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NOC DevOps Support Engineer

This role is for one of the Weekday's clients

Min Experience: 3 years

Location: India

JobType: full-time

Key Responsibilities:

1. Monitor infrastructure to ensure consistent uptime, performance, and reliability of blockchain systems.

2. Diagnose and resolve infrastructure and network-related issues promptly to minimize downtime.

3. Support the deployment and integration of updates, new tools, and technologies into existing systems.

4. Maintain clear and up-to-date documentation, including technical procedures, user guides, and network configurations.

5. Provide operational support in a 24/7 environment through a rotating shift schedule (aligned with your daytime hours).

What you bring:

1. Genuine interest in blockchain and foundational knowledge of Web3 technologies.

2. Strong communication skills, with fluency in English.

Technical experience:

1. 2+ years of experience in a DevOps or NOC support role.

2. At least 1 year of hands-on experience in the Web3/blockchain ecosystem.

3. Solid Linux system administration experience (filesystems, networking, kernel tuning, patching, iptables, etc.).

4. Experience with automation tools like Terraform and Ansible.

5. Strong understanding of GCP (Google Cloud Platform) and cloud infrastructure management.

6. Networking skills, including TCP/IP, DNS, routing, NAT, switching, and firewall configurations.

7. Familiarity with monitoring and logging tools such as ELK Stack, Prometheus, Grafana, Loki, Zabbix, etc.

8. Proficiency in BASH scripting.

9. Experience with Docker and virtualization technologies.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About NOC DevOps Support Engineer, Weekday AI

Are you ready to take your career to the next level as a NOC DevOps Support Engineer with a forward-thinking company? In this vital role, you will monitor and ensure the performance and reliability of blockchain systems for one of our valued clients. With a minimum of 3 years of experience and a strong grounding in Web3 technologies, you’ll find yourself immersed in a collaborative environment where you can make a real impact. You will diagnose and resolve network issues quickly, minimizing downtime and keeping performance steady. Supporting the deployment of updates and new tools will be a key part of your responsibilities, and you’ll maintain clear documentation throughout your work. We understand that operational support never stops, and that’s why we embrace a 24/7 shift model that aligns with your daytime hours, ensuring that our systems are always in safe hands. If you have solid experience in Linux systems administration, automation tools like Terraform and Ansible, and an understanding of GCP, then this could be your ideal role. Moreover, your networking skills, familiarity with logging and monitoring tools, and proficiency in BASH scripting will be essential as you contribute to our missions. Join us and become part of the blockchain revolution—where your skills and passion for technology can truly shine.

Frequently Asked Questions (FAQs) for NOC DevOps Support Engineer Role at Weekday AI
What are the key responsibilities of a NOC DevOps Support Engineer at this company?

As a NOC DevOps Support Engineer, your key responsibilities will include monitoring the infrastructure to ensure the consistent uptime and performance of blockchain systems, diagnosing and resolving networking issues swiftly, and supporting the deployment of updates and new tools. You’ll also maintain clear documentation for both technical procedures and configurations, along with providing operational support in a round-the-clock environment.

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What qualifications are required for the NOC DevOps Support Engineer position?

To qualify for the NOC DevOps Support Engineer role, candidates should have a minimum of 3 years of relevant experience, with at least 2 years in a DevOps or NOC support role. Hands-on experience in the Web3/blockchain ecosystem, solid Linux system administration skills, and familiarity with automation tools like Terraform and Ansible are also necessary qualifications.

Join Rise to see the full answer
What technical skills are important for the NOC DevOps Support Engineer role?

Important technical skills for a NOC DevOps Support Engineer include strong knowledge of GCP (Google Cloud Platform), TCP/IP networking, DNS, routing, NAT, and firewall configurations. Familiarity with monitoring tools such as ELK Stack, Prometheus, and Grafana, along with proficiency in BASH scripting and experience with Docker and virtualization technologies are essential to excel in this role.

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How does shift scheduling work for the NOC DevOps Support Engineer?

The NOC DevOps Support Engineer position operates in a 24/7 environment, meaning you will participate in a rotating shift schedule that aligns with your daytime hours. This flexibility ensures that our systems are monitored and support is available at all times, allowing for a balanced work-life integration.

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What is the importance of documentation for a NOC DevOps Support Engineer?

Documentation is crucial for a NOC DevOps Support Engineer as it encapsulates technical procedures, user guides, and network configurations. Maintaining clear and up-to-date documentation ensures that all team members are aligned, facilitates knowledge transfer, and provides a reference point for resolving issues quickly and efficiently.

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Common Interview Questions for NOC DevOps Support Engineer
What experience do you have in monitoring and supporting blockchain systems?

In responding to this question, focus on specific examples where you've monitored blockchain systems, emphasizing your understanding of performance metrics and uptime management. Discuss any tools you've used, such as ELK Stack or Prometheus, highlighting your proactive approach to resolving issues.

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Can you describe a challenging issue you resolved in your previous DevOps or NOC role?

When answering this question, present a specific scenario that demonstrates your critical thinking and troubleshooting skills. Walk through the problem, the steps you took to diagnose and fix the issue, and what the outcome was, providing clear details about your process and the technologies involved.

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How do you approach documentation in your work?

Discuss how you prioritize keeping documentation accurate and detailed to support your team's efficiency. Provide examples of how well-organized documentation has helped streamline operations or training new team members, emphasizing its importance in operational continuity.

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What automation tools have you worked with, and how have you used them?

Mention specific automation tools such as Terraform or Ansible, and explain how you've implemented them in your previous roles. Detail the tasks that were automated, the challenges faced in the process, and how automation improved system reliability and performance.

Join Rise to see the full answer
Can you explain your experience with cloud infrastructure management?

Highlight your experience with GCP or other cloud platforms, detailing how you've managed, scaled, or optimized cloud resources. Discuss specific projects or scenarios where you had to ensure reliability and performance in a cloud environment.

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What scripting languages are you familiar with, and how do you use them?

Discuss your proficiency in BASH scripting and any other languages you know. Provide examples of tasks you've automated or processes you've streamlined using these scripts, highlighting your technical skills and problem-solving abilities.

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How do you ensure effective communication within a team during support operations?

Emphasize the importance of clear and concise communication, especially in a 24/7 support environment. You can discuss strategies you use for keeping everyone informed, how you handle handovers between shifts, and how you ensure that issues are clearly documented and communicated.

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What methods do you use for troubleshooting network issues?

Detail your systematic approach to troubleshooting, which might include identifying patterns, using monitoring tools, and isolating the issue step-by-step. Provide an example of a past incident where your method led to a quick resolution.

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How do you stay updated with the latest trends in blockchain and Web3 technologies?

Share your strategies for continuous learning in the blockchain space, such as following industry news, attending webinars, participating in online communities, or taking relevant courses. Highlight how this knowledge has enhanced your work in DevOps.

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Why do you believe you are a good fit for the NOC DevOps Support Engineer role?

Summarize your qualifications, passion for technology, and interest in blockchain. Relate your skills and experiences directly to the responsibilities of the position, making a strong case for why you would be an asset to the team.

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DATE POSTED
April 11, 2025

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