in daily operations.

To troubleshoot a non-responsive application, I would first check the system logs for any errors or anomalies. Then, I would verify network connectivity, review configuration settings, and deploy diagnostic tools to pinpoint the issue before applying corrective actions.

Communication is crucial in my role as it facilitates collaboration with team members and support staff. I ensure all stakeholders are informed about system changes, incident statuses, and ongoing projects, which enhances teamwork and efficiency.

To improve operational processes, I analyze existing workflows for inefficiencies, collect user feedback on pain points, and introduce automation where possible. Additionally, I engage in service improvement meetings to foster a culture of continuous improvement within the team.