Vice President, Sales - Issuer Processing Solutions - job 19 of 21

The Vice President, Sales - Issuer Processing Solutions at Visa is responsible for driving revenue growth in North America. This includes setting aggressive sales targets, managing a high-value pipeline, collaborating cross-functionally with leadership teams, and leading a team of senior sales professionals. They will also develop Customer Success Plans aimed at maximizing client outcomes and profitability.

Candidates for the Vice President, Sales - Issuer Processing Solutions role at Visa should possess significant experience in sales leadership within the payment processing or financial services industry. Key qualifications include a proven track record of surpassing sales targets, exceptional strategic thinking capabilities, and the ability to foster successful cross-functional collaborations. A deep understanding of sales methodologies and client needs is essential.

Visa provides comprehensive support for the Vice President, Sales - Issuer Processing Solutions by offering a collaborative environment that includes cross-functional partnerships with Product, Client Services, Sales Support, and Marketing. This support enables leaders to utilize best practices, develop effective sales strategies, and leverage Visa’s extensive network, enhancing the ability to achieve and exceed sales goals.

The Vice President, Sales - Issuer Processing Solutions at Visa will lead a dynamic team of approximately 20 senior sales professionals. This team will focus on fostering a culture of collaboration, innovation, and high performance to achieve sales excellence and drive the growth of Issuer Processing Solutions across North America.

The Vice President, Sales - Issuer Processing Solutions at Visa works in a hybrid environment, allowing flexibility between office and remote work. This promotes a balanced work-life dynamic while enabling effective collaboration and communication with team members and stakeholders in achieving sales objectives.

When leading a sales team as Vice President, it's important to create an inclusive and motivating environment. Focus on coaching team members, fostering open communication, and setting clear performance expectations. Encourage collaboration to share best practices and utilize data-driven insights to guide strategies.

Developing a sales strategy begins with understanding the specific needs of the market and clients. Conduct thorough market research, segment your audience, and align the strategy with Visa's overarching goals. Ensure that sales targets align with product offerings and leverage relationships with key stakeholders.

Key metrics for measuring sales success include revenue growth, sales targets achieved, pipeline conversion rates, customer satisfaction levels, and overall profit margins. It’s essential to regularly review these metrics to identify areas for improvement and adjust strategies accordingly.

Prioritization starts with identifying high-value leads based on market potential and alignment with Visa’s capabilities. Use data analytics to assess client engagement levels, and build focused outreach strategies that address their specific needs and use cases to drive successful outcomes.

Addressing underperformance involves analyzing the root causes—be it training needs, market conditions, or team dynamics. Openly communicate with your team, provide necessary coaching or resources, and develop a recovery plan that includes specific actions and timeline to get back on track.

Ensuring alignment involves regular cross-departmental meetings to foster communication and collaboration. Create shared goals that include input from all teams and utilize feedback loops to adapt strategies dynamically, ensuring everyone is moving toward a common objective.

Building client relationships requires consistent engagement, understanding their needs, and delivering value. Implement a proactive communication plan, seek feedback, and nurture those relationships through ongoing support and tailored solutions that address clients' evolving challenges.

A successful sales initiative I led involved launching a targeted campaign for a new product feature that addressed customer pain points. By collaborating with product management and marketing, we developed tailored messaging and a strong outreach strategy, leading to a 30% increase in adoption within the first quarter.

Adapting your sales approach requires staying informed about market trends and customer needs. Regularly analyze data insights, gather competitor information, and adjust your strategies to meet shifts in consumer behavior, ensuring that your team remains innovative and responsive.

Data plays a critical role in my decision-making. It helps identify trends, measure performance, and inform strategy adjustments. Leveraging CRM and analytics tools provides valuable insights that can drive focused initiatives and improve overall sales effectiveness.