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Cloud Operations Administrator

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Overview

Implements and supports VNS Health's Cloud based strategic technology platforms. Responsible for the functionality, quality, value and timely delivery of products and services within the Amazon Web Services (AWS) and Azure Infrastructure Portfolios that supports the desired cloud capabilities for all lines of business. Works under general supervision.

Compensation Range:$98,200.00 - $130,800.00 Annual

What We Provide

Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs 
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care  
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement 
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities  
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals.

What You Will Do

Provides day to day support for the operations of the Amazon Web Services (AWS) and Azure environments supporting VNS Health’s applications and services, which includes the administration, operational support and problem resolution of building and maintaining Cloud Based solutions.
Manages relationships with managed services providers for AWS, Azure, network, and service desk support.
Schedules all patching of Cloud based servers. Provides proof of patching reports as required for audits and certifications.
Acts as a technical resource to other IT staff in the design, construction and deployment of cloud applications and services. Assists in assembling of the required documentation and procedures needed to support deployed cloud applications.
Manages the intake and fulfillment of AWS project and services requests. Assists in coordinating the scheduling of cloud engineering resources to build and configure AWS project requests.
Provides support, coordination, approval and impact assessment for change management initiatives.
Provides generic AWS services using standardized scripts and processes. Resizes AWS servers and space allocations as required to fulfill service requests and business growth.
Monitors and manages AWS usage charges by reviewing monthly billing data. Schedules and manages the automated shutdown of resources within AWS to minimize cost for underutilized services.
Manages and performs scheduled testing of the disaster recovery procedures and processes. Generates reports required for audits and certifications.
Participates in the capacity planning and systems performance evaluation within the group.
Monitors all cloud environments and applications that support business and clinical functions to ensure all of the needed AWS services are available and performing correctly. Manages the escalation and resolutions of all AWS service issues. Performs root cause analysis and assist in identifying and implementing corrective action.
Participates in special projects and performs other duties as assigned.

Qualifications

Licenses and Certifications:

Any Cloud based certification such as AWS sysops, DevOops, or Solution Architect preferred
Windows or Linux Certified Engineer preferred

Education:

Bachelor's Degree in Computer Science, Information Technology, a related discipline or the equivalent work experience required
Master's Degree preferred

Work Experience:

Minimum of three years’ experience in systems operations and administration, telecommunications network installation, operation and maintenance required
Experience in enterprise level IT projects and Cloud based technologies (PaaS, IaaS, and Cloud Infrastructure Services) required
Effective consultative, communication and analytical skills and the ability to work effectively with clients, other systems technical staff, consultants and vendors required
Ability to communicate clearly and effectively (both written and verbally) with technical staff as well as management team. required
Extensive working knowledge of various AWS technologies and Services (e.g. EC2/StorageGateway/SMS/ Route53/ S3/ Cloudformation/ ELB/ ASG/ VPC/ DirectConnect/SES) required
Familiarity with Networking, Virtualization, Storage, and Cloud Automation required
Experience using SharePoint & Office 365 required
Prior experience with building dynamic infrastructure within AWS or Azure required
Prior experience in supporting one or more cloud infrastructure migration projects required
Solid understanding of DNS, Active Directory, and other LDAPs solution required
Experience implementing cloud migration strategies and requirements identifying impediments and developing mitigation plans and migrating large scale virtualized environments to AWS/AZURE cloud required
Experience with one or more Programming or Scripting languages (i.e., Python, PowerShell, Bash, AWS CLI) required
Experience using various development tools such as Visual Studio Code, Git, GitLab preferred
Familiarity with CI/CD pipeline tools such as GitLab, Jenkins, or AWS CodePipeline preferred
Experience with application monitoring tools such as Nagios preferred
Experience deploying and managing web applications using Tomcat preferred

Average salary estimate

$114500 / YEARLY (est.)

min

max

$98200K

$130800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cloud Operations Administrator, VNS Health

Join VNS Health as a Cloud Operations Administrator in the vibrant Bronx, New York! In this exciting role, you'll be at the forefront of implementing and supporting our strategic cloud technology platforms. Your mission will be to ensure the functionality, quality, and timely delivery of our products and services on Amazon Web Services (AWS) and Azure infrastructure. You'll provide daily support for cloud operations, managing everything from administration to problem resolution for cloud-based solutions that are crucial for our applications and services. Collaborating with our managed services providers, you'll schedule server patching and conduct assessments for change management initiatives, enhancing our operational efficiency. As a vital member of the team, you'll also assist in capacity planning, systems performance evaluations, and ensure seamless functionality of all cloud environments. If you're passionate about cloud technologies and looking to grow your career, we're here to provide generous PTO, health insurance, and professional growth opportunities. Come be a part of our diverse interdisciplinary network and make a difference with VNS Health!

Frequently Asked Questions (FAQs) for Cloud Operations Administrator Role at VNS Health

What are the key responsibilities of a Cloud Operations Administrator at VNS Health?

As a Cloud Operations Administrator at VNS Health, you'll be responsible for supporting and managing AWS and Azure environments, providing operational support, and resolving issues related to cloud-based solutions. You'll also manage relationships with service providers, oversee server patching schedules, and actively participate in change management initiatives. Your role is critical in ensuring that our cloud applications run smoothly and efficiently.