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Forklift-Merchandising Associate - job 1 of 2

Position Summary...

What you'll do...

Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.

Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf capacities; and completing and retaining required paperwork, logs, and other documentation.

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.

Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area; stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; ensuring prominent display of promotional and seasonal merchandise; processing defective merchandise; following company and regulatory policies and procedures for sanitation and food safety; and monitoring the area of shrink, security risks, and safety.

Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; ensuring products are selected and staged according to company policy and procedures; ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly; and performing occasional audits for accuracy.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.


At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.00 to $26.04*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications90 days of prior experience with Forklift Certification. Ability to safely utilize pallet jacks.
 Must be 18 years of age or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Retail Experience, Supervising a team

Primary Location...

4201 Rodeo Rd, Santa Fe, NM 87507-4837, United States of America
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Average salary estimate

$45819 / YEARLY (est.)
min
max
$37440K
$54198K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Forklift-Merchandising Associate, Walmart

Are you looking for an exciting opportunity as a Forklift-Merchandising Associate? Sam's Club in beautiful Santa Fe, NM might just be the perfect place for you! In this role, you will be safely operating a forklift, picking up, moving, and positioning merchandise pallets while following company standards and guidelines. Your day will be dynamic as you manage inventory flow, stock, and organize merchandise, ensuring a smooth operational flow from distribution centers to the sales floor. You’ll have the chance to engage with members, helping them navigate our self-service technology and assisting them with their purchasing decisions. Your role will not only involve merchandising but also ensuring safety protocols are adhered to in the facility. This means you'll be conducting safety sweeps and managing hazardous materials as needed. You'll take pride in maintaining a well-organized sales area with attractive product displays, making shopping a breeze for our members. Plus, you’ll play a key role in picking up club orders swiftly and accurately. At Sam's Club, we value our team members and provide strong benefits, competitive pay, and a fulfilling work environment. If you're 18 or older and have forklift certification, we invite you to join us and make a positive impact every day at Sam's Club!

Frequently Asked Questions (FAQs) for Forklift-Merchandising Associate Role at Walmart
What are the responsibilities of a Forklift-Merchandising Associate at Sam's Club?

As a Forklift-Merchandising Associate at Sam's Club, your primary responsibilities include safely operating a forklift to manage and organize merchandise, engaging with members to provide assistance on self-service technology, and maintaining safety standards in the facility. You'll be tasked with stocking, setting up product displays, and ensuring inventory flow is efficient throughout the store.

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What qualifications do I need to apply for the Forklift-Merchandising Associate position at Sam's Club?

To qualify for the Forklift-Merchandising Associate role at Sam's Club, candidates must have at least 90 days of prior forklift experience and certification. Additionally, you should be at least 18 years old and possess the ability to safely utilize pallet jacks. Experience in customer service or retail is preferred.

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What is the work environment like for a Forklift-Merchandising Associate at Sam's Club?

Working as a Forklift-Merchandising Associate at Sam's Club means being part of a collaborative team in a lively retail environment. You'll interact with a variety of members daily while also ensuring that products are properly displayed and that safety protocols are strictly followed, making it both a dynamic and rewarding role.

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How does Sam's Club support its Forklift-Merchandising Associates in terms of benefits?

Sam's Club offers a comprehensive benefits package for Forklift-Merchandising Associates, including health, dental, and vision coverage, paid time off, and a 401(k) plan. There are also education benefits through the Live Better U program, providing assistance for tuition and fees for various educational programs.

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What kind of training can I expect when starting as a Forklift-Merchandising Associate at Sam's Club?

New Forklift-Merchandising Associates at Sam's Club will receive thorough training focused on operating forklifts safely, understanding merchandise management, and adhering to company policies. You'll also learn about customer service excellence and safety practices to create a positive shopping experience for members.

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Common Interview Questions for Forklift-Merchandising Associate
How do you ensure safety while operating a forklift?

When answering this question, share specific safety protocols you follow, such as conducting pre-operation checks, adhering to speed limits, and maintaining clear communication with team members. Be sure to emphasize the importance of safety for yourself and others while operating equipment.

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Describe your experience with inventory management!

Discuss your past roles where you've handled inventory. Highlight your skills in keeping track of stock levels, organizing products efficiently, and using equipment like pallet jacks or forklifts. Provide examples of how you've contributed to improving inventory processes.

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What strategies do you use to provide excellent customer service as a Forklift-Merchandising Associate?

Emphasize your approach to understanding member needs, offering personalized assistance, and being proactive in addressing their queries. You can share a specific example of a challenging customer service situation you navigated successfully.

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How do you prioritize tasks when managing a busy workload?

Explain your approach to organizing tasks by urgency and importance, highlighting your ability to communicate with your team. You might detail a time when you've effectively managed multiple assignments to maintain smooth operations.

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Can you give an example of how you’ve improved a process in a previous job?

Share a specific example where you've identified an area for improvement, proposed a solution, and the impact your actions had on the team or overall efficiency. Focus on measurable results if possible!

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What do you know about Sam's Club and its culture?

Show that you've done your homework by discussing Sam's Club values, such as member service and teamwork. Share how these align with your own values and why you believe they are key to success in the retail environment.

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How do you handle difficult situations or conflicts with coworkers?

Provide a methodical approach to conflict resolution that includes communicating openly, seeking to understand different perspectives, and working towards a resolution collaboratively. Share a brief example from your experience if applicable.

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Why do you want to work as a Forklift-Merchandising Associate at Sam's Club?

Express genuine interest in the role, citing aspects such as the community focus of Sam's Club, the opportunity for skill development, or your passion for retail and customer service. Your enthusiasm will resonate with the interviewer!

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What steps do you take to maintain a clean and safe work environment?

Discuss your routine of conducting safety checks, cleaning and organizing workspaces, and disposing of hazardous materials properly. Highlight your understanding of the importance of a safe shopping experience for customers.

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How would you approach a task you’ve never done before?

Share your strategy for approaching new tasks with a willingness to learn. You could mention how you would seek guidance from experienced colleagues and utilize available training resources, demonstrating a proactive attitude.

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DATE POSTED
April 8, 2025

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