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Staff Site Reliability Engineer - job 32 of 40

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Job Description

The Lead Site Reliability Engineering (SRE) is a critical part of our Visa Cloud platform strategy. In this role, you will be focused on ensuring Visa’s development platform and processes enable our software engineers to focus more on innovation than infrastructure. This role will drive the adoption of observability best practices and instrument automation for resolving recurring issues. You must be comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability and performance of the platform. This engineer must be capable of triaging issues on the front line as well as framing strategic initiatives from leadership. Being hands on keyboard is a must for this role with a focus on developing reliability engineering for Visa Cloud Platform.

Essential Functions:

You will guide the instrumentation of monitoring for the Visa Cloud Platform (IaaS/PaaS/Container as a service)
You will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services
You will work with developers during service transition, evaluating reliability and operability of the applications and ensuring adequate monitoring, alerting and observability
You will partner with peers within Operations & Infrastructure supporting ongoing maintenance and enhancement of the platform
To be successful in this role, you must focus on setting standards for automating routine tasks and workflows in support of the larger DevEx SRE team
The right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges. Excelling in this role requires the ability to analyze and discern patterns in the myriad of issues that arise and propose solutions to these problems.
Visa Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model (weekend required)

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Staff Site Reliability Engineer, Visa

Are you ready to take your career to new heights? Join Visa as a Staff Site Reliability Engineer in Ashburn, where you'll be at the forefront of our Cloud platform strategy. In this exciting role, you’ll focus on streamlining processes to make life easier for our software engineers, allowing them to prioritize innovation over infrastructure woes. You’ll be tasked with driving best practices in observability and automating solutions to recurring challenges. Collaboration is key, as you will work hand-in-hand with various software engineering teams to maintain the security, availability, and performance of our platforms. Your ability to handle issues at the front line while framing strategic initiatives for leadership will be essential. We’re looking for someone who isn’t afraid to get hands-on with development while focusing on reliability engineering for Visa's Cloud Platform. You’ll be responsible for guiding the monitoring instrumentation for our platform, ensuring that our service level agreements (SLAs) are met, and collaborating with developers on service transitions to evaluate reliability. As a Staff Site Reliability Engineer, you'll also partner with Operations & Infrastructure teams for ongoing platform maintenance. The ideal candidate should excel at automating routine tasks and should have the analytical skills to propose solutions to technical challenges. Please note that our Cloud SRE team operates 24/7, meaning you may need to work shifts and be on call as needed, including weekends. This hybrid position will require some days in the office, as confirmed by your hiring manager. We're excited to meet you!

Frequently Asked Questions (FAQs) for Staff Site Reliability Engineer Role at Visa

What are the key responsibilities of a Staff Site Reliability Engineer at Visa in Ashburn?

As a Staff Site Reliability Engineer at Visa in Ashburn, you are primarily responsible for enhancing our development platform, driving observability best practices, and automating solutions for recurring issues. You'll work closely with software engineering teams to ensure that our platforms are secure, stable, and performing optimally, all while supporting various technical challenges faced by stakeholders.