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Sr. Systems Engineer, Virtualization/Linux Engineering - job 3 of 17

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$115000 / YEARLY (est.)
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max
$100000K
$130000K

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What You Should Know About Sr. Systems Engineer, Virtualization/Linux Engineering , Visa

If you’re looking for an exciting opportunity with Visa as a Sr. Systems Engineer specializing in Virtualization and Linux Engineering, you've come to the right place! This role, based in Highlands Ranch, is all about passion for Infrastructure and Infrastructure as Code. You’ll be able to put your skills in automation, root cause investigation, and agility into practice. Working independently while collaborating with talented teams, you’ll tackle incidents and problem tickets, ensuring a secure and available systems infrastructure that meets the high demands of our business. Your day-to-day responsibilities will involve using automation tools like Ansible and Chef, while also staying hands-on with monitoring solutions such as Splunk and Grafana. You should be ready to manage a diverse infrastructure primarily centered around Linux, and you might even get exposure to AIX! Weekend shifts are a part of this role, working either 4 days a week for 10 hours or 5 days a week for 8 hours, with specific scheduling based on business needs. Plus, you’ll get to work in a hybrid setup—alternating time between home and our vibrant office environment. Here at Visa, we place a high value on ITIL practices, and your expertise will be crucial for maintaining high availability and security in our operations. Join us in this dynamic atmosphere where your analytic capabilities can shine and where improvements are always welcomed!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization/Linux Engineering Role at Visa
What are the primary responsibilities of the Sr. Systems Engineer at Visa in Highlands Ranch?

As a Sr. Systems Engineer at Visa in Highlands Ranch, your primary responsibilities include managing and maintaining the security and availability of Systems infrastructure, responding to incidents, and providing automation solutions for manual tasks. You will work closely with Platform, Engineering, and Delivery Teams to provide seamless infrastructure support across all Visa business lines.

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What qualifications do I need to apply for the Sr. Systems Engineer position at Visa?

To apply for the Sr. Systems Engineer position at Visa, you should have strong analytical skills, experience with automation tools like Ansible and Chef, and knowledge of Linux and virtual environments such as ESX/VCNTR. Excellent communication skills and the ability to operate in complex, secure environments are also essential.

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What tools and technologies does the Sr. Systems Engineer role at Visa involve?

The Sr. Systems Engineer at Visa will work with various tools and technologies, including automation tools like Ansible and Chef, monitoring tools like Splunk and Grafana, and operating with Linux environments as well as ESX/VCNTR. Familiarity with Docker, Kubernetes, and Openshift is also valuable.

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What does the work schedule look like for the Sr. Systems Engineer role at Visa?

The work schedule for the Sr. Systems Engineer role at Visa can either be a 4-day work week for 10 hours each day or a 5-day work week for 8 hours each day. Weekend shifts are part of the role, and specific scheduling will depend on business needs.

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Is the Sr. Systems Engineer position at Visa a hybrid role?

Yes, the Sr. Systems Engineer position at Visa is a hybrid role. Employees will alternate between remote work and working from the office for 2-3 set days a week, based on guidance from leadership and business needs.

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Common Interview Questions for Sr. Systems Engineer, Virtualization/Linux Engineering
How do you ensure system availability and security in your engineering processes?

When discussing system availability and security, emphasize your knowledge of ITIL practices and how you implement monitoring tools to maintain operations. Talk about specific experiences you’ve had with incident resolution and the importance of automation to reduce manual errors.

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What experience do you have with automation tools like Ansible and Chef?

Share specific examples of how you have utilized Ansible and Chef in past projects. Highlight any automation workflows you implemented to streamline processes and how they contributed to overall system efficiency and reliability.

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Can you describe a situation where you successfully managed a large heterogeneous infrastructure?

Discuss a scenario where you were responsible for managing diverse systems, emphasizing your understanding of Linux, AIX, and virtualization technologies. Explain how you handled the complexities and ensured seamless service delivery.

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What approaches do you use for root cause analysis during incidents?

Talk about your systematic approach to root cause analysis, including documenting incident steps, collaborating with team members, and utilizing monitoring tools. Mention how you ensure lessons learned are communicated to prevent future occurrences.

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How do you handle collaboration across different teams while working on infrastructure support?

Emphasize your communication skills and experiences working in cross-functional teams. Discuss examples of how collaboration helped achieve common goals and the importance of aligning with the Platform, Engineering, and Delivery Teams for efficient support.

Join Rise to see the full answer
Describe your experience with monitoring tools such as Splunk or Grafana.

Discuss your familiarity with implementing monitoring solutions like Splunk and Grafana, including real-life examples of how you used these tools to identify issues proactively and maintain system health. Talk about the metrics you focused on and how they influenced decision-making.

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What strategies do you employ for keeping up with technology trends in virtualization and Linux engineering?

Mention how you stay updated with the latest technologies by reading industry publications, attending webinars, and participating in forums. Include examples of technologies you have adopted and how they’ve added value to your role.

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How do you ensure compliance with ITIL practices in your work?

Explain your understanding of ITIL practices, detailing how you apply them in your day-to-day operations. Emphasize the importance of documentation, incident management, and change management processes.

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What is your experience with Docker and Kubernetes?

Discuss your hands-on experience with Docker and Kubernetes, including projects where you deployed applications in these environments. Highlight your understanding of container orchestration and its benefits in a production setting.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple incidents and system responsibilities?

Describe your prioritization techniques, such as assessing the impact of incidents, using ticketing systems to track issues, and communicating effectively with stakeholders. Stress the importance of staying organized and focused under pressure.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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