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Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 10 of 19

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

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What You Should Know About Systems Engineer, Virtualization/Linux Engineering (Junior Level), Visa

Join Visa as a Systems Engineer in Virtualization/Linux Engineering at our Highlands Ranch location, where you’ll become a vital part of the Operations and Infrastructure Organization. If you have a passion for automation, Infrastructure as Code, and improving infrastructure agility, this role is tailored for you! We’re looking for someone who thrives in a collaborative environment, boasts strong analytical skills, and is proficient in automation tools like Ansible and Chef, along with monitoring tools such as Splunk and Grafana. Your responsibilities will include maintaining system infrastructure, ensuring security and availability according to our business needs, and responding to incident and problem tickets promptly. Weekend shifts are required, allowing for either a 4x10 or 5x8 schedule, depending on what works best for our operations. As a Systems Engineer at Visa, you'll partner with various teams to deliver seamless infrastructure support and manage a large heterogeneous environment, primarily focused on Linux with experience in AIX. Your expertise in VMware ESX vSphere, Containers, and root cause identification will be crucial, as you’ll lead efforts to automate manual tasks and enhance service reliability. Plus, enjoy a hybrid work model where you balance in-office time with remote flexibility. Excited to step into this dynamic role? We can't wait to see what you bring to the team!

Frequently Asked Questions (FAQs) for Systems Engineer, Virtualization/Linux Engineering (Junior Level) Role at Visa
What are the key responsibilities of a Systems Engineer at Visa?

As a Systems Engineer at Visa, you will be responsible for the ongoing maintenance, security, and availability of systems infrastructure. This includes responding to incident tickets, collaborating with various teams, and ensuring all service level agreements (SLAs) are met. You'll also work on automation solutions and support the infrastructure for Visa's diverse business lines.

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What qualifications are needed for the Junior Systems Engineer position at Visa?

To join Visa as a Junior Systems Engineer, candidates should have strong analytical abilities, excellent communication skills, and experience with automation tools like Ansible and Chef. Familiarity with Linux operating systems and monitoring tools such as Splunk and Grafana are also essential. A passion for automation and infrastructure improvement is highly valued.

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What is the work schedule like for a Systems Engineer at Visa?

The Systems Engineer position at Visa requires weekend shift work. Candidates can choose between a 4-day work week with 10-hour shifts or a standard 5-day week with 8-hour shifts, depending on business needs. This flexibility is designed to ensure that all operations run smoothly while allowing work-life balance.

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Is the Systems Engineer position at Visa remote or in-office?

The Systems Engineer role at Visa is hybrid, meaning you’ll alternate between working at our Highlands Ranch office and working remotely. Team members are generally expected to be in the office 50% of the time, with specific days set by leadership based on business needs.

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What technologies should a Systems Engineer at Visa be familiar with?

Candidates for the Systems Engineer position at Visa should have knowledge of Linux and AIX environments, VMware ESX vSphere, containers, and automation tools. Experience with monitoring tools like Splunk and understanding infrastructure dynamics is crucial for optimizing Visa's operations.

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Common Interview Questions for Systems Engineer, Virtualization/Linux Engineering (Junior Level)
What automation tools have you worked with that would apply to the Systems Engineer role at Visa?

In your response, highlight tools like Ansible and Chef, emphasizing how you used them to automate tasks or streamline processes in previous roles. Discuss the impact automation had on efficiency and reliability, linking your experience directly to the responsibilities outlined for the position.

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How do you approach problem-solving when faced with an incident in a system?

Explain your systematic approach to incident resolution, from initial assessment to root cause analysis. Highlight your analytical skills and familiarity with monitoring tools like Splunk, explaining how you utilize them to diagnose issues effectively and prevent future occurrences.

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Can you describe a time you successfully collaborated with a team on an engineering project?

Share a specific example where you collaborated with cross-functional teams to achieve a common goal. Focus on your communication and interpersonal skills, detailing your role in fostering teamwork and how it contributed to the project’s success.

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What strategies do you use for monitoring and maintaining system availability?

Discuss your familiarity with monitoring tools, mentioning specific techniques you’ve employed in the past. Emphasize the importance of proactive monitoring and preventative maintenance, illustrating how these strategies kept systems running smoothly.

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How would you handle a situation where you need to meet an SLA but have multiple concurrent incidents to resolve?

Talk about prioritization and time management skills, highlighting how you would assess incident severity and allocate resources effectively. Show how you would communicate with stakeholders to keep them informed of progress.

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What Linux distributions are you comfortable working with, and what’s your experience level?

Be forthcoming about your experience with specific Linux distributions such as Ubuntu, CentOS, or RHEL. Discuss tasks you've performed, such as system installation, troubleshooting, or performance tuning, showcasing your expertise.

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Why are you interested in the Systems Engineer position at Visa?

Express your enthusiasm for the role, aligning your skills and interests with Visa's mission and values. Discuss how working at Visa aligns with your career goals and your passion for infrastructure and automation.

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What do you know about ITIL, and how would you apply it in this role?

Share your understanding of ITIL best practices and how they relate to service management and infrastructure operations. Provide examples of how you’ve previously applied ITIL principles in maintaining service levels and improving operational efficiency.

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Describe your experience with virtualization technologies like VMware.

Highlight your hands-on experience with VMware ESX vSphere, mentioning specific tasks you’ve performed, such as deploying virtual machines and managing resources. Show your familiarity with best practices for virtualization in enterprise environments.

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How do you keep yourself updated with the latest trends and technologies in systems engineering?

Discuss your commitment to professional development through online courses, tech blogs, webinars, and community engagement. Mention any relevant certifications you’re pursuing or have obtained that enhance your qualifications for the Systems Engineer role at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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