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Staff Site Reliability Engineer - job 31 of 41

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Job Description

The Lead Site Reliability Engineering (SRE) is a critical part of our Visa Cloud platform strategy. In this role, you will be focused on ensuring Visa’s development platform and processes enable our software engineers to focus more on innovation than infrastructure. This role will drive the adoption of observability best practices and instrument automation for resolving recurring issues. You must be comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability and performance of the platform. This engineer must be capable of triaging issues on the front line as well as framing strategic initiatives from leadership. Being hands on keyboard is a must for this role with a focus on developing reliability engineering for Visa Cloud Platform.

Essential Functions:

You will guide the instrumentation of monitoring for the Visa Cloud Platform (IaaS/PaaS/Container as a service)
You will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services
You will work with developers during service transition, evaluating reliability and operability of the applications and ensuring adequate monitoring, alerting and observability
You will partner with peers within Operations & Infrastructure supporting ongoing maintenance and enhancement of the platform
To be successful in this role, you must focus on setting standards for automating routine tasks and workflows in support of the larger DevEx SRE team
The right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges. Excelling in this role requires the ability to analyze and discern patterns in the myriad of issues that arise and propose solutions to these problems.
Visa Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model (weekend required)

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$110000 / YEARLY (est.)

min

max

$90000K

$130000K

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What You Should Know About Staff Site Reliability Engineer, Visa

As a Staff Site Reliability Engineer at Visa in Ashburn, you'll play a pivotal role in our Cloud platform strategy by enabling software engineers to focus on innovation rather than infrastructure. You'll be at the forefront of implementing observability best practices and automating solutions for recurring issues. The day-to-day will involve close collaboration with software engineering teams, ensuring the security, availability, and performance of the Visa Cloud Platform. You'll guide the instrumentation of monitoring all aspects of our IaaS, PaaS, and Container services, guaranteeing that target SLAs are met and meaningful SLIs are established. During service transitions, your expertise will be crucial in evaluating the reliability and operability of applications, ensuring they come equipped with the right monitoring and alerting capabilities. Partnering with the Operations & Infrastructure team, you will work on maintaining and enhancing our robust platform. This involves setting automation standards that streamline workflows and tackle various technical challenges presented by internal stakeholders. Your analytical skills will come into play as you identify patterns in issues and propose efficient solutions. The Visa Cloud SRE team operates around the clock, which means you'll need to be flexible with your schedule, potentially working shifts or being on-call, including weekends. This hybrid role offers a dynamic environment where your contributions will directly impact our mission to deliver outstanding cloud services. If you're ready to make a difference at Visa, we want to hear from you!

Frequently Asked Questions (FAQs) for Staff Site Reliability Engineer Role at Visa

What are the key responsibilities of a Staff Site Reliability Engineer at Visa?

As a Staff Site Reliability Engineer at Visa, you will be responsible for guiding the instrumentation of monitoring for the Visa Cloud Platform, ensuring SLAs are met, and automating routine tasks to enhance operational efficiency. You will work closely with software engineers during service transitions to evaluate application reliability and observability, while also partnering with operations teams to support ongoing maintenance and improvements.