Director, Channel Partner Enablement - job 19 of 20

The Director, Channel Partner Enablement at Visa will be responsible for building a robust partner enablement framework to empower and grow VAS channel partnerships. Key duties include driving the setup and management of the global channel partnership enablement function, supporting the creation of a VAS-wide channel partner strategy, engaging with various stakeholders to identify challenges in channel selling, and creating actionable solutions. The person in this role will also focus on designing comprehensive enablement toolkits and conducting market analysis to identify opportunities for growth.

To qualify for the Director, Channel Partner Enablement position at Visa, candidates should possess significant experience in program design and program management, with a strong ability to manage change effectively. A solid background in building governance models for large-scale businesses is essential. Additionally, strong analytical skills and the capacity for stakeholder engagement and relationship building are vital for driving success and ensuring that partner enablement frameworks are effective and scalable.

Ideal candidates for the Director, Channel Partner Enablement position at Visa should demonstrate strong program design and management skills, as well as proven change management abilities. Experience in constructing operational models at scale and a knack for strong stakeholder engagement will greatly enhance a candidate’s prospects. Furthermore, analytical skills are key for identifying top opportunities and driving growth within VAS channel partnerships.

The Director, Channel Partner Enablement role is pivotal in supporting Visa's growth by accelerating channel opportunities and ensuring that partnership strategies are effectively implemented. By building and optimizing enablement frameworks and toolkits, this position enables channel partners to engage more deeply and effectively with Visa’s offerings, facilitating improved collaboration and driving mutual growth. This strategic focus on enabling channels will ultimately contribute to Visa's larger business goals.

The work environment for the Director, Channel Partner Enablement at Visa is hybrid, fostering a collaborative and flexible approach to work. While specific in-office expectations will be set by your Hiring Manager, this structure supports an engaging work culture that allows for interaction and teamwork while accommodating work-life balance, making it an exciting place for innovative thinkers ready to tackle challenges in a dynamic setting.

When answering this question, detail specific examples of successful programs you’ve designed that facilitated channel partner enablement. Highlight your thought process in identifying needs, the strategic planning involved, and how those programs drove measurable success.

Discuss your strategies for building trust and effective communication with various stakeholders. Include examples of how you’ve addressed and resolved conflicts, leading to stronger collaborations and partnership outcomes.

Be prepared to talk about specific tools or methodologies you value in enabling channel partnerships. Explain how these tools have historically improved engagement and sales, as well as your rationale for their effectiveness.

Share a clear narrative about a challenge you faced, the steps you took to analyze and address the issue, and the outcomes achieved. Focus on your problem-solving approach and how you engaged with the team during that process.

Discuss your experience with market research tools and methods you’ve used in the past. Explain how you’ve synthesized data into actionable insights, and share examples of resulting strategic decisions that improved partnership growth.

Describe your approach to ensuring operational functions are seamlessly integrated into any program. Include your strategies for monitoring implementation and adapting to unforeseen challenges, and discuss tools you’ve found helpful.

Explain your methods for building sustainable relationships, including regular communication, feedback loops, recognition of partner achievements, and initiatives that keep partners engaged and valued.

Discuss your commitment to ongoing education through industry publications, conferences, webinars, and professional networks. Highlight any examples of how this knowledge influenced your work positively.

Articulate the key performance indicators (KPIs) you find most crucial for assessing the effectiveness of channel partnerships. Discuss how you interpret and leverage these metrics to drive continuous improvement.

Share your philosophy on change management and describe specific techniques you've applied to help teams navigate transitions successfully. Adeptly highlight instances where you successfully led teams through change while maintaining morale and productivity.