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Controller

Job Summary:

Job Description:

Join Crosscap – Where Marketers Build the Future of Marketing

Since 2001, Crosscap has been the go-to platform for enterprise marketers managing large-scale omnichannel campaigns. Built by marketers, for marketers, our tools support every stage—from strategic planning to asset distribution—empowering teams to boost engagement, maximize ROI, and work smarter. We don’t just build software—we partner with some of the world’s leading brands like Walmart, Sephora, Ulta, and Levi’s to solve real marketing challenges. From retail giants to casinos and medical device companies, we're transforming how marketing gets done.

With offices in the US and Canada, Crosscap offers a dynamic, collaborative environment across North America.

Now part of the Constellation Software family through Volaris Group, we bring the backing of a global software leader while staying agile and innovative.

If you're ready to help shape the future of marketing technology with a team that listens, innovates, and delivers — Crosscap is your next move. Learn more about the company at: www.crosscap.com.

Position Overview

Reporting to the General Manager of the business unit, the Controller will be responsible for overseeing, managing, and driving all financial aspects of the business unit. This includes financial operations, encompassing finance and accounting, statutory compliance, corporate governance, and risk management.

This role will also collaborate closely with the Group Finance Director and the corporate finance team. They will provide functional support through training, coaching, and guidance, ensuring you have every opportunity to succeed in your role.

This role is ideal for a results-oriented, hands-on professional with high energy, strong communication skills, and the ability to think strategically. As a key member of the leadership team, you will have a passion for developing talent, driving long-term growth, and fostering a collaborative and thriving workplace culture.

This position is fully remote and will be open to all candidates in North America with EST availability.

Key Responsibilities

Management

  • Collaborate with the General Manager and functional managers to create and manage business plans, priorities, and forecasts.

  • Lead and mentor the finance team to deliver proactive financial support across the business unit.

  • Build and strengthen the finance organization, enabling it to scale effectively with future growth plans.

  • Provide strategic financial leadership on key business issues, ensuring alignment with organizational goals.

  • Drive improvements in working capital, and growth performance.

Finance & Reporting

  • Manage transactions across multiple currencies (USD, CAD) and prepare consolidated financial statements.

  • Handle intercompany transactions, including transfer pricing, ensuring accurate and compliant financial reporting.

  • Ensure accurate and timely monthly and quarterly consolidated financial reporting, adhering to IFRS and other applicable regulatory requirements.

  • Oversee the accuracy and integrity of revenue recognition processes under IFRS15, including project accounting.

  • Monitor and enforce Key Performance Indicators (KPIs) to improve financial performance.

  • Oversee the Quarterly Strategic Review (QSR) process, including pipeline and cost analysis to prepare robust forecasts.

  • Execute action plans resulting from QSR reviews to address underperforming metrics and enhance financial outcomes.

  • Support internal and external audits, ensuring timely statutory filings.

Governance & Risk

  • Develop and implement best practices to optimize revenue, profitability, and cash flow while improving operational efficiency.

  • Lead the introduction and adoption of new systems and processes, such as financial and expense management tools.

  • Oversee risk management, internal controls, policy standardization, and process improvement initiatives.

  • Manage intercompany transactions and ensure compliance with transfer pricing documentation.

  • Maintain and enhance administrative processes for company records and contracts.

Legal

  • Collaborate with functional leads to review project bids and contract terms, ensuring financial compliance.

  • Strengthen financial aspects of customer and vendor contracts.

Qualifications:

  • Professional Accounting Designation (CPA or equivalent) is required.

  • Strong knowledge of IFRS and GAAP principles, with software industry experience preferred. Expertise in IFRS15 is an asset.

  • Experience with financial systems implementation and process improvement; familiarity with BPC, GP, and Adaptive systems is an asset.

  • Proficiency in Microsoft Office Suite, particularly Excel. Prior experience in FP&A and corporate finance is an asset.

  • Proven track record in financial leadership roles with hands-on experience in financial operations.

  • Analytical and strategic thinker, focused on actionable outcomes and process improvement.

  • Curious mindset and perpetual learner.

  • Skilled in stakeholder management and maintaining respectful relationships with senior leadership and teams.

  • High integrity, ethical standards, and emotional intelligence.

  • Energetic, results-driven, and team-oriented with strong interpersonal and active listening skills.

  • Eager to understand business drivers and explore innovative approaches for growth. Open to feedback and committed to continuous improvement.

  • A driven, curious self-starter who thrives in ambiguity, embraces entrepreneurial environments, continuously seeks improvement, demonstrates humility, and effectively combines strategic thinking with action-oriented execution.

  • Willingness and ability to travel domestically and internationally as required. Multi-lingual and experience working with global teams an asset.

Crosscap is dedicated to fostering a culture of inclusion and diversity. All qualified applicants with valid work authorization will be considered for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, family or caregiving responsibilities, or veteran status. If you believe this position is right for you, we encourage you to apply!

Worker Type:

Regular

Number of Openings Available:    

1
What You Should Know About Controller, Volaris Group

Looking for an exciting opportunity to make a real impact in the world of finance? Join Crosscap as our new Controller, where you'll be at the forefront of financial strategy in a company that's redefining the marketing landscape. At Crosscap, we've been empowering enterprise marketers since 2001 by providing innovative tools that enhance omnichannel campaigns. In this remote role, reporting to our General Manager, you'll oversee all financial operations and lead strategic initiatives to drive growth. As part of our leadership team, you'll collaborate with various functional managers, mentor a dynamic finance team, and ensure compliance with IFRS and GAAP standards. We're looking for someone who's not just skilled in financial reporting and risk management but also possesses high energy and communication skills. Your passion for developing talent and fostering a collaborative culture will be vital for our continuous success. Whether you're managing multi-currency transactions or introducing new financial systems, you'll play a critical role at Crosscap. If you're a results-driven professional eager to explore innovative approaches in the realm of finance, this is the perfect opportunity to shape the future with us. Ready to take the next step? Let's transform how marketing gets done together!

Frequently Asked Questions (FAQs) for Controller Role at Volaris Group
What are the responsibilities of the Controller at Crosscap?

As the Controller at Crosscap, you will oversee financial operations, ensuring accurate month-end financial reporting and compliance with IFRS. Your responsibilities include managing multi-currency transactions, mentoring your finance team, and collaborating on business plans and forecasts. You'll play a crucial role in enhancing financial performance and aligning with organizational goals.

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What qualifications are needed for the Controller position at Crosscap?

To succeed as a Controller at Crosscap, a Professional Accounting Designation (like CPA) along with strong expertise in IFRS and GAAP principles is essential. Previous experience in financial leadership roles, particularly with software industry exposure, is highly preferred. Exceptional analytical skills and proficiency in Microsoft Office, especially Excel, are also critical.

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How does Crosscap support the Controller in professional development?

At Crosscap, we prioritize the growth of our team members. As a Controller, you'll have opportunities for training and coaching within our organization, allowing you to develop your skills and strategically lead the finance team. We foster an environment that encourages curiosity and continuous improvement, ensuring you have the support to excel.

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What kind of financial systems experience is preferred for the Controller role at Crosscap?

Candidates for the Controller role at Crosscap should have experience with financial systems implementation and process improvement. Familiarity with tools such as BPC, GP, and Adaptive systems will be highly valued. Expertise in managing internal controls and financial management tools is also advantageous.

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What is the work culture like for the Controller at Crosscap?

Crosscap prides itself on fostering a collaborative and diverse work environment. As a remote position, the Controller will work closely with global teams while promoting a culture of inclusion. You'll be a key player in driving growth and development within the finance team, ensuring a vibrant workplace that celebrates innovation.

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Common Interview Questions for Controller
Can you describe your experience with financial reporting in a multi-currency environment?

Discuss your previous roles where you managed financial reporting across various currencies, emphasizing accuracy and compliance. Highlight specific challenges you faced and the strategies you implemented to ensure seamless reporting.

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How do you ensure compliance with IFRS and GAAP in your financial processes?

Explain your methodical approach to compliance, including regular audits, leveraging financial management tools for accuracy, and ensuring continuous training for your team on evolving regulations.

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What strategies would you implement to mentor your finance team effectively?

Share your philosophy on mentorship, focusing on aspects such as hands-on training, providing constructive feedback, and setting clear expectations. Emphasize your commitment to developing their skills for future growth.

Join Rise to see the full answer
How do you approach risk management and internal controls?

Discuss your approach to identifying and assessing risks, and the importance of establishing robust internal controls. Give examples of past experiences where you successfully mitigated risks and improved processes.

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What tools or systems have you implemented to improve financial operations?

Talk about specific financial systems you've implemented in previous roles, detailing the problems they solved and the results achieved. Emphasize your ability to drive process improvements and enhance operational efficiency.

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How do you handle pressure and tight deadlines in financial reporting?

Share techniques you use to prioritize tasks and maintain accuracy under pressure. Discuss any tools or practices that help you manage time effectively while ensuring compliance with all reporting deadlines.

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Can you discuss a time you improved financial performance in your organization?

Offer a specific example where you identified areas for improvement within financial operations, the actions you took, and the measurable outcomes that resulted from your efforts.

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What experience do you have in managing intercompany transactions?

Describe your experience with intercompany transactions, focusing on compliance and transfer pricing. Share any systems or procedures you established to streamline these processes.

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How do you stay updated on financial regulations and industry trends?

Discuss your commitment to continuous learning through professional development, networking with industry peers, readings, webinars, or attending relevant conferences to remain informed about finance best practices and regulations.

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Why do you want to work with Crosscap as a Controller?

Express your enthusiasm for Crosscap's mission to innovate in marketing technology. Highlight how your skills and values align with their goals, especially in fostering a productive culture and driving financial growth.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 3, 2025

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